The Chester Grosvenor
Eastgate Street, Eastgate, Chester, CH1 1LT, United Kingdom – Excellent location - show map – Railway access
The Chester Grosvenor
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
- Luggage storage
- Heating
Get the celebrity treatment with world-class service at The Chester Grosvenor
This award-winning 5-star hotel boasts individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual colour scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include Sky channels, a DVD player, and free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees amongst Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the centre of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Centre. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Parking on site
- Spa and wellness centre
- Free WiFi
- 2 restaurants
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- 24-hour front desk
- Bar
Sustainability certification
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Guests who stayed here loved
Lynne
United Kingdom“It’s a beautiful hotel and the staff are friendly and helpful.”
Jenny United Kingdom“Excellent location, very friendly staff. The room was beautiful, great facilities and varied mini bar items. Continental breakfast was lovely, lots of choice. Turn down service was ofdered too which was a nice touch.”
Stephen United Kingdom“room was excellent quiet and very comfortable, continental breakfast good but busy even at 10am. location is superb for city centre bars and nightlife”- Eileen United Kingdom“The location of The iconic Grosvenor hotel is fantastic. All the staff were extremely friendly and helpful. Loved our room and the bathroom plus the bed was extra large. The continental breakfast was the best we have eaten and extremely plentiful.”
Karen United Kingdom“From start to finish we had a wonderful time. The hotel was amazing,, the staff were very attentive. All those little touches that would expect from this grand hotel. Its location is perfect and parking so convenient.”
Paula United Kingdom“Beautiful hotel in the perfect location .staff so helpful and friendly”- Maria United Kingdom“Excellent continental breakfast was included. There was a choice to have full English breakfast for £12.50 which I did have and it was excellent. I also had a light lunch which was just what I wanted, Delicious!”
Elaine United Kingdom“The hotel was in a perfect location,the staff were most professional and attentive,the rooms were comfortable.”
Helen United Kingdom“Beautiful rooms, excellent amenities. Great staff.”- Sharon United Kingdom“Overall, the Chester Grosvenor met my expectations; friendly staff, superb food, good sized rooms and spa facilties too. It's central location makes it easy to explore Chester's famous Rows and roman ruins, on foot. It also has car parking...”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Where is parking?
Please see below some directions that may help to access the front of the hotel if you have pre-booked valet parking; Follow signs for Eastgate and Fo..Answered on 17 October 2019Do you have parking atThe hotel
The Chester Grosvenor Shopping centre multi storey carpark is adjacent to the hotel. The hotel can be accessed directly from the 2nd floor of the car ..Answered on 2 August 2019Hi I am booking this executive room for my parents and they require a shower is this possible thank you .. Mo Walker
Good Evening, Thank you for getting in touch. A majority of our rooms have a bath with an overhead shower, however, we do have a select number of cla..Answered on 2 December 2019Hi do you have any rooms where we can bring 2 small very well behaved dogs? Thank you x
Good Morning. Unfortunately we do not accept dogs within the hotel apart from service dogs. Thank you.Answered on 18 December 2020Does this price include a full english breakfast?
All our room rates are inclusive of Continental Breakfast, Full English Breakfast is available at a supplement of £9.50 per person. Kind regards, ReceptionAnswered on 16 April 2021Hi. What is the ‘very good breakfast’? Continental or cooked buffet? Thanks.
Good morning, The breakfast included in the rate is a continental breakfast. Guests can upgrade to a full English Breakfast on arrivalAnswered on 24 November 2020- Still looking?
Hotel surroundings
Restaurants2 restaurants on site
- Arkle
- CuisineBritish
- Open forDinner
- Dietary optionsVegetarian • Vegan • Gluten-free
- La Brasserie
- Open forBreakfast • Lunch • Dinner
Facilities of The Chester GrosvenorGreat facilities! Review score, 8.8
- Parking on site
- Spa and wellness centre
- Free WiFi
- 2 restaurants
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- 24-hour front desk
- Bar
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
- Linen
- Wardrobe or closet
- Clothes rack
- Seating Area
- Desk
- Cable channels
- Telephone
- TV
- Coffee house on site
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Invoice provided
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Trouser press
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopying
- Meeting/banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Tile/marble floor
- Heating
- Packed lunches
- Carpeted
- Lift
- Ironing facilities
- Facilities for disabled guests
- Pants press
- Non-smoking rooms
- Iron
- Room service
- Upper floors accessible by elevator
- Full body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- English
- Spanish
- French
- Italian
- Polish
House rulesThe Chester Grosvenor takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 11 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine printNeed-to-know information for guests at this property
Arkle is open Wednesday to Saturday inclusive.
Please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus GBP 200 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorised.
Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.
Please note that payment must be from the original card used to make the booking.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
FAQs about The Chester Grosvenor
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The prices at The Chester Grosvenor may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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The Chester Grosvenor offers the following activities / services (charges may apply):
- Spa and wellness centre
- Massage
- Foot massage
- Back massage
- Hand massage
- Neck massage
- Head massage
- Full body massage
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The Chester Grosvenor has 2 restaurants:
- Arkle
- La Brasserie
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The Chester Grosvenor is 200 yards from the centre of Chester. All distances are measured in straight lines. Actual travel distances may vary.
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Room options at The Chester Grosvenor include:
- Double
- Suite
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Check-in at The Chester Grosvenor is from 15:00, and check-out is until 11:00.
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Guests staying at The Chester Grosvenor can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Continental
- Vegetarian
- Vegan
- Gluten-free
- Breakfast to go
