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Reviews of Diamond Shiga 3 stars

381-0401 Nagano, Yamanouchi, Shigakogen Ichinose, Japan

#66 of 76 hotels in Yamanouchi

Guests' Choice

Review score

Based on 42 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.2

  • Location

    8.4

  • Facilities

    6.6

  • Staff

    8.4

  • Value for money

    7.0

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 11 May 2024

    6.0
    well set up for Japanese package skiers. Other resorts are better for foreigners.
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 7 nights

    Really crappy food on offer made worse by the fact that getting a restaurant reservation elsewhere was really tough.

    excellent location for proximity to ski slopes

    Stayed in February 2024

  • Reviewed: 18 March 2024

    7.0
    excellent snow resort. after hours dinner is hard to come by.
    • Leisure trip
    • Group
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 3 nights

    accomodations are mostly old but it adds to the charm. I HIGHLY RECOMMEND booking dinner at the hotel. Dinner options locally are non existent. We have room noodles twice as no place could allow us in. TIP. Have a big Ramen lunch and eat noodles in your room as it is filling and cheap. Buy up big at 7/11 in Nagano, across the rd from the bus stop.

    great location. near bus stop. breakfast was nice. Shiga resort is one of the best on Honshu. massive resort and mostly all linked together. This is where i'll be taking my family in jan 2025.

    Stayed in February 2024

  • Reviewed: 13 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In with Shared Bathroom - Non-Smoking
    • Stayed 7 nights

    Great buffet breakfast and friendly staff. Opposite the ski slopes.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    7.0
    overall enjoyed my stay
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 6 nights

    meals same everyday

    best location, ski lift across the road and bus stop in front of hotel staff very helpful

    Stayed in February 2024

  • Reviewed: 2 March 2024

    8.0
    Great location for skiing
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Right next to skifield

    Stayed in February 2024

  • Reviewed: 14 February 2024

    7.0
    Very convenient and good value accommodation. We note many international guests have been staying for a number of years.
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Shared Bathroom - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    Over 8 days evening food very similar Needed to open room windows as overheated and couldn’t turn off.

    Excellent location relative to ski lifts with easy access. Owners friendly. Ensuite toilet Plenty of food Good ski storage area. Close to bus stop.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Great place for value
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    6am every morning the heaters come on which means very loud banging for 2 minutes as the metal pipes expands. The breakfast is also limited. Big groups of teenage boy ski schools use the hotel so breakfast and onsen gets busy during peak hours.

    Great location for ski in ski out. Nice large rooms and fast wifi. Onsen is also great. Couple than run the hotel couldn’t be more helpful.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    7.0
    Great location! Might want to bring your own pillow though ☺️
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were quite cold!

    Location

    Stayed in February 2024

  • Reviewed: 10 January 2024

    8.0
    An economical ski-in-ski-out ryokan with a touch of old-fashioned elegance.
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 2 nights

    Only two things were less than exemplary. The room was so hot, even with the heating control turned off that I had to open the window to cool off the room and I left it open all night. It is quite a waste of energy, and I was afraid I would wind up sleeping with an intruding snow monkey. Also the onsen water was so hot that it was not relaxing. But I was the only gaijin in there so I may have a minority opinion. Conversely, the sauna was not hot enough.

    I liked the whole package. The buffet meals on the half-board plan were plentiful and delicious. The proximity to the ski slopes was exemplary and the prices were fair. The room was better than I expected, with a nice tatami area. All in all, a good ryokan experience with like-minded skiers and families.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    Good base for skiing in Shiga Kogen
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The room was warm enough, but the heating was a bit hard to control and switches off at 10pm.

    Great location, slopes are within easy walking distance, good breakfast. Nice rooms, nice public bath, and convenient storage area for skis and ski boots.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    Everything we needed.
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    A bit dated but has everything we needed and pricing was good. The food at the buffet was was also priced well and there are a few restaurants in the nearby area. It was great to be able to put our bags somewhere and use the bath after we had been snowboarding even though we had already checked out.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    Great value for the location and size of the room.
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    Breakfast choice is limited.

    Location is ski in and the room is very spacious. The reception staff is very helpful.

    Stayed in January 2024

  • Reviewed: 23 March 2023

    8.0
    While the hotel is not the newest it is good enough for skiing.
    • Leisure trip
    • Group
    • Room Selected at Check-In with Shared Bathroom - Non-Smoking
    • Stayed 4 nights

    There was a radiator that could start banging in the middle of the night, no idea whats up with that.

    Breakfast is simple Japanese keep that in mind, actually very good when youre used to japanese foods. Walk over the road and you have the ski slope. Dont be discouraged by "shared bath" rooms, the Japanese bathhouse is actually very nice and every room has their own toilet. Ski/boot rental was 4000Yen for 3 days. There are restuarants but they are inside other hotels in the areas, be brave and enter its ok.

    Stayed in February 2023

  • Reviewed: 16 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Friendly and helpful staff. Good location, next to ski area.

    Stayed in February 2023

  • Reviewed: 12 February 2023

    8.0
    Get on your board.
    • Leisure trip
    • Group
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 6 nights

    The room heating was not, as far as I could tell adjustable and was a bit too warm for me at times. The corridors were not heated which meant some people used the corridors as their fridge. Since I was not lingering in corridors not a big deal. Like other places in Shiga the place needs a bit of a facelift, paint and paper to lift it. It has a bar area but its not used as a bar, pity since it has a great outlook and might make a $ if the right person was to run it. School groups use the hotel as a base and since the buffet is used by all some traffic separation would be good, say schools 7am breakfast, guests 7.30 am that might ease the crowding.

    The location in relation to the lifts was great. Of a morning down hill to Ichinose Diamond slight uphill to Ichinose Family. Breakfast was buffet and provided a range of fare that varied enough to keep one happy over a weeks stay. Dinner the same deal with optional addition of on table cook pot for Nabe or Shabu. My room 2 beds, tatami area with table and a mountain view. Staff obliging. Large ski/board locker room. This is not a place of gold taps, it provides good on snow accommodation, warm food and a comfortable bed so you can get on with why you are there skiing/boarding. Located short distance from bus stops so you do not have to drag your bags too far.

    Stayed in February 2023

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Shared Bathroom - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Little bit outdated and storage room for ski gear always had weird smell.

    Traditional Japanese style hotel, great experience. Tasty breakfast, many options to choose from. Super close to ski lift, literally 2 minute walk. Hotel has Public baths.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Room Selected at Check-In with Shared Bathroom - Non-Smoking
    • Stayed 2 nights

    The hotel is a bit aged but it's acceptable. The front desk was helpful and spoke good english! The hotel is just right in front of the lift, literally a ski in ski out hotel

    Stayed in January 2024

  • Reviewed: 8 February 2024

    9.0
    Great place to stay for skiing
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 8 nights

    Rooms are looking a bit dated. However they are maintained very well.

    Location is perfect for skiing, Breakfast and dinner meals were great. Views of the mountain.

    Stayed in February 2024

  • Reviewed: 12 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The pillows where really bad.

    Nice location, close to skilift. Good with breakfast and the local dinner. Classic ski hotel.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    9.0
    Clean, comfortable and convenient - recommended, but be prepared to think it a little odd at first!
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 5 nights

    First impressions were not good, as when we arrived at midday the heating and lights were off throughout the hotel (good energy saving, but not so welcoming!) The decor is also very 1980's, and the entrance is not very inviting. But the place grew on us during our stay and we would stay again.

    Clean, comfortable and very convenient for Ichinose ski lifts, the Tappa Room (the only bar in Ichinose), Prince Hotel West Wing restaurants and the bus stop. Good onsen/ public bath. Basic but decent breakfast included. After the first day we got the room warmed up really well - heating is on from 3pm to 10am, and is very hot when it's on.

    Stayed in December 2023

  • Reviewed: 30 March 2023

    9.0
    Excellent location
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very cold in the winter, no way to control the heater in the room which wasn't warm enough. It was quite dirty behind the toilet lid.

    Excellent location to nearby restaurants and free shuttle bus to various ski areas. The reception lady was so friendly and welcoming!

    Stayed in January 2023

  • Reviewed: 6 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the pillow was very, very hard (i‘ve never had such a hard pillow before). all the rest was great.

    the personal was very friendly and even before my stay the replied all my questions very fast.

    Stayed in February 2023

  • Reviewed: 2 February 2023

    10
    Amazing! Highly recommend to anyone traveling to Shiga Kogen.
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 3 nights

    The pillows were not very comfortable.

    Fantastic staff members, they were very helpful and made our stay exceptional. The dining experience was awesome, we enjoyed all the meals - breakfast and dinner. The location was great, right at the foot of the mountains. Such a cool property, very unique and genuine.

    Stayed in January 2023

  • Reviewed: 11 January 2022

    4.0
    Ski is nice but the rest......
    • Business trip
    • Solo traveller
    • Room Selected at Check-In with Private Bathroom - Non-Smoking
    • Stayed 3 nights

    The hotel is too old and need renovation. Room damp smell rested on clotting even after wash at home.

    Location, staff.

    Stayed in December 2021

Showing 1 – 25

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