Ho Chi Minh City, Vietnam
Positive section of review
Location: amazing, we walked everywhere, it felt very safe, there are plenty of coffee and lunch options around. Room: Comfortable and clean. Mattress and pillows were great. No noise from surrounding rooms or elevator (it could be we were lucky) Breakfast: Good options, mix of Asian and Western food. Coffee was good. We enjoyed the egg station as well as the Dim Sum. Tea time: Absolutely amazing, we loved the waffles with jam and whipped cream, good tea selection, nice cakes and small Asian bites. We ended up going everyday. Pool: Very lovely and green, a bit covered, which means we were enjoying the pool and view even with rain. Staff: so sweet and accommodating. We interacted with TRAN and she made sure our stay was top notch, we are very grateful to her and her team. The Hotel is lucky to have her. The Doormen were very friendly and helpful in giving local food recommendations.
Negative section of review
Only a minor thing, there was less cold water, yes that's right, abundance of steaming hot water, but less cold water to refresh after walking. And the tap in the sink was a bit noisy when used, but overall very minor minor things. Without a doubt, I would chose this hotel when in HCMC again.
Ninh Binh, Vietnam
Positive section of review
Everything is great and Dan was really accommodating. The room was spacious and homy with a big TV. It is also very close to restaurant and spa. Breakfast was lovely as well. Would love to come back agin in the future!
Negative section of review
Hot water wasn't hot enough during winter time, but that is very common during winter in Vietnam. The bathtub also leaks and will never be filled. Might be some issue with the drain stoppers.
Hanoi, Vietnam
Positive section of review
The staff is friendly and helpful, to book tours you can do everything with them and for a decent price. Breakfast included. Very good location.
Hanoi, Vietnam
Positive section of review
The location is great. Considering that is in tOld Town its not noisy and the amount of cafes and restaurants around is amazing
Hanoi, Vietnam
Positive section of review
Bonie and Tracy who provide wonderful and thoughtful service. Worth to come back again.
Negative section of review
None
Ho Chi Minh City, Vietnam
Positive section of review
Clean and efficient. Staff was friendly and went out of their way to help.
Mai Chau, Vietnam
Positive section of review
Breathtaking surroundings, helpful unobtrusive staff, good food, peaceful
Hanoi, Vietnam
Positive section of review
Great location and staff very friendly . Would recommend staying here 👍
Ho Chi Minh City, Vietnam
Positive section of review
Layout and style very good and we will definietly return
Da Nang, Vietnam
Positive section of review
Breakfast was great, my kids enjoyed it
Negative section of review
Would have been good for even more variety and some asian variety for breakfast - not just korean/ japanese