1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Just a single room but very comfortable. The breakfast was fantastic and very relaxed, with a wonderful choice. This is a fabulous family run hotel.
Positive section of review
Superb communication, excellent apartment, location to Truman Brewery perfect, couldn't have asked for more 5 star
Negative section of review
Nothing would rent again in a heartbeat. Superb company highly recommend
Positive section of review
I went full board the food great evening you get. 3 choices and three choices of pudding to
Negative section of review
No heating in room it was very cold put my socks on my fleece in for bed my bins were full had one small towel the man at desk no house keep today will you be alright till tomorrow he could of got some towels empty the bed it would took him 10 mins
Positive section of review
Comfy studio Nice decoration Fully equiped kitchen Great direct bus connection to London
Negative section of review
The room could be more clean - kitchen cupboards were very dirty inside. One of the cupboard contains a washing maschine, which does not work anymore (inside were wet clothing left)..
Positive section of review
Reception area was warm and welcoming as were the staff in reception and the restaurant
Negative section of review
The rooms were quite dated summer tree where was dated and old looking with stains
Positive section of review
Quiet room, comfortable beds and friendly, helpful staff.
Positive section of review
Very comfortable room, friendly staff
Negative section of review
Nothing
Positive section of review
Great location. Quiet. Good value.
Positive section of review
Central location, modern interior
Negative section of review
On arrival staff did not even acknowledge your arrival, there were 2 staff members on the check in desk and as we approached they both looked up with not even so little as a hello, so as we stood there not knowing who to go to one just decided to walk away. We were then checked in and sent to our room..only to open the door to a man already in there lying on his bed!! We had both been checked into the same room! I found this extremely disturbing. So back down to reception to explain and they brushed it off and discussed it together. Finally after a while of searching we were allocated a accessible room, I got the impression they didn’t know what or where to put us! Not great first impressions of this hotel.
Positive section of review
The whole experience
Negative section of review
That we had to leave