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Reviews of Harper's Steakhouse with Rooms, Southampton Swanwick Marina 4 stars

286, Bridge rd, Lower Swanwick, SO31 7EB, United Kingdom

#2 of 3 hotels in Lower Swanwick

Guests' Choice

Review score

Based on 1156 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 7 May 2024

    9.0
    Good value,good service and good food.
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didn’t like.

    Large rooms. Good food. Amazing breakfast. Welcome staff very friendly and helpful rest of staff just as good. Free car park. Plenty of Amenities in the room.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Would definitely stay again, as long as we could have some heat!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The heating in the room and bathroom was off - it was a cold April night - there was no thermostat in the room but we did find a thermostat in the hallway outside - however it was locked in a plastic case to prevent tampering!

    We arrived late off the ferry from France - we rang ahead and the manager couldn't do enough for us - when we arrived, a beautiful platter of sandwiches, crisps and salad had been made for us, followed by a choice of desserts; all washed down with excellent, ice-cold wine. Very accommodating and pleasant staff. Good choice of breakfasts (not very hot though, but well-cooked). Parking safe and quiet, with plenty of room on site. Pretty room with comfy beds.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    9.0
    Relaxed and friendly.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Evening meal and breakfast were good and reasonable value. The breakfast was in addition to the room cost, as we had booked at the cheapest rate. Room was comfortable and clean and the fact that we were able to take our well behave border collie was a bonus. The free parking was also very useful.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Apart fom restaurant, excellent.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    Restaurant food mediocre. Poor service.

    Rooms and restaurant extremely high spec. Free parking.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    A lovely night away 🐾
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room we stayed in was dog friendly. The staff were very polite and accomodating.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Really surprised to have been charged £2 for each latte after breakfast when I had already paid the set £15 for breakfast and had the avo toast which is much cheaper than this if you just buy it off the menu. All hotels I stay in include nice coffee as standard even the cheap ones which this isn't particularly.

    Good stay, nice dinner and reasonable rooms

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Hotel fantastic - food pricing to high
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast pricing WOW expense be

    Clean, comfortable

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not applicable

    Lovely staff

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Yep kinda what we have had
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was new to us. Previously being in the detached rooms and once in the upstairs but this room was more than adequate but felt small

    It’s always a smooth checkin and the breakfast is very good

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I was a bit chilly in the room.

    Coffee in room, staff great. All good but only there for 12 hours so difficult to comment

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were overpowering in 'Air freshner'. We are sensitive to 'perfume smells' for us, this was just too strong. It seems to be embedded in soft furnishings, carpet etc. We did try another room, but that was the same. For many people, this will not be problem.

    Location, cleanliness, friendly staff.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Amazing price for a great nights stay ideally situated very helpful staff. Definitely recommend.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Had difficulty connecting to WiFi from room we were in but staff rectified very quickly and connected us to an alternative which worked great. Had to leave very early in the morning and couldn’t find anywhere open to leave key but again sorted this by sending an email to hotel notifying where we had left the key and that we had checked out .

    Great location , friendly and very helpful staff, great size room and very clean and fresh , good bathroom and room facilities , we wanted for nothing . We had a very comfortable bed and pillows were a dream. Decor in bar and restuarant area looked new and furnishings were immaculate, staff serving there were welcoming and attentive .

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was extremely well appointed and great value for money

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Clean and comfortable - perfect for short stays.
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Private entrance out the way of the pub and free car parking. They allowed us a late checkout :) It is small but ideal for what we needed.

    Stayed in February 2024

  • Reviewed: 12 April 2024

    8.0
    Overall very good and would stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff at bar didn’t know the answers to any of the questions relating to hotel. Just said I would need to speak to a manager. Missed opportunities to upsell breakfast on check in

    Rooms were comfortable with good facilities

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    you could hear a lot of corridor noise in the night, doors shutting and people trying to get into their rooms which effected sleep quality. the rooms was also very hot!

    really good value, friendly staff, clean rooms and a very comfy bed. Staff were really helpful in getting us some necessities we had forgotten

    Stayed in March 2024

  • Reviewed: 10 April 2024

    8.0
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really all good

    The bed was very comfortable and the fridge a good plus. Free parking was a boon, and the breakfast options looked great although I didn't have time to try it.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly small bedroom

    Room and bed was lovely. Very clean

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Damp smell

    Staff and location

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Lovely location ,friendly staff and nice rooms
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Few issues while we were there , but can be sorted for next guest.

    Great location

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The only issue was a tepid shower in the morning. Not quite cold but ya know when the water is warmer when it's at your feet? Certainly woke me up, not in a great way. It would absolutely not stop us staying here again. Possibly my daughter used up all the hot water, (my energy bills are horrific with a 16 year old shower monster) 🤷 Told we would have a dog welcome pack, which we didn't. No problem, we always have all we need for him. I did question if the fold up bed had been set up for him though, which was a little disconcerting. I mean I love my dog, but I wouldn't want him sleeping on a human bed 😬. I'm assuming there was a miscommunication in our booking/housekeeping staff. My comments are trifling. I am nit picking. We will be back 👍

    Clean. Lovely staff. Thoughtful accommodation. Perfect for dog also being able to let him potter for a pee around car park last thing at night. Husband loved coffee machine 😏. Stayed due to family visit so didn't sample food but family said food is great here although possibly a bit pricey. I don't know - we had Grandma Dinner and her amazing breakfast 😁

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    suited our purpose very well and good value
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Room

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Great place to relax during an event weekend
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Just wasn’t sure how to hand my key back before 8am

    Very comfortable room and nice and close to where I needed to be the next morning

    Stayed in March 2024

Showing 1 – 25

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