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Reviews of Waterfront Southport Hotel 4 stars

Marine Lake, Promenade, Southport, PR9 0DZ, United Kingdom

#8 of 19 hotels in Southport

Guests' Choice

Review score

Based on 5378 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 7 May 2024

    9.0
    Great hotel location lovely decor extremely comfortable will definitely book again exceptional
    • Leisure trip
    • Family with young children
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bar Prices not very accessible to view and drinks were expensive Not relaxing at Breakfast although was nice not great Could do with a bit of music bar area Couldn’t open window for fresh air in room

    Ambience and decor exceptional upgraded and love the superior room very clean everywhere really comfortable . Lovely Bathroom Reception staff great very helpful

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Exceptional
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    nout man

    everything

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Paid for upgrade not what we expected bed uncomfortable no fridge

    Lovely hotel staff, great clean

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    It it was good as the weather made a difference this visit
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was nice to have the market in the hotel but do not think they should had been be allowed to walk through the breakfast area while your were eating They could have used the outside area

    Location was very good Breakfast was not up to our previous stay Was not hot under those heat lights Black pudding was tough Bacon was overdone Breakfast cereal weetabix was loose and not boxes Children as well as adults picking them and putting back

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Relaxing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Quite and clean

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The individual allocating tables at breakfast was brusque to the point of rude. The hotel was full and busy which must have been stressful but his approach was deeply inhospitable and not great for front of house.

    The room was a good size and comfortable. The common areas are clean and nicely decorated and the house keeping staff were brilliant. The room was cleaned perfectly.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had an excellent stay, clean rooms, lovely view, great nights sleep and lovely breakfast,brilliant location, car parking very secure, would highly recommend and will be back.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Good hotel
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could have done ideally with a mini fridge in the room if I was staying longer than I did

    Good location & friendly reception staff, very easy check in. Good sized room with a comfortable bed Lots of options for breakfast there too

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Honest review
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The car parking price at 15pounds a day is very expensive and after paying the amount we did would expect it to be in with the price of your stay. Very disappointed with this.. be aware of this when booking everyone.

    The hotel was lovely. Room clean, bed comfy. Had b&b but only had breakfast on first day. Good selection, fresh food kept coming out and topping up. Staff were Friendly and helpful. Would recommend to others.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast arrangements were not the best. Guests not understating they were asked to book a breakfast time for a reason. Breakfast was rushed, and we felt under pressure to vacate the table so other guests could sit down. On arrival the bin in the bathroom wasn't empty and sosp or toothpaste marks were on the surface around the sink. Cup or glass marks were on the glass top to the dressing table. No toilet brush in the room.

    Great location. Despite being very busy, we were not disturbed by noise.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    At breakfast time my wife and myself went and queued up for our breakfast and because we were a 10 minutes early he told us to take a seat but then when o'clock came the young man was letting people in with out telling the people who were sat down there were people waiting the Same as us

    The hotel was excellent great location lovely view of the lake from our room

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Nice clean hotel, with no fresh air coming in room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Window was screwed shut, when I enquired to have it fixed I was told by the manager that there are other room Windows that are broken and that she was sorry but there’s nothing she can do. She also said I should have asked when booking in for a window that opens Unreal

    Breakfast good Hotel clean

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Comfortable hotel in great location. Mostly friendly staff. Just be aware that the car parking by th
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The man managing breakfast. Pretty rude. When I tried to clarify something he immediately cut me off and said, ` whatever `

    Great location and value for money. Room really nice, comfortable bed and choice of shower or bath. Reception staff very friendly and helpful. The only blemish on the stay was the man seating and managing breakfast. He was pretty rude and abrupt with guests and didn't speak very nicely to his staff. He's probably in the wrong line of work to be honest.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely hotel room beautiful

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All good.

    Nice comfy room. Good breakfast. Cheerful staff. Good car park.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not hot enough

    Rooms large and spotlessly clean

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Comfortable
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The parking cost.

    Lovely chilled ambience.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    10
    Excellent place to stay. We will go back.
    • Leisure trip
    • Family with young children
    • Twin/Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Clean and fresh

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    short and sweet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast was great

    Stayed in April 2024

  • Reviewed: 4 May 2024

    10
    Nice place to stay
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was fantastic

    Stayed in March 2024

  • Reviewed: 4 May 2024

    10
    It was near all shops and prom prom still not open yet it’s getting repairs done
    • Leisure trip
    • Couple
    • Big Double
    • Stayed 3 nights
    • Submitted via mobile

    Happy with my room had lovely views

    Liked every thing

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect. We even had a complimentary room upgrade. Couldn't have asked for ny better

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Excellent, comfortable stay.
    • Leisure trip
    • Family with young children
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location, food served in the restaurant was excellent and very well priced.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    9.0
    A one night stay in comfortable hotel.
    • Leisure trip
    • Group
    • Twin/Double Room
    • Stayed 1 night

    No problems

    Room spacious and with a sea view. Good breakfast with plenty of options.

    Stayed in April 2024

Showing 1 – 25

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