Resorts in Ha Long

First time in Ha Long Bay but the staff and environment was pleasant and very professional

The staff is very kind, professional and helpful. Room is nice an spacious, and the food in the buffet and Pavilion restaurant is good (although not worth the price, in our opinion).

Nothing.

Viet Hai is situated an extra 50-minute boat ride away from the main boat crossing to Cat Ba. I didn’t know / realise this and therefore, was surprised when I had to pay an extra £21 to complete my 6.5hr journey to reach my accommodation. I was also hesitant. But it was fine. Thankfully, the return journey via locals ferry was only £2.80 and both journeys were viewing the stunning scenery all the way. I felt I didn’t need to do a Ha Long Bay cruise after my arrival trip! The rooms are pure rustic but sufficient enough with a mosquito net, very much needed, as lots of little slits and holes in the window shutters and above and below the door. There was A/C and a fan. No fridge or kettle. The bed was very comfortable and the pillows were good with clean white sheets and two fresh clean towels. There were sachets of wash, toothbrushes, comb etc. The shower was in an awkward spot so I had to hold it over me to use and of course, the floor was the shower tray but took a while to dry out The location was great as it was away from the main village and on the doorstep of the national park - well worth the trek to the cave & and the old almost abandoned village and the hike up to the highest karst on the island to enjoy a superb view over Ha long Bay from above. A must do! The free bicycles all over the village were great with baskets in the front to stow your stuff. It’s very quiet and peaceful apart from when visitor trips arrive but never too busy.

Staff are very friendly and helpful, they went out of their way to accommodate our request. There were welcoming drink and fruit, very nice and pleasant. The amenities in the bathroom were all from well-known brand and we loved the private onsen and sauna. Food was nice and and quite diverse. Wifi was pretty strong. Soft bed and comfy blanket. The overall atmosphere were calming and pleasant. We enjoyed our stay.