1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were very helpful & friendly, despite getting to grips with a new system. Good location and very easy to get to town through St davids shopping centre. Did not use it but had good amount of parking Wifi worked well
Negative section of review
The room I had unfortunately was nothing like those advertised in the photos. The toilet was a converted cupboard, sink was outside the toilet door so in the main bedroom. Light was constantly flickering as as I am epileptic this was a problem. The shower was an all in one unit that open straight out onto the carpeted floor. The light in the shower was hanging loose/ low. so all the electrics were exposed in the shower! I only noticed this in the morning getting ready as I checked in late and went straight to bed. Meaning I could not use the facilities in my room in the morning. Trying to get it sorted out meant I missed out on the breakfast I paid extra for. The whole experience made me question the cleanliness as how would this be missed upon cleaning a room unless like me in the evening you don't go in it. In the process of sorting with the hotel/ booking.com but I really would not stay here again.
Clacton-on-Sea, United Kingdom
Positive section of review
Clean and fresh looking decor, comfortable bed and good location with plenty of parking availability
Positive section of review
The room was as expected and nice and quiet the food was basic but wholesome and reasonably priced
Negative section of review
the music in the bistro is far too loud when eating we feel it should be very quietly in the background At dinner the girl serving us in the evening needs to be educated if she is to be front of house
Positive section of review
Staff were very pleasant and helpful. Room was clean
Negative section of review
Only 2 Car parking spaces at the hotel the other Car parking was across the road behind KFC. Pillows were like lumps of wood.
Positive section of review
Excellent breakfast.Friendly helpfully staff.
Negative section of review
The shower was more like a dribble
Positive section of review
Cheeses and wine and the staff are lovely
Positive section of review
Beautifully decorated. Loved the koi.
Negative section of review
Nothing
Positive section of review
Convenient to all amenities.
Negative section of review
Carpet In room was dirty and mould round the bath. It was noisy as there was work going on. The breakfast wasn't as good as in the past. Also had trouble getting into the bath for a shower as it was so high.
Positive section of review
Staff were very helpful
Negative section of review
Room was dated, overpriced for what you got. Breakfast not so great, coffee in particular was luke warm and bland tasting from an urn
Positive section of review
A beautiful property
Negative section of review
The bed was very very comfortable