The girl was so kind and the place was really good!

Stayed in June 2024

Nothing much to complain about. Two details one might want to be aware of in advance: -Room nr 206 had no sunlight due to the fact that the window was blocked so it couldn’t actually be opened, which is always a bit of a shame. -The layout of the building is set up in way that the rooms are all connected the one main staircase and are separated only by a fairly thin glass door. So if you are sensitive to both some occasional sounds from the neighbours on their way down or up the staircase or if you can’t help but need a pitchblack room to sleep in, you’d want to make sure you bring a sleeping mask and earplugs.

I really like the spaciousness of our room. We stayed in a 3 bed room with ensuite bathroom. The bed was comfortable, the bathroom well equipped with towels, shampoo, toilet paper, tooth brushes and even a disposable razor. Breakfast was includes and ordered à la carte, ie there were several options (western style with toast and jam, eggs poached, scrumbled etc) and several drinks (coffee, tea, juice) which I think was amazing considering the very reasonable price per night. Laundry was optional, also tourist agency services were available at the home stay but we used neither. The location in bit of a quiet corner of the buzzing Old Town was great in my opinion. Endless options for restaurants and cafés can be reached within walking distance.

Stayed in June 2024

Nothing

The Hospitality of Perfume and their family. They were extremely kind to us. Hands down, one of the best experience I had.

Stayed in June 2024

nothing at all

i like all stuff comfort..talk to you with smile.every morning you wake up.they brings you good vibes...the most I like is the owner giving me advice of what I been through..she make sure I feel better after..when I come in Hanoi again? I will choose Hanoi family homestay again.. thank you🫶

Stayed in June 2024

Lovely people. The whole family was helpful, especially Perfume. She arranged an airport pick up, the tours to Cat Ba and Ha Giang and additional bus transfers. Breakfast and dinner were great. Really happy we stayed here in Hanoi.

Stayed in May 2024

Excellent location and very friendly hosts. Thank you for hosting us.

Stayed in June 2024

The main drawback was the significant amount of light coming through the door, which had a large window panel. This made the room quite bright, even at night, and affected my sleep. Overall, I enjoyed my stay and appreciated the friendly service and convenient location. With a bit of improvement to the door design, it would be an even better place to stay.

The room was big and the bed was very comfortable, ensuring a good night's sleep. The shower was adequate, though it wasn't quite hot enough for my preferences. The location is excellent, within walking distance to the main spots, making it easy to explore the area. The highlight of my stay was the marvelous staff, who were incredibly helpful and friendly.

Stayed in May 2024

Great owner.

Stayed in May 2024

I had paid for 2 rooms with balcony but one of the rooms we stayed in didn’t have a window :(

Great location by train street, the family who own the homestay are all really lovely. we were on the top floor and a lot of stairs - not an issue for us but just something to bare in mind when booking

Stayed in May 2024

Everything was perfectly clean and comfortable, plus Perfume and her family are extremely welcoming.

Stayed in May 2024

Nothing!

Everything! The host was brilliant, breakfast was great, location was great. Id book again every single time.

Stayed in May 2024

The kindness of the familiy and the room was in very good conditions, with lots of space.

Stayed in May 2024

Great location, close to all interesting activities and great restaurants. Not a single problem communicating with staff. Super friendly and they're able to arrange everything for You like SIM card, money exchange, transport, even solving problems with unpredictable things, many kilometers further. Good advices from staff about experiencing Vietnam's life.

Stayed in April 2024

Our laundry was late by about 45 minutes when we were getting ready to leave Hanoi. Fortunately, we had hired a private car so did miss our ride. It would have been bad if we had bus tickets though.

The bed was very comfortable. There were plenty of tables, chairs, and places to put your things. The patio was nice and had furniture. The host family was very kind and helpful. The breakfast was delicious.

Stayed in May 2024

Nothing

The accommodation was perfect for us. Really comfortable bed, great breakfast, gorgeous family, very reasonable price and fantastic location. My partner was feeling unwell and our host Perfume went to the pharmacy and got medication for him. Amazing woman.

Stayed in April 2024

There was nothing that I disliked.

It's an amazing place, ideally situated in the famous Old Quarter, next to the train street. Perfume is a wonderful host, welcoming and helping all her guests with a smile. Staying there felt like home away from home. I would highly recommend it and would like to stay there in my future Vietnam visit.

Stayed in April 2024

Nothing.

The owner was all the time around and helped us with everything. We got a lot of tips on where to go and what to see. She helped us plan our trip and organized a bus with pickup from the hotel. Breakfast was very delicious and even as we asked with a huge jetlag at 11.30 am it was no issue. Great first stop in Vietnam. 100% recommendation from us.

Stayed in April 2024

I didn't like having to leave 😁

I have never in all of my travels felt so welcome, We were embraced in to the family like one of their own. Perfume you are the most amazing hostess with boundless enthusiasm and energy that makes you so special you are one of a kind. ⚡👌🙏

Stayed in April 2024

None. All is good

Unbeatable location and value for money. Hanoi Family Homestay is indeed home in Hanoi for us, we are welcomed like family, and Perfume did everything with great efficiency, from booking our tours, airport pickup, meals, taxi, shopping. Her attention to details is exceptional. She's a gem and a dear friend. Thanks Perfume for a truly memorable stay in Hanoi. Special thanks the early check-in.

Stayed in March 2024

Nothing to say as everything is fine

Excellent location and delicious breakfast. Must say thanks to Perfume who always keeps smiling and ready to help. Would like to visit again during next trip to Vietnam..

Stayed in March 2024

Nothing

We arrived very early and were still allowed to check in. Breakfast was good, Perfume also gave us a complimentary home cooked meal with her family and friends which was a nice touch. She also allowed us to leave our suitcases at the property on the day we left. She works incredibly hard to make your stay the best it can possibly be. She will book you trips, offers SIM cards and travel money and has a cute dog. The location is also perfect in the old town just a hundred metres from train street. The reviews are correct this is a gem in the centre of the chaos of Hanoi.

Stayed in March 2024

Nothing. It was absolutely perfect for me.

The building is decorated in a really cute way and the host Ms Perfume is a very accommodating host. The way she interacts and offers tips and recommendations for trips around the area is the best and second to none!

Stayed in March 2024

An awesome and authentic Vietnamese home stay experience. So grateful to have met Nguyen. She is so special and made our time in Hanoi so much better.

Stayed in March 2024

Nothing, everything was perfect for me

Breakfast lunch and dinner were delicious. Amazing host Perfume !! Can’t help you enough. Feels like a home away from home

Stayed in January 2024