Located opposite Chester Station, The Queen at Chester, BW Premier Collection first opened in 1860, and offers grand Victorian-style rooms and free WiFi. The city centre is within walking distance.
In the historic city centre, Crowne Plaza Chester, an IHG Hotel boasts an indoor heated pool, hot tub and a gym. On-site private parking is available for an additional fee.
Stuart
United Kingdom
Great clean and safe hotel in the centre of Chester so was easy to access all places. Staff were all friendly and polite. Room was always cleaned to a good high standard.
Within the grounds of Chester Racecourse, this Holiday Inn Express offers free high-speed Wi-Fi, a 24-hour front desk and impressive views. Chester’s historic centre is just a 5-minute walk away.
Katy
United Kingdom
It was ideal location and clean with friendly staff!
This award-winning 5-star hotel boasts individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room.
Zhanna
United Kingdom
Very good central location. Spacious rooms that are overall clean and comfortable.
Doubletree by Hilton Chester is set in an 18th-century manor house with 12 acres of landscaped gardens. The hotel is just outside Chester, a 2-minute drive from the M53 motorway.
Sean
United Kingdom
At check-in I was too early (2pm) and my room not ready. I asked if a taxi to the centre of town could later be ordered for me. I was told they would do this and the cost would be £5 - £6.
Later an asked a different receptionist if she could order me a taxi; she said “no, because it was a race day and they didn’t order taxis for guests on race days.”! She offered no apology and appeared as if she could not be bothered. She gave me a number to call, which I did while stood in front of her and the taxi came in 5 minutes; it cost £9. Was she just too lazy or was this company policy not to help guests?
When later I checked in I was given a key card which did not work. Long walk back to reception and given, with no apology, another card - this also did not work, so back to reception. No apology. The third card worked.
I had made two simple special room requests when booking and this was acknowledged by an email from the hotel. Both requests were then totally ignored by hotel staff and when queried at reception again no apology given and a ‘take it or leave it, we are full', attitude.
The whole atmosphere of the reception staff at this hotel appeared to be one of begrudgingly having to serve guests.
Fair to say my; room was much as expected. Lunch at the restaurant was good and service likewise.
Breakfast was poor. Scrambled eggs at 7am on Sunday had clearly been prepared long before and had dried out. Mushrooms were literally black and dried out.
That’s what I received in return for £200 for one night at the Double Tree in Chester. Never again can I trust this hotel chain.
Recently my wife and I stayed at the Holiday Inn Express in Glasgow where the reception staff were all excellent and the breakfast we gave 10/10. Hilton could and should learn from them.
This independent family-owned hotel provides a peaceful location just outside Chester's historic centre, yet only a 10-minute walk away from the city centre’s amenities and attractions.
kevin
United Kingdom
Short taxi to racecourse and train station.
Excellent evening meal.
Good selection of beer.
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