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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Marygreen Manor

    Brentwood, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Beautiful old hotel with lots of character. We had a free upgrade to a junior suite,which was unexpected and appreciated. Lovely big room with large bed. Bathroom with a spa bath (which unfortunately we didn't get time to use). The breakfast was good with plenty of choice. We had one evening meal in the bar area which was excellent. All in all a lovely hotel which I would recommended.

    • Negative section of review

      Shower head in main shower needed cleaning or changing. Spray not quite powerful enough.

    Reviewed: 29 March 2024 Stayed in March 2024
    Christine United Kingdom
  • The Olde Malthouse Inn

    Tintagel, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Could not fault this place! Staff are attentive and happy, food is absolutely amazing! Room was perfect, lovely hot water. I booked this as a Christmas Present for my Mother and Father In Law and they loved it! Thank you so much to all the staff you are amazing!!

    Reviewed: 29 March 2024 Stayed in March 2024
    Samantha United Kingdom
  • Ascot Grange Hotel - Voujon Resturant

    Leeds, United Kingdom

    Average review score: 7.4
    • Positive section of review

      Reuben was exceptional, very helpful and friendly and really ensured I was happy. Sheets and towels nice and clean.

    • Negative section of review

      The rooms were a bit tired and needs some attention.

    Reviewed: 29 March 2024 Stayed in March 2024
    Wendy United Kingdom
  • Windermere Manor Hotel

    Windermere, United Kingdom

    Average review score: 7.5
    • Positive section of review

      Lovely breakfast,great room , loved the swimming pool and being able to order food in the evening.

    • Negative section of review

      The hearing in the hotel could be lower our room was uncomfortably hot during the night.

    Reviewed: 29 March 2024 Stayed in March 2024
    Anne United Kingdom
  • London Haven at Rutland House

    Ilford, United Kingdom

    Average review score: 9
    • Positive section of review

      Only a 10 minute walk to the Rail Station and then 25 to 35 minutes to London.

    • Negative section of review

      Next door to the primary school but generally a quiet location.

    Reviewed: 29 March 2024 Stayed in March 2024
    alngwen Australia
  • The White Hart Hotel

    Kingston upon Thames, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Breakfast choice was good and well cooked.Tables always cleaned and available.

    • Negative section of review

      No breakfast information in guest book.No way of telling which was the Greek yogurt.

    Reviewed: 29 March 2024 Stayed in March 2024
    VICKI United Kingdom
  • Hilton London Gatwick Airport

    Horley, United Kingdom

    Average review score: 8.2
    • Positive section of review

      easy access from the car park and to the terminal

    • Negative section of review

      nothing, we stay regularly as we know we like it

    Reviewed: 29 March 2024 Stayed in March 2024
    Emma United Kingdom
  • Motel One Glasgow

    Glasgow, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Great location and friendly staff.

    • Negative section of review

      Room AC didn’t work. Became quite uncomfortable during the night.

    Reviewed: 29 March 2024 Stayed in March 2024
    M United Kingdom
  • Sandman Signature Newcastle Hotel

    Newcastle upon Tyne, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Location Price Facilities

    • Negative section of review

      Room 907 Bed too close to wall on one side..not movable due to side cabinets built onto walls either side. No comfortable chair to sit in . Shower floods bathroom floor. Telephone didnt work - reported it twice still not fixed on departure which is not great as always had to go to reception to ask for anyyhing we needed and ask for cleaning / towels for room.

    Reviewed: 29 March 2024 Stayed in March 2024
    Gillian United Kingdom
  • Portsmouth Stays

    Portsmouth, United Kingdom

    Average review score: 8
    • Positive section of review

      It was self catering

    • Negative section of review

      The toaster

    Reviewed: 29 March 2024 Stayed in March 2024
    Andrew United Kingdom
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