not fully disclose about the parking. there is only few spots, we thought it was in executive villas, well infact it was the apartment beside mcdonalds. we are trying to ring the contact number and no answer we tried since 6pm. they have answered once, on our initial call then succeeding call was ignored. door is also hard to close

Stayed in November 2024

It wasn’t clean at all. The stairs leading up to the room, i dont think have ever been cleaned. The chairs were filthy, it looked like the whole apartment had been cleaned in about 5 mins. We had 2x 2br apartments and they were both unclean and at the same standard. We were greeted by residents yelling and screaming abuse at other people. Received several texts beforehand asking me to download my gov ID and credit card details?? Why? I had paid for the room already, there was no way i was sending my details to a random link. Queen bed was 2 singles joined together which wasn’t very comfortable. For the age of the apartments they haven’t been up-kept as well as they should be. The electric jug was absolutely filthy, idk what has been cooked in it but there were stains running down the sides of the jug, im so glad we were only there overnight, definitely not a holiday destination!

Not alot

Stayed in November 2024

We weren’t given a code for the lift although once we called, it was sent to us, but then we were given the wrong room when called again were directed to a new room, but then had to wait for linen for the sofa bed and towels. The parking garage was ridiculously small for the amount of rooms. And seeing we had been given the wrong room and had to wait for linen. I think we should not have had to pay the $20 for parking. I would definitely not stay there again, I would only stay at the Jesmond apartments across the road. And the man I spoke to to get directions when we first arrived was really rude and needs to be reprimanded for his utter lack of respect for guests inquiries. On the plus side all the ladies we spoke to with our questions and request was so super helpful and nice. we stayed at the Jesmond apartments only a few months ago with Internet so we could access Netflix etc only to be told this time when we stayed, there was no Internet access.

It was central to shops.

Stayed in October 2024

Room smelt bad, had to keep the bathroom door shut

Location is good

Stayed in August 2024

We requested sofa beds to be made apon arrival. This did not happen. We had to then request twice for someone to come and make them and to supply enough towels for the amount of people we booked in for. When we requested for the extra towels, so each booked person had one towel each the staff making the bed said no we will have to go to reception to request them and appeared very agitated that we requested them.

Stayed in September 2024

No rooms, the toilet door no lock. Next time if you move the other room to different hotel make sure you ask them first if they agree to your plan.

We are expecting that we are close to each other we are family and they move us to different hotel which is not fair to us even if it is close. I don’t know if it close it’s 18mins drive to each other. The bed room is two king bed with no rooms and the doors toilet there is no lock.

Stayed in October 2024

Well because of the plumbing problem, I didn't get to have a long weekend holiday in Newcastle "Jasmonde". Not worry these things happen, but I will visit and stay there next holiday.

I didn't get the chance to stay at the villas!!!!! Due to the fact they had a plumbing problem. The staff sent a message to contact urgently, as they had to cancel and refund my deposit. I phoned up and spoke to a office worker who explained the whole situation of the bad plumbing and was sorry to say, that they could not accommodate me with my booking.

Stayed in October 2024

The bathroom- even u try to be as careful, the entire bathroom is soaking wet after a shower🤦‍♀️

Neat

Stayed in September 2024

We were transferred to another accommodation complex, which was unfortunately only disclosed to me on the day of travel. I had already confirmed my booking just two days prior & the new apartment was further away from our venue for the day. When there the walls were paper thin & our lovely neighbour who we shared a wall with decided to play some tunes at 9:30pm. After a 6hr drive I was less than impressed about the whole situation.

Was clean & had a great sized fridge with freezer

Stayed in September 2024

value for money, secure parking ( if you pay for it). very busy area with Maccas next door and major shopping centre across the road but gives you plenty of options for dinner.

Stayed in September 2024

It was clean, the bed was comfortable, coffee, tea, sugar was supplied with some little milk containers in the fridge, bathroom was clean. TV supplied in every room. Shopping centre across the road & a hotel that serves great food.

Stayed in September 2024

shower handle came off, no oven, not all utensils provided to cook. room had no towels or floor mat for shower. sheet had a stain on it. bedding had a very thin blanket. when I asked reception for another the girl was not very happy to help and done it with a frown.

comfortable bed and shower was hot with a good pressure

Stayed in September 2024

That there are a lot off junkies that stay there. I did not no till I was told by family and friends the spa could not be used as there was not a plug that fits the plug that was there the water leak out and to have a shower it’s a bit off a step in especially if you are short and have had knee replacement and the floor before you get to the bathroom door is something wrong with it.

That it was close to shops and the door locks

Stayed in September 2024

Room got changed from my initial booking, very limited parking, had to pay extra $20 and couldn't even utilise the parking space.

Stayed in August 2024

TV was not working properly. Feels like a prison room due to glass bricks instead of windows.

New and clean accommodation. Modern facilities.

Stayed in August 2024

Booked for 5 ppl there was only bedding for 4, Toilet and bathroom were not cleaned, PowerPoint was hanging out of wall in room with 2 beds

Decent parking

Stayed in August 2024

Did take nearly an hour to get in because codes were playing up which happened to a few guests in the facility over all did have a good stay and would stay again

Great location great facilities

Stayed in August 2024

More parking.

The comfy bed, cooking utensils provided, great TV reception and a very good locality.

Stayed in August 2024

Was a bit dirty, lights constantly shined through front door. But the noise of other tenants was next level bad. Someone screamed for a good hour or more, plus car alarms going off right outside my door

Good value for money

Stayed in August 2024

I contacted them about the lack of hot water for the shower, nothing was done. 6 nights, I had cold showers!!! Very disappointed

Great location, shops and facilities are conveniently located. Just walking distance.

Stayed in August 2024

At the last minute we were transferred to Azzuri Apartments in Jesmond. Good location, very quiet despite busy surrounds. Minimal, very cramped parking, so we parked in the street after the first night. Tiny, cramped bedroom, small uncomfortable double bed..very hard to set up my partner's c-pap machine. Bathroom and kitchen facilities good, very stained carpet in loungeroom.

Location was good

Stayed in August 2024

The used needle really wasn’t appreciated.

After discovering a used needle in our first booked room, being moved to a higher class room, everything was great. The spa was lovely, bed was okay.. it fell apart when we moved around. The kitchen was stocked but the dishes weren’t washed properly. It was a nice view.

Stayed in July 2024

The villa was not very clean. Mould on windows, smudged mirrors, dust on surfaces, bathroom had minor mould build up.

Is a good location. Was only 5min from where our event was. Good facilities.

Stayed in July 2024

Bed wasn’t comfortable

Spacious unit, great spa

Stayed in June 2024