Awesome new vessel, comfortable rooms, tasty plentiful food, & the the best staff in the business. you can’t go wrong with Hermes Cruises

Stayed in December 2023

Amazing cruise trip with hermes cruise, we were so lucky to have our room upgraded, thank you so much for making every single moment memorable for us. We will definitely recommend anyone to take this cruise if you are looking for a romantic getaway with your love one

Stayed in November 2023

The boat and staff was realy service orientates, the general manager Tommy he knows exactly what "service" means,realy helpfull .I would recommend this cruise.

Stayed in December 2023

Special shout out to Tommy, the cruise manager that made the entire a wonderful experience

Stayed in December 2023

It was nice and clean

Stayed in December 2023

There is barely any time to just sit on your balcony and enjoy the view while the sun is still out. But that is true for all cruises, not just this one. Staff is very nice and courteous but sometimes we get the feeling everything revolves around getting a good review. Don’t get me wrong: it is a great cruise but they could afford to be more relaxed.

The activities off-boat are much more interesting than most cruises I researched, which seemed to consist mainly of kayaking and not much else. We went to Ti Top Island and Sung Cave (which you can visit on foot). This alongside the fact that it was a new ship were the reasons we chose Hermes Cruises.

Stayed in November 2023

This was a well run cruise. The crew did everything they could to give a high end experience. If you have the time/money I would stay the extra day. If you stay for one night you barely get to the boat and it is time to go.

Stayed in November 2023

All crew are amazing, service and supportive. Food is amazing, special the second day. I strong recommend 2 nights and 3 days because the day 2 the tour is fantastic with beautiful landscaping and canoeing.

Stayed in November 2023

The staff were amazing, particularly the manager, Tommy. My mom forgot her passport and cash on the ship and the staff found it and Tommy arranged for it to be delivered in Hanoi to her. She was elated.

Stayed in November 2023

They wanted to move us, half a day before boarding, to another boat, with a made up reason (defect in toilets, which was not the case as we could see). This left a bit of a sour impression, the Hermes cruise itself was fantastic.

Beautiful room, with a perfect view.

Stayed in November 2023

The food was great and enough variety . Tommy, the cruise manager gave exceptional service and made sure that our trip was enjoyable.

Stayed in November 2023

MR Tommy is the best manager. Good facilities

Stayed in November 2023

N/A

Accomodation was comfortable. Tommy’s team were all great hosts and made us feel like at home. The ship is above-average when you see the rest around the bay. Good price-quality.

Stayed in November 2023

I would have like to have coffee and water complimentary when paying this much money.

The boat was beautiful and clean. The staff very friendly and helpful with a good English for all the explanation of sites.

Stayed in November 2023

The first lunch had limited options for a vegetarian but everything was still tasty.

The room was very clean and all the facilities were generally very good. We also appreciated the professional and attentive staff and were very pleasantly surprised by the upgrade to the royal suite. Special mention for the little note and flower left on the door before turn down.

Stayed in November 2023

1. More vegan and vegetarian options can be made available based on food preference. Though the staff tried to do their best. 2. Due to the overrun of the tourists, the activities especially going to explore the caves seems too regimental.

The cruise ship was elegantly done up and the rooms were comfortable. Every room had its own balcony. The manager Tommy was efficient and took good care of all guests. The staff tried their best to strike conversation with the guests and make them feel at home.Big cheer to the entire crew.

Stayed in November 2023

Our bathroom had a leaky tub and shower head that didn’t work properly. Maybe it was just our room. For how much it costs it would be nice if drinks would be included with board.

Great staff and service! Food was delicious.

Stayed in November 2023

It was very luxurious and very clean. Tommy and his staff were all extremely professional and attentive. They are all a credit to Hermes Cruises and made our stay the best it could be!

Stayed in October 2023

The crew was very friendly and welcoming, especially Tony the crew manager. Food was amazing and the activities were enjoyable. Overall, I had an amazing 2 days, definitely recommended!

Stayed in October 2023

NA

The cruise is super clean and nice. The staffs are very friendly.

Stayed in October 2023

Though they do try for veg food, they can have more options given the number of Indian travelers on board

It’s was extremely comfortable, the staff Tommy and his crew take extremely good care of you. They go out of their way to arrange veg food , special shout out to Peter

Stayed in October 2023

The staff are very kind. The scenery is gorgeous. The activity is wonderful.

Stayed in October 2023

Everything was perfect!

Our experience at the Hermes Cruise was nothing short of exceptional. The team were absolutely incredible who were lead by Tommy. Our tour guide Lam was full of energy and kept us consistently laughing. Peter the restaurant manager was so accommodating and provided sublime food that wasn’t just delicious to eat but was also picture perfect. We couldn’t fault them on any occasion. The whole experience was once in a lifetime and cannot wait to be able to come again! Thank you to our wonderful hostesses Thanh, Thu and Nhung. Overall everyone was a delight.

Stayed in October 2023

Nothing major. We were very happy with everything!

My family and I enjoyed our short stay! We were able to relax on the cruise and enjoy all of the shore activities. The food was excellent, the chef is dedicated and all the staff are wonderful! It is the staff that make the cruise memorable and enjoyable especially Mr. Lam our tour guide, the cruise manager Mr. Tommy, and Mr. Jack at the cruise restaurant. My family is very happy!

Stayed in October 2023