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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
the people that I interacted with at the time during my stay at the hotel, the people working for the hotel, were extremely kind understanding and friendly
Positive section of review
Lovely and cosy and had everything I needed for a 5 night stay! The owners were fabulous and couldn’t do enough for you!
Positive section of review
Easy access, great location. Close to Edinburgh city centre. Beautiful interiors. Very comfortable stay.
Negative section of review
This cannot really be blamed on the property per se but I unfortunately had a bad experience in the owner of the neighbouring hotel with whom aparthotel shares their car park come to me , take pics of my car after blocking our way and accusing us of not being authorised to park there. Felt treated like criminals and they were not willing to listen to our explanations. The car park needs better signposted as it was confusing whether or not we had the right place and we doubted ourselves when this person got so furious at us. We later contacted the aparthotel staff (no one at reception for all 3 days that we were there) via booking.com who clarified that we parked at the right spot. So not the fault of aparthotel but I do think something needs done there to prevent these unpleasant experiences from happening to other customers. Please maybe put a sign at the parking space clearly mentioning that aparthotel customers can park there? Many thanks. Apart from this incident dampening the mood, we had a great time at the property itself.
Positive section of review
The room was very nice and clean. The staff were extremely friendly and helpful
Negative section of review
I heard a hum that sounded like a generator of some kind. I think it was just the temporary roadworks outside. It didn't keep me up long though!
Llandudno Junction, United Kingdom
Positive section of review
It’s was perfect close to the shops and only a short walk to to castle
Positive section of review
The cottage was warm clean and comfortable. Hot tub well maintained.
Negative section of review
There was nothing not to like. A few more glasses. The cottage sleeps 10 but only services 6 to 8 guests. The kitchen could do with some more cooking utensils.
Positive section of review
Place was clean, beds were comfy, warmed up nicely
Negative section of review
The location was a bit meh, the electric shower was poor, there’s a damp musky smell, I imagine that’s from a cold winter without the heating being on and a pint of milk in the fridge would have been a nice touch
Positive section of review
Location, staff , good breakfast
Negative section of review
Had to park offsite
Positive section of review
Location, view, service
Negative section of review
Main Breakfast room Self service tea and coffee Pancake machine didn’t work No hash browns or poached egg or omelettes
Positive section of review
Everything
Negative section of review
Nothing