1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good sized room for visiting Alnwick for a wedding. Perfect location with free parking, I'd recommend using the carpark entrance two buildings up as the archway entrance is very tight, my parking sensors were having a meltdown going through. Nicely decorated room, comfy bed, big mirrors, accessible power sockets. No wardrobe but hanging space provided on a coat rack with a few clothes hangers, I'm not a fan of metal coat hangers though. Kettle in the room, plenty of tea bags, milk sachets and coffee pods (although I didn't know how to operate the coffee machine, no instruction manual). Simple access out of hours using a key fob to open the external door to your floor. Staff were very friendly and welcoming.
Negative section of review
I was aware that my room would be on the second floor, the internal stairs are as expected however the external ones, allowing access out of hours or directly to the carpark, are shallow treads and quite narrow so I wouldn't recommend anyone unsteady on their feet to use them.
Positive section of review
I loved the location- walking distance to Buckingham Palace, super short distance to departure point for bus to Harry Potter Studio as well as national express to Luton airport. All great :)
Negative section of review
can’t say anything
Killingbeck, United Kingdom
Positive section of review
It is a very tidy and comfortable home. Close to local transport into town. Host was also very accessible at any time. Would stay again.
Positive section of review
Gemma, receptionist and waitress on our nights stay was brilliant, exceptional customer service.
Positive section of review
Staff very friendly and welcoming. Great value for money and locations for the train stations.
Negative section of review
Bathrooms in disrepair.
Positive section of review
Lovely views, friendly staff /room clean /hot water good . Liked tea and milk in room
Negative section of review
There was a soil stack outside the bedroom window very noisy when window open yuk at the thought! The corridor was noisy Very little buffer zone between rooms so could hear a lot !
Positive section of review
It is very spacious and modern, with a well equipped kitchen and powerful shower.
Negative section of review
Heating system is a bit complex but works
Positive section of review
Clean and economical handy place near road services and shops,
Negative section of review
Very hard to get back on highway going north
Positive section of review
Rooms were clean l
Negative section of review
Staff were rude
Positive section of review
Great location
Negative section of review
Noise but you are right on the street and the pillows