very noisy room neighbor , drunken, took long time at night to change the room . Overbooking of restaurant , couldn’t eat dinner

dedicated and friendly staff at check in. Delicious breakfast . adult only pool area

Stayed in September 2024

It was a great experience. Unforgettable! The quality, the finishing, the staff... everything was really nice!

Stayed in September 2024

Everyone is very nice always ready to serve you except the reception desk when I checked out at about 11:10 I asked reception desk name Ann about 10% service charge for what kind service. She even did not look what I showed her and said not knowing what agency gave this charged. I understand agency provided room rate but they can decide tax and service rate. Furthermore she didn't listen to me and insisted on not knowing what the service charge for. Finally I had to require to talk to her manager. She didn't answer my request looked not let me to talk her manager. After I insisted she asked me to sit . After 5 minutes later, she came up to me and tell me what was service fee for, but finally I still didn't see her manager.

Facility

Stayed in September 2024

Room keys same as any hotel now. Pool bar menus.

Not stayed here since it became a Mandarin hotel. Can’t fault it to be honest, but it it’s missing something since it changed.

Stayed in September 2024

One of the pool was closed and reception didn’t informed us a the arrival (so we went there for nothing)

Breakfast, Broadway and Lebanese restaurant. The hotel..

Stayed in August 2024

Having to leave in the morning!

Exceptional from start to finish, this was such a relaxing afternoon and evening, just what we needed. Berna on reception was lovely, we were guided to our suite and everything was taken care of. I could sit on the balcony and listen to the ocean for hours! We look forward to returning soon.

Stayed in August 2024

N/A

Amazing hospitality and attentiveness from the staff. Our room was upgraded at check inn however since they needed some additional time sorting it out they offered us a complementary late lunch in one of their restaurants which was lovely.

Stayed in August 2024

Nothing everything was fantastic.

It was amazing our stay, literally is a palace, the room is spacious, we have a beautiful view, the food is delicious, especially the Lebanese restaurant. This was our first time at a Mandarin hotels and we definitely loved the service and attention.

Stayed in July 2024

The distance between reception/parking and the rooms.

The complimentary cake for our anniversary was yummy :)

Stayed in August 2024

The exceptional service

Stayed in August 2024

The only thing I didn’t like is that the air con in the room is not fully controllable. You either have to have it hot or cold can’t control

This Hotel has everything it’s amazing and beautiful camels , lovely pool and beach and some watersports too everything is wonderful special thanks to all the housekeeping especially mNimarinda shardeep and shanto

Stayed in August 2024

Everything, it was our anniversary and the staff made it extra ordinary special

One word for the service, UNMATCHABLE

Stayed in August 2024

There’s nothing to dislike

Everything was outclass mind blowing

Stayed in August 2024

To be more socialized activities

Luxury in every thing

Stayed in August 2024

Wonderful place

Stayed in June 2024

Too big and difficult to get around

The service was amazing

Stayed in July 2024

Nothing except that it’s a bit big it take 15 minutes to reach the room

Nice place

Stayed in July 2024

Amazing service ! Amazing staff

Stayed in June 2024

Everything was amazing!

The Emirates Palace Mandarin Oriental is a stunning luxury hotel and boasts opulent Arabian architecture, lush gardens, and lavish interiors. This property features world-class amenities and renowned for its exceptional service, it offers a truly unforgettable experience! ⭐️⭐️⭐️⭐️⭐️

Stayed in July 2024

Everything at this hotel was exceptional. If you are thinking of staying here, just book your stay! Look no where else because this is the absolute best you’ll get in Abu Dhabi. Everything really does go beyond your expectations. The staff are warm and welcoming and go out of their way to serve you. Complimentary tea and dates upon arrival. You get escorted to your room by the reception staff. We got a beautiful jar of pure honey upon check out too! There is everything in this hotel, you don’t even need to step out. We had buffet at vendome and it was purely divine. We were celebrating our honeymoon and my husbands birthday for which we got complimentary chocolate cake in our room with bouquet of roses, chocolate dipped strawberries and a box of chocolate covered dates. The staff at vendome gave us the most delicious slice of chocolate cake as well for my husbands birthday and the chefs came out to check on us too which was so sweet. There are free camel rides and paddle boarding and kayaking too. This hotel is truly a gem. Can’t wait to go again!!

Stayed in June 2024

The view of our room was not one of the best.

My wife and I loved the hotel room, the services, the staff and its amenities, which are all amazing. The camel riding inside the hotel was a fantastic surprise.

Stayed in July 2024

The service was the best I have ever seen. Amazing staff. Everyone went above and beyond.

Stayed in July 2024

Nothing

It is a unique place

Stayed in July 2024

Price of everything was too high compared to the services provided.

Everything was perfect, the beds could've been more comfortable though!

Stayed in April 2024