Marine Lake, Promenade, Southport, PR9 0DZ, United Kingdom
#8 of 19 hotels in Southport
Guests' ChoiceBased on 5378 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
8.9
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 7 May 2024
Lorna
United KingdomBar Prices not very accessible to view and drinks were expensive Not relaxing at Breakfast although was nice not great Could do with a bit of music bar area Couldn’t open window for fresh air in room
Ambience and decor exceptional upgraded and love the superior room very clean everywhere really comfortable . Lovely Bathroom Reception staff great very helpful
Stayed in May 2024
Reviewed: 7 May 2024
Robert
United Kingdomnout man
everything
Stayed in May 2024
Reviewed: 7 May 2024
Mccarrick
United KingdomPaid for upgrade not what we expected bed uncomfortable no fridge
Lovely hotel staff, great clean
Stayed in May 2024
Reviewed: 7 May 2024
Robert
United KingdomIt was nice to have the market in the hotel but do not think they should had been be allowed to walk through the breakfast area while your were eating They could have used the outside area
Location was very good Breakfast was not up to our previous stay Was not hot under those heat lights Black pudding was tough Bacon was overdone Breakfast cereal weetabix was loose and not boxes Children as well as adults picking them and putting back
Stayed in May 2024
Reviewed: 7 May 2024
Samantha
United KingdomNothing
Quite and clean
Stayed in May 2024
Reviewed: 6 May 2024
Elizabeth
United KingdomThe individual allocating tables at breakfast was brusque to the point of rude. The hotel was full and busy which must have been stressful but his approach was deeply inhospitable and not great for front of house.
The room was a good size and comfortable. The common areas are clean and nicely decorated and the house keeping staff were brilliant. The room was cleaned perfectly.
Stayed in May 2024
Reviewed: 6 May 2024
Michelle
United KingdomWe had an excellent stay, clean rooms, lovely view, great nights sleep and lovely breakfast,brilliant location, car parking very secure, would highly recommend and will be back.
Stayed in May 2024
Reviewed: 6 May 2024
Ianc86
United KingdomCould have done ideally with a mini fridge in the room if I was staying longer than I did
Good location & friendly reception staff, very easy check in. Good sized room with a comfortable bed Lots of options for breakfast there too
Stayed in May 2024
Reviewed: 6 May 2024
Danny
United KingdomThe car parking price at 15pounds a day is very expensive and after paying the amount we did would expect it to be in with the price of your stay. Very disappointed with this.. be aware of this when booking everyone.
The hotel was lovely. Room clean, bed comfy. Had b&b but only had breakfast on first day. Good selection, fresh food kept coming out and topping up. Staff were Friendly and helpful. Would recommend to others.
Stayed in May 2024
Reviewed: 6 May 2024
Markj64
United KingdomBreakfast arrangements were not the best. Guests not understating they were asked to book a breakfast time for a reason. Breakfast was rushed, and we felt under pressure to vacate the table so other guests could sit down. On arrival the bin in the bathroom wasn't empty and sosp or toothpaste marks were on the surface around the sink. Cup or glass marks were on the glass top to the dressing table. No toilet brush in the room.
Great location. Despite being very busy, we were not disturbed by noise.
Stayed in May 2024
Reviewed: 6 May 2024
Christopher
United KingdomAt breakfast time my wife and myself went and queued up for our breakfast and because we were a 10 minutes early he told us to take a seat but then when o'clock came the young man was letting people in with out telling the people who were sat down there were people waiting the Same as us
The hotel was excellent great location lovely view of the lake from our room
Stayed in May 2024
Reviewed: 6 May 2024
Chris
United KingdomWindow was screwed shut, when I enquired to have it fixed I was told by the manager that there are other room Windows that are broken and that she was sorry but there’s nothing she can do. She also said I should have asked when booking in for a window that opens Unreal
Breakfast good Hotel clean
Stayed in May 2024
Reviewed: 6 May 2024
Andrew
United KingdomThe man managing breakfast. Pretty rude. When I tried to clarify something he immediately cut me off and said, ` whatever `
Great location and value for money. Room really nice, comfortable bed and choice of shower or bath. Reception staff very friendly and helpful. The only blemish on the stay was the man seating and managing breakfast. He was pretty rude and abrupt with guests and didn't speak very nicely to his staff. He's probably in the wrong line of work to be honest.
Stayed in May 2024
Reviewed: 6 May 2024
Susan
United KingdomLovely hotel room beautiful
Stayed in May 2024
Reviewed: 6 May 2024
Alexander
United KingdomAll good.
Nice comfy room. Good breakfast. Cheerful staff. Good car park.
Stayed in May 2024
Reviewed: 5 May 2024
Gerard
United KingdomBreakfast not hot enough
Rooms large and spotlessly clean
Stayed in May 2024
Reviewed: 5 May 2024
Amy
United KingdomThe parking cost.
Lovely chilled ambience.
Stayed in April 2024
Reviewed: 4 May 2024
Tim
United KingdomNothing
Clean and fresh
Stayed in May 2024
Reviewed: 4 May 2024
Martinez
United Arab Emiratesbreakfast was great
Stayed in April 2024
Reviewed: 4 May 2024
Battarbee
United KingdomBreakfast was fantastic
Stayed in March 2024
Reviewed: 4 May 2024
Elizabeth
United KingdomHappy with my room had lovely views
Liked every thing
Stayed in May 2024
Reviewed: 3 May 2024
Jackie
United KingdomEverything was perfect. We even had a complimentary room upgrade. Couldn't have asked for ny better
Stayed in April 2024
Reviewed: 3 May 2024
Andrew
United KingdomExcellent location, food served in the restaurant was excellent and very well priced.
Stayed in April 2024
Reviewed: 3 May 2024
Carol
United KingdomNo problems
Room spacious and with a sea view. Good breakfast with plenty of options.
Stayed in April 2024
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