Despite being 5-star hotel, the service and amenities provided didn't match that rating and did not meet our expectations of a 5-star hotel.

It's a nice looking hotel. The room was spacious and the bed was comfortable. A lot of greenery and nice surroundings. The breakfast had plenty of options.

Stayed in June 2024

Nothing. The property was excellent in every possible way

Close to Iguazu National park. The staff was extremely friendly. Walid in the reception is very friendly and helpful. Beautiful property with a massive pool. The property is very lush and we loved it.

Stayed in June 2024

Don’t cater to vegetarians and food was bland

Unbelievable facilities and great staff! So close to the airport.

Stayed in May 2024

No complaints.

Great location near the airport and the falls. Friendly staff, wonderful facilities, and clean and spacious rooms.

Stayed in May 2024

Dinner could open a little earlier (I saw families with young children waiting outside each evening) and it was necessary to taxi everywhere due to location, however not really an issue as everything available onsite.

Great pool area, comfortable rooms, excellent dinner and breakfast buffets.

Stayed in April 2024

All was good.

Very good location, close to the airport and Park Nacional Iguazu to take tour of Iguazu Falls. It is a very clean hotel. Love the pool access and the quite environment. Room was very comfortable; good and various breakfast. Free WIFI was available in the room with a good signal.

Stayed in May 2024

The beauty of the place

Stayed in April 2024

Excellent Location, clean facilities, great rooms, food was great

Stayed in April 2024

Shower leaked a bit but not a problem.

Fabulous place to stay. Stayed 5 nights half board and food was fantastic, huge amount of excellent quality food with varied choice. Great pool for cooling off after a hot day at the falls. All staff friendly.

Stayed in April 2024

The AC of the room 612 was dropping a LOT of water

Stayed in February 2024

We liked everything. The bathroom could have been more updated.

The pool and pool bar were great. Gorgeous property.

Stayed in February 2024

Comfortable bed, private, great breakfast and facilities

Stayed in February 2024

Breakfast doesn't include fruit juice / coffee (that are chargeable)

Location, room and main area

Stayed in December 2023

Beautiful property and the best breakfast of any hotel I've ever been to. Landscaping was stunning and the pool was pleasant with great staff.

Stayed in December 2023

Nothing to comment

The hotel was in a good location for visiting all the attractions. It was safe, and the food was good.

Stayed in August 2023

My bathroom had a missimg handle for the cold water selection and the room can sometimes be loud from the pool music or other guests enjoying themselves - even if the windows are closed.

The location was great and the outdoor facilities actually look better in person than the booking images. The food was BY FAR the best hotel food I've had anywhere! So much variety for both morning and evening meals.I am from the Caribbean so I require tasty (not bland) food amd this was.indees tasty! I was never onsite for lunch so I can't comment on lunch options. I also appreciated for the hotel rooms entrancea were more like apartment style rather than the traditional outsode hotel look. The staff were also VERY friendly and jolly! The room was also very big and spacious!

Stayed in November 2023

Food at the restaurant. Should focus on less variety but better quality. Especially at dinner time.

Stayed in September 2023

Pool crowded on weekends

Staff

Stayed in October 2023

jacuzzi tub water smelled. mattress could be more comfortable

breakfast was excellent, clean rooms, nice grounds.

Stayed in August 2023

Nothing

The idea of the hotel is perfect: great combination of comfort and nature. The staff is very friendly and supportive. I would like to stay more here! The hotel can be classified as a place where you would like to return!

Stayed in August 2023

Not a great breakfast. No shuttles to the main points so taxi necessary.

Great location and clean.

Stayed in August 2023

We were unable to connect netflix on the TV they offered a movie “experience” with additional cost

Stayed in July 2023

The only thing i didn't like was that pool's water was cold. I have travelled to other resorts around the world and during the winter, the water of the pool was hot. As a traveller i expected while returning from the falls to be able to swim at the pool. Unfortunately this couldn't happen.

Very beatiful resort near the Iguazu falls. The surroundings were amazing, the location is perfect. A great place for rest and retreat. Rooms had enough space, very comfortable. The breakfast and the dinner were excellent. Great variaty of choises. The staff was very helpful.

Stayed in July 2023

Room and bathroom becoming a little tired. No coffee or tea in room which I would expect although. Kettle!!

Excellent self service restaurant with varied menu and excellent choices- superb breakfast and great staff.

Stayed in June 2023