047-0027 Hokkaido, Otaru, 小樽市堺町1−17, Japan
#1 of 46 Holiday rentals in Otaru
Guests' ChoiceBased on 30 apartment reviews
9.4Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.5
Staff
9.4
Value for money
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 June 2024
Ting-hua
SwedenThe personnel is really nice and willing to help. Truly appreciate that!
Stayed in June 2024
Reviewed: 2 June 2024
Ray
SingaporeNothing
Located right in the heart of the attractions. House is beautifully decorated and equip with all the things you need. Kids love the stairs and the tatami room. No complaints.
Stayed in May 2024
Reviewed: 24 May 2024
Lam
SingaporeWish there was tea or coffee! The house is alittle hidden and it is easy to make wrong turns while driving with GPS. But try again and you will be fine. Nothing to do with the apartment but streets of Otaru is dead by 7pm. Only some restaurants are operating.
Apartment was great! Everything was clean. Love the fact that there were 2 showers and 2 toilets, 1 on each floor. As a family of 4, it saves so much time while washing up. There is a small shared kitchen with the other apartment (house has 2 apartments) which has all cooking facilities. Location is prime, on the main street and just 5-10min walk from the canal. Free parking was available, likely because we were travelling during off peak season in mid May.
Stayed in May 2024
Reviewed: 3 March 2024
Khai
MalaysiaSharing kitchen but it is still fine as long as they have regular clean up
Brand new house, absolutely clean and everything you needed for a family
Stayed in February 2024
Reviewed: 25 February 2024
Olga
AustraliaTowels - having cotton bath towels instead of polyester will be lovely
Very centrally located, beautifully furnished townhouse. The shared kitchen was quite nice as we had a chance to meet and talk to our neighbours.
Stayed in February 2024
Reviewed: 18 February 2024
Joseph
CanadaI wish the parking information/options are better noted as we parked across from the place thinking that it would be 1000¥ as stated but ended up paying 7000¥.
Location was amazing! A block away from the Main Street!
Stayed in February 2024
Reviewed: 10 February 2024
Ross
Australiavery limited space in living area for three adults
very convenient location
Stayed in February 2024
Reviewed: 1 January 2024
Anchisa
Thailand- Heater from the air-conditioner is not strong enough for the large space of the house. The little mobile heater dose help a lot but I think adding one more mobile heater should be better.
- Location! This place is the best at the heart of Otaru attraction street. - The house is spacious with complete facilities. Big bathroom with bath tub. Very convenient and comfortable to stay. - Parking is convenient. - We will definitely stay here again every time we come to Otaru.
Stayed in December 2023
Reviewed: 19 October 2023
Ervin
SingaporeThe staircase to the rooms upstairs a little narrow and hard to bring luggages up
Location is decent, near shopping street and canal Apartment is good size and comfortable
Stayed in October 2023
Reviewed: 30 September 2023
Ho
Hong Konglocation is very good. entire apartment is clean and tidy, spacious. nice place to stay
Stayed in July 2023
Reviewed: 5 August 2023
Bonnie
United StatesThis is a gem!! Everything we needed was here.
Stayed in July 2023
Reviewed: 4 August 2023
Kok
MalaysiaN/A
I like the apartment cleanliness and its location.
Stayed in August 2023
Reviewed: 30 July 2023
Goh
MalaysiaIf there’s a free parking that would be perfect
We really enjoy our stay. We have everything we need in the house. The location also very good.
Stayed in June 2023
Reviewed: 12 July 2023
Valery
TaiwanNope
Thank you the house is very nice, everything is perfect, location is excellent, owner is very friendly and quick response, the facility in the house are new and so consideration for family travel needs. Thank you!
Stayed in July 2023
Reviewed: 7 July 2023
Marina
AustraliaThe house was we’ll appointed, spotless and fresh. Fantastic location.
Stayed in July 2023
Reviewed: 28 June 2023
Pc
SingaporeSuper lovely homestay in Otaru, very good size for small family like us and we have a neighbour within the premises, very homely. Best is, it provided free parking space. Highly recommended
Stayed in June 2023
Reviewed: 17 June 2023
Zheng
Singaporeparking is pricey, but that’s about the same everywhere in Otaru
very conveniently located, inside the popular tourist’s area, next to the canals. cozy house, it looks brand new! there are two apartments in the house. they share the kitchen. two floor apartments, each floor has one bathroom and toilet, very convenient. one little but important point, it has the best hair dryer for our whole Hokkaido trip-well, three of us are girls.
Stayed in June 2023
Reviewed: 15 June 2023
Francis
SingaporeThe number lock which I am not comfortable about.
The property is stone throw to Sakaimachi and 5-7 mins walk to canal. Relatively new property and is very clean. If you are driving, you can park in front of the property free of charge.
Stayed in June 2023
Reviewed: 26 May 2023
Ck-bk
SingaporeNo carpark facilities, will need to park at a daily rate carpark.
Location was prefect. Right in the centre of Otaru canal street with lots of restaurant and shops around. Apartment was clean and spacious. Apartment has another room with ensuite shower at a separate level. Easily can accommodate a family for five, or 2 couples. The apartment has a shared kitchen with another apartment.
Stayed in May 2023
Reviewed: 8 May 2023
Hui
SingaporeThere could be clearer instructions for non Japanese speaking people / foreign tourists on what to look out for, and how to operate the various appliances in the house, including hot water, central heating (if there was), washing machine etc. It was a bit of trial and error for us!
Location was great, easy to walk to the main street and canal. The house was v nice, with nice fittings and facilities. Hosts were responsive over booking.com messaging service. When we had some issues with overnight car parking being more expensive than expected, they bore some of the costs of the car parking of their own accord, which I appreciated.
Stayed in April 2023
Reviewed: 12 December 2022
Laksana
Thailand-
feel stay home
Stayed in December 2022
Reviewed: 9 August 2022
Jo
JapanNo wifi
Great central location, spacious, brand new, and helpful host.
Stayed in August 2022
Reviewed: 7 November 2023
Lianghui
TaiwanThe location is too close outside roads and neighbors, so the privacy should be worried.
Good facility, clean and the friendly master
Stayed in August 2023
Reviewed: 6 May 2024
Ka
Hong KongThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content