• Apartments
  • Kitchen
  • Mountain view
  • Garden
  • Pets allowed
  • Free WiFi
  • Terrace
  • Balcony
  • Bath
  • Sauna

Experience world-class service at Chalet Altesse - Premium Apartments

This 5-star chalet in Zermatt, close to the Klein Matterhorn Cable Car, offers stylish apartments with a unique ski-in and ski-out location, as well as free WiFi access. Each of Chalet Altesse’s apartments has a balcony or terrace and offers panoramic Matterhorn views. They are all accessible by lift. Bed linen is provided, and towels are changed once a week. Built from natural stone and wood in modern Alpine style, the Chalet Altesse features top-quality contemporary furnishings and spa facilities, including a Finnish sauna and a steam bath. Several services can be organised at an additional cost, including meal deliveries from a restaurant, groceries, laundry, and extra cleaning. On request, fresh bread can be organised every morning at a surcharge. The bus stop, a grocery store, and a playground are only a short walk away from Chalet Altesse.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zermatt, this property has an excellent location score of 9.6

Ski-to-door


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Bedroom 3:
2 single beds
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Bedroom 3:
2 single beds
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Bedroom 3:
2 single beds
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Bedroom 3:
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.7
Cleanliness
9.7
Comfort
9.7
Value for money
9.0
Location
9.6
Free WiFi
10
High score for Zermatt
Select topics to read reviews:

See what guests loved the most:

  • Ng
    Malaysia Malaysia
    Thank you for being such an exceptional host! Our stay at your hotel was simply delightful. From the comfortable rooms to the outstanding service, we couldn't have asked for more. We look forward to returning in the future. Highly recommended!...
  • Peir-ing
    Taiwan Taiwan
    The apartment is well equipped, and the manager provides lots of useful information.
  • Ben
    United Kingdom United Kingdom
    Beautiful modern, functional, well maintained & stylish apt, & super clean, with perhaps the best view in Zermatt.

Managed by Chalet Altesse

Company review score: 9.8Based on 27 reviews from 1 property
1 managed property

Company information

I grew up in the hospitality industry thanks to my parents who run the successful restaurant Zum See in Zermatt. Our aim is always to make our guests feel welcomed and give our most to make their stay unique and memorable. Hopefully we get a chance to welcome you soon and treat you with a special holiday time away from home.

Property information

Our family run Chalet in Zermatt will conquer your hearts. Once our guest, always our guests. The unique connection of our business with our restaurant Zum See gives our Chalet a quality label - who loves Zum See will love our Chalet Altesse. WHEN YOU ARE BOOKING THE FOUR GUEST RATE, THEN YOU WILL BE ABLE TO USE ONLY TWO BEDROOMS OUT OF THE THREE. OTHERWISE, YOU WILL HAVE TO CHOOSE THE 6 GUEST RATE, IN ORDER TO USE ALL ROOMS.

Neighbourhood information

The neighborhood where the Chalet is located is a cute residential area of Zermatt called Winkelmatten. Very well connected to the ski lifts, charming tiny center with old hamlets, a white little chapel and playground give the neighborhood a special touch. I grew up in Winkelmatten and believe it is the best place to stay in Zermatt, away from the crowds of tourists but close enough to all amenities of Zermatt.

Languages spoken

German,English,Spanish,French,Italian

Property surroundings

Facilities of Chalet Altesse - Premium Apartments
Great facilities! Review score, 9.7

Most popular facilities
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Airport shuttle
  • Facilities for disabled guests
Parking
No parking available.
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Children's high chair
  • Dining table
  • Coffee machine
  • Cleaning products
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Living Area
  • Dining area
  • Sofa
  • Fireplace
  • Seating Area
  • Desk
Media & Technology
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Hardwood or parquet floors
  • Private entrance
  • Ironing facilities
Pets
Pets are allowed on request. Charges may be applicable.
Outdoors
  • Outdoor furniture
  • Balcony
  • Terrace
  • Garden
Wellness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
  • Sauna
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Grocery deliveries
    Additional charge
  • Tea/Coffee maker
Activities
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Ski-to-door access
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
  • Bowling
    Additional chargeOff-site
  • Cycling
  • Hiking
  • Skiing
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Outdoor & View
  • Mountain view
  • View
Transport
  • Bicycle rental
    Additional charge
  • Shuttle service
    Additional charge
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
Entertainment and family services
  • Board games/puzzles
  • Children's playground
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Miscellaneous
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Chalet Altesse - Premium Apartments takes special requests - add in the next step!

Check-in

From 16:00 to 21:00

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 05:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
CHF 50 per child, per night
Cot upon request
Free
2 - 5 years
Extra bed upon request
CHF 50 per child, per night
Adult (18+ years)
Extra bed upon request
CHF 100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.


Smoking

Smoking is not allowed.

Pets

Pets are allowed on request. Charges may be applicable.

The fine print
Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please inform Chalet Altesse - Premium Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Chalet Altesse - Premium Apartments

  • Yes, Chalet Altesse - Premium Apartments is popular with guests booking family stays.

  • Chalet Altesse - Premium Apartments is 0.8 miles from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Chalet Altesse - Premium Apartments offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Skiing
    • Bowling
    • Tennis court
    • Golf course (within 3 km)
    • Spa facilities
    • Bicycle rental
    • Spa lounge/relaxation area
    • Bike tours
    • Steam room
    • Walking tours

  • The prices at Chalet Altesse - Premium Apartments may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Chalet Altesse - Premium Apartments is from 16:00, and check-out is until 10:00.

  • Chalet Altesse - Premium Apartments has the following number of bedrooms:

    • 3 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Chalet Altesse - Premium Apartments on this page.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Chalet Altesse - Premium Apartments on this page.

  • Chalet Altesse - Premium Apartments can accommodate the following group size:

    • 6 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.