Dinner reservations open until 3pm but check-8! Is 3pm onwards so it didn’t make much sense and it sucked to miss out.

Private spa, hot stone, facial and massage options all available to book day of on their website. Outdoor public spa was amazing too. Man at reception clearly outlined everything in English at check in aw well. Both him and the brochure/website were very easy to understand.

Stayed in November 2024

I think this was just my own bad luck but there was some sort of sound coming from the pipes or toilets that woke me up several times at night. It oddly sounded like someone was knocking on my door. Other than that, the stay was great.

My room was quite big for just me, and had its own private toilet/bathroom despite this booking telling me I would have to share one. The public bath has an outdoor and indoor section. Dinner was better than expected, and I felt like I was constantly supplied with treats (they have welcome treats around 3PM and additional desserts around 9PM, despite dinner being a full course including dessert already). The baths also have a little freezer with ice cream bars. Staff is all very friendly and patient and did their best to overcome our language barrier. I was very impressed with them, as it was the same few people doing everything, from reception to serving food.

Stayed in October 2024

Everything you need is here to relax and unwind for a well deserved break. Very pleasant and helpful staff and delicious food. Have a massage after the onsen and chill to read a book or play some table games. Must reserve dinner and breakfast, it’s worth it! Such a beautiful property for ladies, will surely go back again even if it’s halfway around the world.

Stayed in October 2024

One downside is the location—it’s not very central, so you’ll either need to walk, take a bus, or rent a bicycle to explore the town. However, despite these minor inconveniences, I thoroughly enjoyed my stay.

I recently stayed at this small, cozy accommodation, and overall, it was a pleasant experience. With only a few rooms, the atmosphere was peaceful and uncrowded, making the public bath a relaxing experience without the usual crowds. They do offer private baths, but I found no need for one. Booking a private bath online seemed tricky, as the system was entirely in Japanese. Upon check-in, I was greeted with a welcome drink and snack, which I enjoyed with a lovely view. Afterward, I took advantage of their bath and booked a massage. The dinner experience was another highlight. The meal was simple but clean and comforting, and the free drink bar was a fantastic touch—offering wine, sake, and draft beer. It was all-you-can-drink, so I made the most of it! The room itself was not traditional in style but still very comfortable with cozy beds and comforters. The staff were friendly, though they seemed a bit understaffed. I had to rush to check out due to my bus schedule, but it was a bit frustrating trying to find someone at the front desk to assist me.

Stayed in October 2024

Comfort, meditative music, the scent was lovely, the onsen terrific, the food delicious and the staff very attentive & professional.

Quiet, beautiful & relaxing.

Stayed in October 2024

You could see the furniture in this hotel are not very new, but they are maintained in a good way. I don't think it will impact your feeling of stay. Another point for the private hot spring, you need to book it earlier and there is no lock inside so sometimes the person who is using it will lost track of time

The location is quite good considering the stop of the free shuttle bus. If you return to JR Sapporo, the shuttle bus will pick you up in front of the hotel. I really enjoyed my stay in this hotel, I think I will come back again. I love the food from dinner and breakfast, and the Japanese liquor and wine provided in dinner are also very nice. I enjoyed the whole atmosphere of this hotel. I would definitely recommend to stay in this hotel.

Stayed in August 2024

Nothing, maybe that I didn’t stay longer.

I would love to come again with my best friend. There were 2 snack hours that were delightful, the dinner and breakfast were beautifully presented and delicious. A wonderful place to unwind and not worry. The staff were kind and answered all my questions and I was able to relax at leisure. I was also able to book the free shuttle back to Odori park and saved the bus fare going back.

Stayed in July 2024

the wifi connection was not working well.

the comfort and the welcoming staff

Stayed in July 2024

A little walk from the nearest public bus station

Nice amenities, clean and quiet. The indoor and outdoor onsens really delivered

Stayed in December 2023

amazing food and service.

Stayed in December 2023

Not much English support, but the staff was very kind

The entire hotel was gorgeous, with unique shared spaces (like sunken seating areas) and beautifully decorated. The bath was great, indoor and outdoor, and the food was good. Free tea of all kinds and coffee always available

Stayed in October 2023

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in February 2024