10-14 Union Terrace, Aberdeen, AB10 1WE, United Kingdom
#33 of 42 hotels in Aberdeen
Guests' ChoiceBased on 1989 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
9.1
Facilities
7.6
Staff
8.8
Value for money
7.9
Free WiFi
8.0
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End of dialog contentReviewed: 13 August 2023
Alexander
United KingdomFridge in room didn't work. 2 lights at dressing table didnt work either. Not sure if a fuse problem.
Good location, friendly staff, small details in room were good. Breakfast was good quality with plenty of options.
Stayed in August 2023
Reviewed: 13 August 2023
Hilma
United KingdomThere was some sort of alarm squealing all night - not the hotel’s fault but we found it difficult to tune it out. Breakfast wasn’t included in the room rate. There was lipstick on my breakfast orange juice glass.
Convenient location for us with the bus stop we needed right outside.
Stayed in August 2023
Reviewed: 8 August 2023
Phillip
United KingdomNice clean room, modern bathroom
Stayed in July 2023
Reviewed: 8 August 2023
Tobias
SwedenOnly complaint is that the breakfast toast always came out severely burned. Not a deal breaker, just unfortunate.
Breakfast was good and varied. Room was comfortable, staff were friendly. Wifi was reliable. Location is central and close to everything, but not crowded.
Stayed in August 2023
Reviewed: 7 August 2023
L
United KingdomN/A
Very central location, near to train station, good value, staff friendly, rooms large.
Stayed in August 2023
Reviewed: 6 August 2023
Elisabeth
United KingdomNeeding a bit updating. The bed was too hard for me. I had to ask for a hairdryer.
Central situation. Served meals. Had a bar. Was an ambient atmosphere.
Stayed in August 2023
Reviewed: 2 August 2023
Mona
United KingdomAll good
Excellent location
Stayed in July 2023
Reviewed: 1 August 2023
Amarachi
NigeriaNothing
Quiet
Stayed in July 2023
Reviewed: 30 July 2023
Ivan
United KingdomSome oh the hotel needs upgraded
Very central
Stayed in July 2023
Reviewed: 23 July 2023
Bain
United Kingdomthe breakfast was great, but felt the food at dinner time was a bit of a let down. For example, the veg looked off and the sticky toffee pudding was a bit hard.
Modern, Clean, friendly staff and great location. Will definitely be back!
Stayed in July 2023
Reviewed: 17 July 2023
Franny
United KingdomOn initial enquire through Booking.Com I requested daily room rate has breakfast included, which was not included on arrival and cost extra, The car parking is hit / miss if your lucky to find parking space, on which I was fortunate, and as the parking area does not belong to the hotel, the reception personnel did not have full understanding of the parking payment process,
Stayed in July 2023
Reviewed: 17 July 2023
Neil
United KingdomChipped shower tray
Quiet
Stayed in July 2023
Reviewed: 16 July 2023
Alison
United KingdomReally poor standard of breakfast, room floor was uneven with a pronounced slope, bed was comfy but needed more or better pillows.
Nice central location , room was good size with nice bathroom , which was well maintained and clean, beautiful staircase, handy car park next door which was surprisingly cheap.
Stayed in July 2023
Reviewed: 16 July 2023
Frank
United KingdomBreakfast could have been better.
Big room, nicely decorated, big bed, excellent bathroom. Breakfast adequate but nothing special. Very friendly staff. Some really good pubs and restaurants all within easy walking distance. Beautiful recently landscaped gardens opposite on the other side of Union Terrace.
Stayed in July 2023
Reviewed: 11 July 2023
Hans
Sweden--
Very good location near the city center. Friendly staff, nice rooms and a good breakfast.
Stayed in July 2023
Reviewed: 10 July 2023
David
United KingdomThe very large windows had a lot of flex and looked as though they would fall out if pushed or leaned against. The rooms are dated.
Room size and location. The hotel has a nice feel to it.
Stayed in May 2023
Reviewed: 9 July 2023
Steve
United KingdomNoise at the weekend from neighbouring licensed premises No AC
Good location for City Centre
Stayed in June 2023
Reviewed: 7 July 2023
John
United KingdomNoise from nightclub at weekends. Ok if you were at the nightclub
Location food staff
Stayed in July 2023
Reviewed: 7 July 2023
Thomas
Irelandbreakfast didn't look great but very nice cafe 'foodstory' a few minutes walk away
Great location, very helpful friendly staff
Stayed in July 2023
Reviewed: 7 July 2023
Ian
United KingdomIt’s furnishings were a little dated and basic
It’s location
Stayed in June 2023
Reviewed: 6 July 2023
Michael
United KingdomAs expecked
Stayed in July 2023
Reviewed: 5 July 2023
Steven
United KingdomThe room was very dated and needed upgrading.
Excellent location, friendly staff, nice breakfast
Stayed in July 2023
Reviewed: 5 July 2023
Mary
United KingdomThe tap in the wash hand basin could have been simpler to operate and the bulb in the bedside lamp wasn't working. I like to read in bed , so I had to get out of bed to switch off the main light. I forgot to mention the bulb when I checked out.
Stayed in July 2023
Reviewed: 2 July 2023
Alex
United KingdomHotel is a bit tired requires upgrade
Very central near all pubs and restaurants
Stayed in July 2023
Reviewed: 1 July 2023
Kerry
United KingdomNot so much a dislike but for the value we paid, we would expect maintenance to be up kept. Bit tired looking in areas and paint peeling, from skirtings, furniture dated and tired looking. Overall though, a nice and comfortable stay.
Good location. Hotel was nice. Stayed in the graham suite.. good air con and comfortable.
Stayed in June 2023
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