1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very friendly staff - i was given a warm welcome and told all the info I needed. The location is right on the waterfront but still close to the town. Comfortable room - maybe not the most modern but clean, well equipped and with a comfortable bed. Great breakfast.
Negative section of review
Nothing
Positive section of review
Staff fabulous lovely location . My sister has very reduced mobility on her arm / a young man - member of staff obviously not yet on duty he had his coat on stopped and asked to help carry her bag down stairs - such kindness 🥰 - - all staff lovely
Negative section of review
Me and my sister both had deluxe rooms - my shower was tiny and radiator boiling hot next to toilet - burnt myself twice - did ask for it to be turned off but didn’t happen - we were there only one night.
Positive section of review
As walkers really appreciated the lifts to and from Beachborough to the North Downs Way - helpful, friendly hosts was very welcome. Nice simple accomodation. We were too tired to explore the grounds but would on another occasion.
Negative section of review
Small.detail....with the breakfast tray only two butter portions given making for either dry toast or croissant and as a tea drinker the large coffee pot wasted on me. But this is a minor thing. Wouldn't put me off staying again.
Positive section of review
The breakfast was outstanding, no grease what so ever. The couple Darren & Andrea where absolutely fantastic
Negative section of review
Nothing
Positive section of review
Everything! It's was perfect, amazing food , amazing facilities staff were so friendly.
Negative section of review
Nothing!
Positive section of review
Very close to the city centre, clean, quiet, very friendly staff.
Negative section of review
Nothing that I didn't like.
Positive section of review
Comfortable well thought out room with all facilities needed.
Negative section of review
Nothing
Positive section of review
This was overall a pleasant experience.
Negative section of review
I would have wished for a telephone facility in the room and a chance to book a wake up call.
Positive section of review
staff and food
Positive section of review
Nothing
Negative section of review
Nothing