1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Haines, Alaska
Positive section of review
The room was comfortable and homey. The lodge (kitchen and living room) felt as if you were staying in a friend's home. While we didn't utilize them, there were barbecues and picnic tables out front, and fire pits on the beach (right across the street). DirecTV available, plus an assortment of movies available to watch. Cute little red squirrels, hummingbirds just on the other side of the glass windows, and eagles as well as other wildlife in the trees and waterways. The perfect location - between the lake and downtown. The cherry on top, though, was Katy, the caretaker! A bundle of exuberant energy; a new lifelong friend!
Negative section of review
The only thing we didn't like was having to leave! We will definitely be back!!
Anaheim, California
Positive section of review
We loved the pepper tree! Everything from decor to the spacious rooms! We will definitely be back for a longer stay soon! And the young man who checked us in was super helpful and very professional
Negative section of review
It had a nice welcoming atmosphere
South San Francisco, California
Positive section of review
Maintenance Mann was friendly and addressed our issue in a timely manner. Replaced the telephone wire and insured it worked properly. The shuttle service was prompt and efficient.
Negative section of review
Finding cockroaches on the bathroom counter at 1:30 AM. Safe did not work and poor maintenance quality.
Quakertown, Pennsylvania
Positive section of review
I am really happy choosing by his hotel. The staff , the rooms, and the hot breakfast is excellent. I will definitely return .
Honolulu, Hawaii
Positive section of review
The hotel was very comfortable and colorful I loved how everything was set up. Room was unique and had travel supplies
Negative section of review
That the pool closed so early Room was a little small
Williams, Arizona
Positive section of review
Breakfast was very poor. Open till 10 am would be much better since I was not able to get a good nights sleep.
Negative section of review
Better selections.it was not relaxing nor sleepable. The floor above has many loose floor boards that creak with every step. The stairs were very loud. The exit door needs to be oiled and have a smooth close. The bathroom in the room needs a thorough cleaning. A microwave in the room would be a nice addition.
San Antonio, Texas
Positive section of review
The room was very clean and modern. The bed was very comfy. The staff was super friendly
Negative section of review
It was under construction (remodel) so it was noisy at times but understandable.
Ann Arbor, Michigan
Positive section of review
We stayed here last year, and we liked the location.
Negative section of review
We stayed 4 nights. So we wanted to have maid service after the second night. Even though we told the night clerk and someone from the maid service, we were unable to get our room made up. We had to get trash bags from the front desk, and find the dirty linen cart for the towels. Per one clerk at the front desk our room was not made up because we had do not disturb on the door. Since this wasn't true, I'm not sure what to think.
Pigeon Forge, Tennessee
Positive section of review
LOVED THE LOCATION
Negative section of review
The chlorine was a bit much inside the pools
Tysons Corner, Virginia
Positive section of review
The bed was good
Negative section of review
The toilet was not good