Tuan Chau harbor, Halong No 20B, Ha Long, Vietnam
#12 of 294 hotels in Ha Long
Guests' ChoiceBased on 204 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.5
Staff
9.8
Value for money
8.9
Free WiFi
5.3
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End of dialog contentReviewed: 2 January 2025
Jojo
United KingdomThe food is a little disappointing in comparison to everything else - it's not bad its just ok - breakfast is good and some of the evening dishes were really tasty but on the whole it's just ok and never hot But then it is a tiny kitchen feeding a large number of people
This was an exceptional trip With so many to choose from you can get overwhelmed but you will not be disappointed with this The price point is a little more but you get what you pay for - the service is exceptional, room spacious and comfortable, pool and slide are great fun Jin, Alex and Tom were stand out members of the team and made our trip great fun From the moment to start it's so much nicer than the other over crowded check in - it's tranquil and serene I loved the movie on the deck in the evening - although hearing the karaoke singing from the other ships was often off putting 🤣 The cocktails and wine choices are great and delicious I would definitely do the two night as its a real break and relaxing
Stayed in December 2024
Reviewed: 30 December 2024
Naddaram
ThailandThe water in the pool was cold
Room size with Balcony, Staff, Food, Service Everything was perfect
Stayed in December 2024
Reviewed: 26 December 2024
Naomi
AustraliaBath didn’t work, plug broken
We were upgraded to a bigger room , food was amazing
Stayed in November 2024
Reviewed: 18 December 2024
Hs12345
United Arab EmiratesI wish the pool was temperature controlled. it was really cold.
the food and service was very good, staff was friendly. a good upscale holiday.
Stayed in December 2024
Reviewed: 28 November 2024
Jireh
United StatesAmazing cruise with wonderful activities and incredible views. All the staff was great, especially Jin who did the tea tasting ceremony and even helped us learn some Vietnamese phrases!
Stayed in November 2024
Reviewed: 24 November 2024
Hattie
United KingdomAmazing !!!
Stayed in November 2024
Reviewed: 19 November 2024
Silvia
ItalyThe cruise is top class. Elegant and modern at the same time. Each detail is well studied. All activities are well organized and optional, and on top, they are well supported by enthusiastic staff. Excellent food, buffet for lunch and then served dinner
Stayed in November 2024
Reviewed: 14 November 2024
Nathalie
SwitzerlandNothing, everything was perfect!
We did 2 nights 3 days and we absolutely loved it! Stuff, food and activities were fantastic. The bike ride & beach was one of our highlights. Also glad we stayed 2 nights, 1 night would have been too short.
Stayed in November 2024
Reviewed: 13 November 2024
Andrea
South AfricaNothing
Absolutely beautiful, impeccable interior and great quality linnen.
Stayed in November 2024
Reviewed: 10 November 2024
Brenda
CanadaWe liked the coordination of services from start to finish that created ease of check in. Chris kept us well informed on the schedule of events, kept us on time and was available for any questions. Unexpected bonus was a room upgrade, which we were extremely grateful for!
Stayed in November 2024
Reviewed: 20 October 2024
Kharli
AustraliaThe cruise was absolutely amazing from the very beginning. The staff, food, cabin, and boat were absolutely wonderful. Would do it again, and highly recommend.
Stayed in October 2024
Reviewed: 15 October 2024
Mark
Switzerlandnone
Amazing Cruise, very nice boat, tasty food and great stuff who make you feel at home. There were also some nice activities included in the package!
Stayed in October 2024
Reviewed: 4 October 2024
Shagam
AustraliaSpacious and comfortable boat. Beautiful rooms. Staff were very attentive and very friendly. Really enjoyed the spring roll making. Catered for every dietary requirements.
Stayed in September 2024
Reviewed: 29 September 2024
Baljit
United KingdomSadly it was just parked in one spot
Clean spacious rooms. Staff were very attentive to my gluten allergies
Stayed in July 2024
Reviewed: 27 September 2024
Ulises
MexicoStunning views with amazing facilities. Additionally, staff went above and beyond to make our stay amazing. Will definitely come back
Stayed in September 2024
Reviewed: 23 September 2024
Steven
AustraliaThe beach visit was filled with rubbish from the water. Not the fault of the cruise as they aren't responsible for the beach, was just sad to see such a beautiful area marred by rubbish in the water and on the beaches. I think the VN govt and cruise owners could do more to help clean up, but it is obviously a big problem with typhoons and other nations dumping rubbish with no care.
Loved the service and staff were extremely friendly and attentive.
Stayed in August 2024
Reviewed: 22 September 2024
Nikesha
United KingdomThe fact that soft drinks are not included in the price really lets the experience down. I can understand if they want to make money on the alcohol but having extra charge for cocacola in a hotel you already paid for food takes away from the experience.
Breakfast was nice and had descent options
Stayed in August 2024
Reviewed: 20 September 2024
Stephen
United StatesI and my wife recently embarked on Capella cruise for our honeymoon trip, and I had the pleasure of staying in the greatest cruíe
Stayed in September 2024
Reviewed: 9 September 2024
Laura
United KingdomI extremely recommend Capella Cruise for your vacation, and once again thank you staffs and management for taking care of mine!
Stayed in August 2024
Reviewed: 9 September 2024
Liam
AustraliaNothing
Boat and staff were excellent.
Stayed in August 2024
Reviewed: 1 September 2024
Peter
IndiaThe boat park next to th Ambassador which jost live music show at night until 10pm. It is unbearingly loud.
The best part is the staff. The boat is a bit dated. I think osu we would have more activities. But it is fitting for just a relaxing weekend.
Stayed in August 2024
Reviewed: 29 August 2024
Alexandra
United KingdomThe food was excellent, and the lunch on the boarding day and the late breakfast on the disembarking day were truly wonderful highlights. The crew was fantastic. I really enjoyed the slide and the water activities in the afternoon.
Stayed in August 2024
Reviewed: 28 August 2024
Michel
United StatesI went on a one-night cruise and everything exceeded my expectations: the views from sunrise to sunset were stunning, and the service on the ship was exceptional, from the cuisine and excursions to the staff!
Stayed in August 2024
Reviewed: 28 August 2024
Isabella
AustraliaIt was extremely beautiful to kayak in Frog Lagoon, swim in the waters, cycle in a village and interact with the nature.
Stayed in August 2024
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