8A Ly Thai To, Hoan Kiem, Hoan Kiem, 10000 Hanoi, Vietnam
#359 of 933 hotels in Hanoi
Guests' ChoiceBased on 233 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
9.5
Facilities
8.3
Staff
9.3
Value for money
8.9
Free WiFi
9.0
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End of dialog contentReviewed: 8 August 2023
Pillai
Sri LankaExpect more western food provided for breakfast
breakfast was standard Chinese Selection was the most. Very small dining area.
Stayed in August 2023
Reviewed: 2 August 2023
Qingming
ChinaNone
It is a good place. The staff were very friendly and helpful. We arrived very late (3 am) and the staff were waiting for us. We really appreciate their help and suggestions.
Stayed in August 2023
Reviewed: 24 July 2023
Asadul
BangladeshThe services were good. Staff was very helpful. Breakfast was good.
Stayed in July 2023
Reviewed: 21 July 2023
Shareen
IndiaCheck in was smooth. Staffs were helpful and courteous. I would like to mention Ms. Mai. She was exceptional and very helpful. Love to stay again.
Stayed in July 2023
Reviewed: 21 July 2023
Shareen
IndiaCheck in was smooth. Excellent staff. Very helpful. I would like to mention Ms. Mai for her excellent service. She was amazing. Would love to stay again.
Stayed in July 2023
Reviewed: 19 July 2023
Siarhei
BelarusNeed more towels) 1 towel for 1 person is not enough.
Stayed in July 2023
Reviewed: 9 July 2023
Trang
VietnamVery near Hoan Kiem lake, just 3 minutes walking from the hotel. The price is reasonable, the staff is very nice. Highly recomended. I'll stay here next time when I travel to Ha Noi.
Stayed in July 2023
Reviewed: 28 June 2023
Lasse
DenmarkThe beds are too hard.
The hotel gives you great value for money. It is ideally located, is clean, and the staff is helpful. We had an issue with a faucet and they fixed it immediately. The restaurant serves acceptable breakfast, but there are plenty of other breakfast places around.
Stayed in June 2023
Reviewed: 20 June 2023
Grafre
New ZealandThe toilet didn't work properly but not to much of a problem
The staff were very friendly and helpful.
Stayed in May 2023
Reviewed: 19 June 2023
Edeline
Singaporethe lift is so tiny and our room was in between the landing either floors haha.
the room was quiet and can sleep well. it is spacious also.
Stayed in May 2023
Reviewed: 14 June 2023
Ashleigh
AustraliaLoved everything about this stay! The staff were extremely accomodating, friendly and welcoming. The breakfast was great with a really good selection (and fresh pho and eggs on request) and the room was very spacious and comfortable. Great location near the lake and Old Quarter.
Stayed in June 2023
Reviewed: 31 May 2023
Tan
Vietnamnothing I can think of
convenient and easy to access anywhere. Ms. Mai, the receptionist is extremely helpful and friendly. room is comfy and clean.
Stayed in May 2023
Reviewed: 28 May 2023
Lynley
New ZealandLocation was fantastic. Staff were friendly and helpful. Rooms were large . A good priced hotel.
Stayed in April 2023
Reviewed: 23 May 2023
Chamrieng
ThailandSmall restaurant is not enough for big group but it was ok.
Good location, hotel arranged all rooms access by elevator as I requested , rooms are clean, large and comfortable.
Stayed in May 2023
Reviewed: 23 May 2023
Chamrieng
ThailandSmall restaurant
Good location, clean and large room
Stayed in May 2023
Reviewed: 15 May 2023
Antonio
United KingdomIt’s a bit old the room itself. Maybe a few more dark colors to make it look modern would be nice. Shower was a bit weird as water leaked out on the sides but not a big deal. Otherwise everything was good.
The staff was very friendly! Mai was an excellent host. Loved the place even though it wasn’t super modern. Breakfast was decent. Location was prime. We were literally close to many things happening on Sunday, so we just went out and enjoyed all the outdoor activities and restaurants
Stayed in May 2023
Reviewed: 14 May 2023
Michael
AustraliaGreat location and helpful staff. Really enjoyed the street from room with balcony.
Stayed in May 2023
Reviewed: 13 May 2023
Lajos
HungaryI found some minor incovenience, mostly visual. Flowerpots on corridors without flowers. Some moving tiles on stairs. Some water leaking in the showe cabin.
Stayed 1 night, first day in Vietnam,before joining a tourist group. It was perfect for fist day in Hanoi. Excellent location, english speasking stuff, good breakfast, bankcard payment posibility. They have elavator.Excellent price on value ratio. They also offer laundry service, airport transfer. I used airport transfer on a fair price.
Stayed in April 2023
Reviewed: 8 May 2023
Hien
Vietnamlocation very good, staff very friendly
Stayed in May 2023
Reviewed: 6 May 2023
Lynley
New ZealandGreat location. Helpful friendly staff. Good breakfast. Reccomended
Stayed in April 2023
Reviewed: 23 April 2023
Innokenty24
RussiaNoise, and not clean
Good staff
Stayed in February 2023
Reviewed: 12 April 2023
Kaundal
IndiaLobby is very big and they allow us to keep our luggage after checking out as our flight was in late night.
I like the hospitality given to me which was excellent. Further the breakfast they provided is very nice and tasty.Room is well decorated specialy I like the furniture the beds I like most.
Stayed in April 2023
Reviewed: 8 April 2023
Samcx
Switzerland- no hot water but for just a night it was fine - if you have mobility issues, keep in mind that there is ~10 steps to reach the lift and another ~15 steps to reach each rooms
Very good value for money
Stayed in April 2023
Reviewed: 7 April 2023
Stewart
United KingdomNothing I didn’t like.
The breakfast was great and the lady making it was lovely. Very good central location. They also upgraded me which was kind of them.
Stayed in April 2023
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