Our room was too warm and somewhat stuffy. We could never get the AC to come on for more than a few seconds. We could open the windows a bit. I did not tell the front desk until check-out, but I wished I would've asked for a fan or given them a chance to check out the AC.

Beds were very comfortable. There was a pot and coffee in the room. The hotel was very quaint and quiet. The location was great for us - one block from the underground and many shops and restaurants.

Stayed in May 2024

Walking distance to the heart of London - so easy to get around!

Stayed in May 2024

I cannot for the life of me see how this hotel can be rated 4 stars. No bar. No restaurant. No fridge in the room. In fact nothing apart from a nice room.

Nice room, comfortable bed, kettle in room. Good location.

Stayed in May 2024

Great location, wonderful staff. Especially the breakfast Chef was very friendly and kind.

Stayed in May 2024

Bed not comfortable Noise

Excellent location

Stayed in May 2024

Nothing

Joseph was a delightful welcoming face when we arrived. All the staff were very helpful. The room was comfortable with a little fridge and a microwave. Even though it was on the ground floor at the front of the hotel it was quiet and we got an excellent nights sleep in the comfortable beds. The choice of 2 underground stations within minutes made it very accessible and there are some lovely coffee shops/restaurants very near.

Stayed in May 2024

Was quite warm in the room even with the air con on and was some dust here and there.

The door man upon check-in and Diana upon check out were an absolute delight, fantastic service and were super friendly. There's not many places in London where you can get 3 single beds so this place was a great for us.

Stayed in May 2024

The room was clean and the bed was comfortable. The location was also good. All the staff were very kind and wonderful!

Stayed in May 2024

Nothing

Highly recommend this hotel for its superb location in a peaceful yet central area. Immaculately clean with timeless charm, it offers exceptional service, with a special mention to Monti at reception who consistently went above and beyond to cater to our needs.

Stayed in April 2024

Just the price in over little bit 

The place in near everything also and special things thanks to Yusuf and Mortada

Stayed in May 2024

The pillows were a little too soft. The center area of the hotel has a bit of a pigeon problem, especially early in the morning. Hopefully more pigeon spikes can be installed in the future (not a problem if you are an early riser).

Very friendly staff (Thanks Aurora and Yousef), very clean room and it’s close to Hyde Park and Queensway underground station.

Stayed in May 2024

Didn't service our room with water, towels, empty wastebasket

Location across from Hyde Park, restaurants, bus.

Stayed in May 2024

Such a great location, walking distance to landmarks, shops and gardens. The buffet breakfast was also good value.

Stayed in May 2024

The breakfast unfortunately wasn’t that good but that is optional

The hotel ist perfectly situated . Comfortable beds , very clean and the people working there were lovely and very friendly . Would come back any time

Stayed in May 2024

The size of the bedroom is smaller than a standard house bathroom

Location between 3 Underground stations was very good. Staff were extremely helpful and friendly.

Stayed in May 2024

Great accommodation and wonderful staff. Monthy was very help-full. Had a great time in London. We will be back soon.

Stayed in May 2024

Nothing

Great location, just 2 minute walk from the tube, lovely period property, good value. Club room was well appointed and quiet. Spacious for London, comp toiletries and slippers, microwave and fridge in room too. Comfy bed.

Stayed in April 2024

I guess rooms could be bigger, yet I know this is central london and it's always small rooms, wherever you go.

Excellent location! Booked a single room, and it was a very small room (felt like a cruise ship cabin), but it is expected in London and it was very comfortable and quiet.

Stayed in April 2024

Rooms are very small. Although I had my confirmation on my phone I was asked for ID at reception. I’m not aware of the Uk having an official ID policy. If you don’t drive or have a passport then you don’t have photo ID. I am 62 years old and have never ever been asked for ID in the Uk. Is the hotel above the law ?

Location was good. Rooms are very modern and clean.

Stayed in April 2024

I stayed 2 nights, and there was 1 tea bag for me. I didn't want to ask to have more, they should have left at least one for each day. The sound isolation of corridors could be better. The worst thing is, the air conditioner was working too loudly and I think it only heated the place it is located.

I love the location! The staff were kind, smiley, and helpful.

Stayed in April 2024

My room was comically small, even for a single room, but this is typical for London budget hotels. :)

The staff was so welcoming! Great place to stay in London for a few days. Close to Kensington Gardens and Queensway which has loads of food options. Close to 2 tube stations which makes it easy to get around, would recommend!

Stayed in April 2024

Clean and good facilities in room, fridge, safety deposit box, iron and board, hairdryer. Plenty of water and tea and coffee.

Stayed in April 2024

There isn't a bar. Would have been nice to have a drink there but there are many places nearby.

Great location. 1 min walk from Bayswater tube. Just a quick tube into the West End and touristy places. Room was clean, spacious and had everything we wanted The doormen are extremely helpful and Diana on reception was really polite, helpful and efficient

Stayed in April 2024

The room was quite small. There wasn’t enough floor space to open my luggage fully.

It was centrally located, walking distance to various forms of public transport. Staff were helpful.

Stayed in March 2024