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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was excellent. A short walk to Bayswater Underground. Close to shops, restaurants, several pubs and a Booths pharmacy. The hotel had its own restaurant where we had the choice of continental or full breakfast. The food was good and the service excellent. The doorman at the hotel deserves particular mention as he was always on hand to give a friendly greeting or farewell. We looked forward to seeing him each day. Reception was manned 24 hours and the staff were welcoming and friendly.
Negative section of review
One of our rooms had a constant loud humming. I thought the rooms were a little small, but adequate for our needs.
Positive section of review
It was a place to rest my head. I found this accommodation adequate for what I needed. Due to an issue, I was sent to Kings Cross, which, for me, was better. The room in my eyes was just a place to sleep.
Positive section of review
A really good location just two mins from New Street Station and a few minutes from the city centre. A very good price. Friendly and helpful staff.
Negative section of review
The mattress was a little tired with the springs beginning to come through making sleeping a little challenging.
Positive section of review
Lovely room and location. Hostess really helpful and friendly. Nice breakfast.
Negative section of review
Room was cold as heating was turned off so once worked out how to switch it on it then warmed up. As the room was booked in advance this could have been done prior to my arrival. Likewise bedside lamps switched off at socket so had to reach down behind the units to switch them on before then using the lamps on/off switches.
Boat of Garten, United Kingdom
Positive section of review
Very friendly staff. Excellent breakfast with plenty of choice.
Positive section of review
Lovely location and all staff were so friendly thank u guys.
Negative section of review
I ordered a twin i wish had ordered a double.but that was my fault
Positive section of review
Extremely comfortable bed Very clean Great location
Saint Ishmaels, United Kingdom
Positive section of review
A lovely location. Very peaceful and tranquil
Negative section of review
We were led to believe that breakfast was available from the Manor House but this was no longer true. This wasn’t made clear when we booked. There are no facilities available to reheat ready meals nor were there, apart from the fridge, any kitchen facilities. If we had brought food in to eat when we weren’t able to eat out, we would have needed cutlery and crockery. We stayed for four nights and none of the teas and coffees were replenished during our stay. Eating happened to be a particular problem on Sunday when the pub closed for food in the evening. If it wasn’t for the local garden centre being very accommodating when it came to providing early breakfasts we wouldn’t have been able to eat in the morning when we required an early start. The bbq that was mentioned in the literature was no longer there. The toilet seat was broken and the toilet roll holder was very loose.
Positive section of review
The location was awesome
Positive section of review
Fabulous all round
Negative section of review
Nothing we didn’t like