2815 Jorie Boulevard, Oak Brook, IL 60523, United States
#5 of 8 hotels in Oak Brook
Guests' ChoiceBased on 395 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.0
Facilities
8.7
Staff
8.8
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 20 June 2024
Suman
SwitzerlandNo complaining. All good.
The best part of the hotel was staff. Mr. Rahul at the reception was helpful and friendly. Very competent and cordial. He tried to help with all his heart. Especially with buying a train ticket to Springfield. The gentleman of the shuttle bus was very nice and informative.
Stayed in June 2024
Reviewed: 20 June 2024
Susan
United StatesConvenient. Reasonable price.
Stayed in June 2024
Reviewed: 20 June 2024
Jason
United StatesGym equipment was all old and rusty. There were 4 parking spots attached he’d to the hotel. Main parking was in a lot a ways down from the hotel in a large lot.
Room was clean. Gym had a lot of equipment. The grounds were beautiful.
Stayed in May 2024
Reviewed: 9 June 2024
Emily
United StatesThe only negative thing I have to comment on was the pool was hard to find at the location.
*Beds were extremely comfortable *Hotel was very clean *Breakfast was amazing *Esthetic of hotel interior was astounding *Beautiful grounds keeping *Pool was huge & hot tub was a good size
Stayed in May 2024
Reviewed: 29 May 2024
Sanchez
United StatesThey didn't have our room ready on time so we had to wait 30 minutes to get in, but we still had to give the room on the time they told us to return the room keys, at 12:00pm on the next day.
La piscina y desayuno incluido, los puntos que nos dieron.
Stayed in May 2024
Reviewed: 6 May 2024
Kristen
United StatesMy pillows smelled funny
Staff was incredible
Stayed in May 2024
Reviewed: 8 April 2024
Cynthia
United StatesTook water 5 minutes running to get hot every time you turned it on
Pool area location cleanliness
Stayed in April 2024
Reviewed: 29 February 2024
Janet
United StatesParking was a hassle
The amenities & friendly staff
Stayed in February 2024
Reviewed: 17 February 2024
Mike
United StatesNothing!
Everything about the property is wonderful. Excellent location tucked away from the hustle and bustle of the city. Food at on site restaurants was delicious as well. Staff was upmost professional and very kind.
Stayed in January 2024
Reviewed: 27 January 2024
Dan
United StatesParking lot was far from entrance
The pool was great.
Stayed in December 2023
Reviewed: 27 January 2024
Larry
United StatesHad to park offsite and then walk to hotel …
Nice view of water behind hotel. Large lobby with relaxing area
Stayed in January 2024
Reviewed: 29 October 2023
Priscila
PhilippinesNothing at all
The ambiance and peacefulness
Stayed in October 2023
Reviewed: 3 September 2023
Julie
United KingdomDidn’t feel overly friendly.
Pool
Stayed in September 2023
Reviewed: 25 August 2023
Aashish
United KingdomWhen booking with breakfast option Via booking.con, voucher for American breakfast is given and does not include other breakfast items. This is not mentioned in the booking.com app. It would be good to have a standardised voucher for bookings booked with breakfast.
Facilities, grounds, parking, pool and gym, amazing staff
Stayed in August 2023
Reviewed: 8 August 2023
Steven
United StatesThe mattress did not offer any support, it was like sleeping on a pile of clothes!! Had a sore back!!
The room I had filtered out chlorine in the shower!!! It was great!!
Stayed in August 2023
Reviewed: 31 July 2023
Ushwin
United KingdomThe staff did everything they could to make our stay comfortable
Stayed in July 2023
Reviewed: 13 July 2023
Accacia
United StatesThe walk from the parking lot to the entrance is far and kinda got lost inside the hotel. lol
Super clean staff was nice & very helpful. The hotel lights at night are amazing and so pretty sitting by the pond and watching the ducks. They having a great walkway for a night stroll.
Stayed in July 2023
Reviewed: 6 July 2023
Jamyiah
United StatesReally dark at night , hard to find things
Great for mini vacation
Stayed in July 2023
Reviewed: 28 June 2023
Alicia
United StatesThe parking is extremely too far. The floors had hair on them in the bathroom, which is very nasty to me once you get out of a clean shower.
The hotel was very nice and clean. I didn't eat at the restaurants, however, the SPA and exercise room were very nice. Carlton, and Ulani were very helpful and attentive. Carlton took the time to make sure my first time there was very welcoming and comfortable. He helped with any and every concern or question I had. Ulani has a smile that brightens up your day, and she is very patient and attentive. They both deserve raises.
Stayed in June 2023
Reviewed: 25 June 2023
Sury
United StatesThe property was surrounded by plenty of trees.
Stayed in June 2023
Reviewed: 23 June 2023
Jerome
United Statesthe walk to the hotel
your 10 min at most from the mail the pool is not cold and it's like you in a forest.
Stayed in June 2023
Reviewed: 19 June 2023
Seshadri
United StatesWe requested adjoining rooms. The hotel was not able to accommodate this request.
Great location. Excellent facilities. Friendly & helpful staff.
Stayed in June 2023
Reviewed: 30 May 2023
Megan
United Statesthe pillows hurt my neck
mostly everything
Stayed in May 2023
Reviewed: 30 May 2023
Jessica
United StatesThe pool was challenging to get to with a wheelchair.
The walking trails and the beautiful property. It was so convenient to Chicago but felt like a relaxing getaway. The pool was great and not too cold. The staff were friendly and very nice.
Stayed in May 2023
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