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Reviews of Hotel Keihan Sapporo 3 stars

060-0806 Hokkaido, Sapporo, Kita-ku Kita 6-jo Nishi 6-1-9, Japan

#104 of 206 hotels in Sapporo

Guests' Choice

Review score

Based on 196 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 11 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location is great. Room not too small just like others hotel room in Japan.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • MIni Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The room was clean, but a little bit dusty.

    The stuff was excellent.

    Stayed in June 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    -

    Location, clean, helpful staff

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did not like the sleepwear that was provided. Also, I think the Onsen was okay, it might’ve been a little too small and hot for me.

    The hotel was very close to the station. The food at their buffet was very good. And I like the room I stayed in.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room - Non-Smoking
    • Stayed 2 nights

    No big issues

    The hotel was quite close to the train station and bus station, I believe about 4 blocks away, definitely a bonus when walking around on cold and snowy days and nights. I believe we stayed in a "Superior" room with 3 twin beds. It was fairly spacious, not tiny and cramped like hotel rooms in Tokyo. The room was clean and appointed with the usual bathroom toiletry items which are such a nice touch in many Japanese hotels - disposable wash cloths, razors, a comb/brush, toothbrush and toothpaste. There were laundry facilities, which are a key feature that I look for on longer trips, especially during winter when more clothing and layers are needed. The laundry facilities in the women's onsen was full, so I had my husband check the men's onsen and of course, both were empty, so my husband did the laundry - an added bonus! The onsen was great, modern and very clean, wonderful after a cold winter day. There were several convenience stores nearby, and while the area immediately around the hotel wasn't overflowing w/ restaurants like in Tokyo, we found some excellent restaurants and were able to find fresh, delicious seafood - the reason we came to Hokkaido!

    Stayed in March 2024

  • Reviewed: 25 April 2024

    8.0
    We are enjoyed to stay here and will be back to stay with you again.
    • Leisure trip
    • Group
    • Standard Triple Room - Non-Smoking
    • Stayed 2 nights

    The location is good not far from JR Station , can walk around 7 mins. Staff are helpful and special thank you to Ms.Yuna SUSUKI and Mr. who met me with Ms.Susuki in the morning (sorry i forgot his name). Clean and comfortable , best price.

    Stayed in March 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Triple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    None

    Good location, close to train station.

    Stayed in March 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The location is near to Sapporo station. Great as base for us since we traveled by train a lot.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Mini Twin Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Smoking room stayed as non smokers. Still smelled even use air cleaner and refresher. Only this point marked negative. (Available room was only smoking, but smelled than thought)

    Stayed in April 2024

  • Reviewed: 23 March 2024

    9.0
    Worth staying 😀
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    None

    The staff were very friendly, love it the hotel provided hot bath as well, nearby JR Station

    Stayed in March 2024

  • Reviewed: 15 March 2024

    7.0
    Great stay, just awkward baths/washer
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The public bath changing area is very small. Makes changing out of clothes awkward as you rush so you're not in the way and only 3 seats for drying hair vanity area. Bath is just one pool Also washer and dryer are in the changing room. So you'll be next to naked people when operating it... No water bottle was provided in the room.

    Great value and location. Staff were helpful with queries. Everything clean and room was warm and quiet - couldn't really hear trains even though they were close. Free ice cream ice box after bath!

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights

    the hotel is close to JR sapporo station with 5 minutes walk from the west exit. overall i enjoy the onsen there and they provide ice stick for free at the onsen entrance.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Good staying and will consider for future stay
    • Leisure trip
    • Couple
    • MIni Twin Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    None

    Good

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Powerpoints galore and a good breakfast
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only one towel hook on the door - quite common in Japan but not great if you want to reuse your towels (which most places make a big deal about for sustainability so I find it counterproductive). The toilet seat lid was slightly too large so it didn't fit next to the sink basin well. Sometimes the lid would fall on our back as we sat on the toilet seat.

    Staff had good English. We arrived at 2pm and they advised our room was ready although they do store bags if it had not been the case. The room was spacious enough for us to lay out suitcase on the floor and we appreciated the storage area for it to be pushed under the unit next to the desk so it didn't impede the walkway.The bed was large and medium firmness and there were plenty of powerpoints around the room - definitely more than average compared to other accommodation we've stayed at. Wifi was fast and we managed to stream without any mid episode buffering. The breakfast provided had a good selection of foods - we particularly liked the meatballs.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Good location
    • Leisure trip
    • Solo traveller
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location was very good, the staff were very nice

    Stayed in February 2024

  • Reviewed: 5 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Na

    Convenient, very near JR Station

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Good place, close to station and value for money
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed - Personally, the bed was not that good I woke up with back pain. Room - The room has that sort of smell, when you walk into an old apartment that the owner used to smoke in the room. I think this might not apply to all the rooms.

    Location - it's very close to the Sapporo station which allows flexibility of the trip. Value - definitely it's cheap compared to other hotels with the same requirement The staff is absolutely friendly and helpful.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Great place to stay!
    • Leisure trip
    • Group
    • MIni Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Near the train station and combini

    Stayed in January 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast had limited choices of food. Public bath had small area.

    Location is near Sapporo station.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    9.0
    Great trip, will come back again!
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Nil

    Breakfast was great, great selection and reasonable price. We love the onsen too.

    Stayed in December 2023

  • Reviewed: 4 January 2024

    7.0
    Overall it was an ok stay. Not too bad but expected a bit more with the rates I paid.
    • Leisure trip
    • Family with young children
    • Standard Triple Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is a bit outdated. We booked a triple room but given the twin room so had to go down to the reception area again to sort this out. The gentleman who assisted us was very apologetic and polite and he escorted us to the right room. The triple room is extremely tied, we couldn’t even open 1 luggage at a time. Yes the room fits 3 beds but it takes away all the space for luggages. I had to use the small round table as a base to place 1 luggage so that I could get my clothes etc There’s also no space to hang clothes in the tiny bathroom. A bit of a struggle for us with no space to open our luggages as we stayed for 4 nights. *Yes, Im aware of Japan’s room size standards, been to Japan so many times.

    The location of the hotel isn’t too bad, it’s around a 5-7 mins walk from the station and shopping malls.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Room is kinda small for 2 adult 2 child with 4 luggage, with no walking space. Cleanliness standard is acceptable due to the age of the facility.

    Mins to the JR station with convenience stores around. Staff is friendly.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    9.0
    Great stay. Reasonable spread for breakfast.
    • Leisure trip
    • Family with young children
    • Standard Triple Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nil

    Value for money although the room is a bit small

    Stayed in December 2023

  • Reviewed: 24 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location but very competitive price👍

    Stayed in December 2023

Showing 1 – 25

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