1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
If you are a business and trying to get an invoice, you will have a hard time. Back and forth, back and forth with the messages. Even Booking. com couldn't have a conversation with them, as apparently they don't speak English. The radiator is behind your head, and very noisy. The hallway leading to the room smells awful. Therefore, I would not recommend this property.
Negative section of review
Communication, noisy radiator, bad customer experience.
Positive section of review
Comfy bed,big room,endless hot water,towels sheets,breakfast continental delivered + additional.available with hotel compliments,view,sunny,easy 24hr.checkout,highly recommend,quiet,
Negative section of review
No wake up call🤸but guess hotels don't do that these days
Positive section of review
After a long flight during the night, the hotel was much appreciated and the member of staff that greeted us was most helpful and welcoming.
Negative section of review
Decor of our room and public areas looked dated and tired.
Positive section of review
Convenient, quiet location - shops in walking distance. Place was clean and tidy with a good broadband connection and TV. Slept well.
Negative section of review
The water ran slow in the hot taps. Would prefer less cushions.
Positive section of review
Everything! Brilliant room and very comfortable bed; exceptional food; wonderful staff; exceptional hotel hence we’ve been twice.
Negative section of review
Nothing
Positive section of review
The hotel is very well located, apart form that there was nothing else I could really say
Negative section of review
When I arrived checked in, my room key didn't work in the door as the actually door system was broken on the room, i went down to the reception and was immediately told that there was nothing they could so, i then asked if i could move rooms witch i was told i could not as there where no rooms left. Which was a lie as you could still book rooms through booking.com for the hotel. So ended up being escorted up to my room to be opened by a master key every time i came back to the hotel. I then complained that the toilet was leaking, the gentleman came up threw a towel on the floor and told me again there was nothing they could do and the towel would soak up the water. I just couldn't believe what i was hearing. Paying £350 a night for this is ridiculous will never stay again and extremely disappointed.
Positive section of review
Very good location nice and clean very friendly staff there to help you always
Negative section of review
We purposely went there because it was dog friendly but we thought we would be on the ground floor so we could let the dog out at night but we was on the second floor and had to go up and down six flights of stairs which was not good for my knees
Positive section of review
The house was clean and tidy and very convenient, The host was awesome.
Positive section of review
Great b & b, lovely breakfast and huge room, friendly host.
Negative section of review
Central heating did not seem to be on, but the room was warm enough,
Positive section of review
Very central location. Very good price.
Negative section of review
No fault of the property! But neither my car satnav nor my iPhone recognised the postcode. The hotel is in the middle of a pedestrianised area, and street signs were not good. Having found somewhere to park my car I set off on foot, but ended up going half a mile down (and back) the right street the wrong way … 😳😉
