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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Budget priced room in a useful location for me. It was clean. The staff were friendly. There was an en-suite. There was a working tv. It didn't smell. Reasonably quiet. It was pretty much as you'd expect for a budget hotel. The room is small, but adequate. There is a decent window with a view of the street. The en-suite with shower is very cramped, but can be used. The lights and sockets work, and are in reasonably useful places.
Negative section of review
Room key had to be handed in before going out, with the assurance that there was always someone on the desk 24 hours. Of course, when I got back at around 10.30 in the evening, there was no staff at reception, just a note pinned to the outside door saying they would be back in five minutes. After about five minutes another guest appeared and let me in. After another few minutes a member of staff turned up at the desk to give me my key. As this is a budget hotel I expected stairs. However, the last flight of stairs are very small and twisty with no adequate banister. I didn't like going up and down them. There was a bar of soap, but no shampoo. There was no kettle or tea bags. The duvet was rather light and small, so I woke up cold a number of times. As it was the fifth floor with a tricky flight of stairs, I didn't fancy going down to ask for an extra blanket. All in all it was an acceptable room for the price. If staying here again, I would request a blanket, and a lower floor. I am unlikely to stay here again though as I didn't like being kept waiting outside the hotel when I wanted to go to my room to sleep. I'd prefer to keep my key and be in control of letting myself in.
Positive section of review
Room was exactly as it looked liked in the photos. Size fair enough for my husband and me, we spendt most of the day outside. Perfect location, closed to supermarkets and pharmacy. Staff very friendly and supportive
Positive section of review
Beautiful location, quiet and peaceful next to Hyde park. At the same time shops and restaurants are nearby. Metro is short walk away from home. Home is suitable for short and long stays
Negative section of review
Some basic provisions like salt and pepper can be provided
Positive section of review
Location, ideal for flying in and out of Terminal 2. Regularly stay here, but expensive.
Negative section of review
No bottled water provided. Pricey but convenient so I guess that’s why.
Positive section of review
Gorgeous room with balcony and a sea view, definitely worth the extra for the view!
Positive section of review
The Food the location to the airport the room were all perfect
Negative section of review
The way the owner spoke to his bar staff when a large order was placed not the staffs fault 🙄
Positive section of review
Friendly, helpful staff. Comfortable bed, well equipped room
Negative section of review
All was good
Positive section of review
It’s right on the sea shore. The room was clean.
Negative section of review
The breakfast was being hosted at a sister hotel about 100metres away due to staff shortages. The bed was uncomfortable, it sagged in the middle (top to bottom rather than side to side. The shower was electric so had quite a weak flow. I would have expected a lower price for this level of comfort and amenity.
Positive section of review
Friendly staff nice pub
Positive section of review
Location
Negative section of review
Room and toilet size, very limited veg options / no variation in breakfast
