1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel has everything you can expect from a Holiday Inn Express, plus it is excellently located close to the O2 arena, so it’s truly convenient when visiting the venue. However, the most important feature is their people. They helped us very much providing a sense of tranquility when leaving my son with a nanny we didn’t know (not arranged by the hotel). They followed a protocol to ensure everything was under control. Thank you very much. My regards to Erica.
Negative section of review
Everything was fine.
Positive section of review
It was so easy to get to from Terminal 5! The girl on reception when we arrived was so lovely, kind and knowledgeable The rooms were clean and cosy Loved the pods too
Negative section of review
Nothing to dislike
Positive section of review
We come down to spend a comfortable weekend by the sea as a family and that just what we get ! The people are also so friendly It just a lovely place to be!!
Positive section of review
When we pulled up.it looked tired, but the inside was perfect, the family room was superb and very clean, staff spot on, perfect for a one night stay 👌
Negative section of review
Nothing
Positive section of review
The staff were beyond attentive. The food was delicious. The Porters and their buggies made getting to and from our room with luggage seamless.
Negative section of review
Supper took way too long, we just wanted to eat and leave and it dragged on. We were a family having a meal not a couple on a date.
Positive section of review
Great location, spacious room, lovely bathroom. Very clean.
Negative section of review
Kettle didn’t work, parking was very poor (only 70 spaces) and we weren’t able to park for the entire stay.
Positive section of review
Simple facilities. Excellent value for a city centre.
Negative section of review
No parking but offer a reduced rate for NCP
Positive section of review
Roomy well furnished comfy apartment
Negative section of review
Nothing
Positive section of review
It was close to the train.
Negative section of review
It was as basic as it gets and smelled musty.
Positive section of review
Good parking
Negative section of review
Everything else