12 lane 35 Phan Dinh Phung Quan Thanh, Ba Dinh, Ba Dinh, Hanoi, Vietnam
#915 of 925 hotels in Hanoi
Guests' ChoiceBased on 40 hotel reviews
4.6Cleanliness
5.2
Comfort
5.1
Location
6.6
Facilities
5.0
Staff
5.5
Value for money
5.5
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 11 March 2024
Victor
FranceThe guest was not really kind. Furthermore he opened our room with his own key while we were in the city…
Close to the old city! Lot of attractions around this place.
Stayed in March 2024
Reviewed: 20 December 2023
Nikola
SerbiaNo windows in the room. Scary looking bathroom and poor wifi.
Location and price
Stayed in December 2023
Reviewed: 5 August 2022
Pedromoll
SpainPros: *A good location * Bedsheets and towels changed every two days. * A reasonable price. * Toilet paper and shower/shampoo gel are always available. Cons: * They will unplug your electronic devices if you leave them charging in the room. * The old man will become aggressive if you bring a companion along for the day.
Stayed in August 2022
Reviewed: 17 June 2024
Akshit
IndiaThere was no lift and had to take up the luggage 3 floors up.
The owner was helpful, I checked in really late around 2 am and he woke up and helped me check in, even though he was sleepy and couldn’t understand English properly, but was nice and helpful
Stayed in June 2024
Reviewed: 1 May 2024
Tyler
United Kingdomso many steps
the man that owns this place is actually nice and kind, he may look grumpy but is lovely ❤️
Stayed in March 2024
Reviewed: 8 April 2024
Scott
United KingdomOur experience at Chikoo Homestay was beyond disappointing. From the moment we stepped through the doors, we were met with the owner's outright hostility. The rudeness was palpable, and it set the tone for what would be an utterly miserable stay.The condition of the room was appalling. Not only was it disgustingly dirty, but the shared bathroom was in a similar state of neglect. Mold and grime were pervasive, making it impossible to feel even remotely comfortable. Adding insult to injury, the bedroom was plagued by dampness, making it difficult to breathe, let alone sleep.Given the dire circumstances, we made the decision to check out after just one night. However, when we requested a refund or even a partial refund, the owner's response was shockingly aggressive. Not only did they refuse our request, but they also made it abundantly clear that they had no interest in addressing our concerns or providing any form of compensation.In summary, our experience at ABC Hotel was nothing short of a nightmare. The combination of a rude and unprofessional owner, filthy accommodations, and a complete disregard for customer satisfaction make this establishment one to avoid at all costs. Save yourself the headache and look elsewhere for accommodation.
Absolutely nothing don’t book here!
Stayed in March 2024
Reviewed: 6 April 2024
Marie
ThailandVery dark when you walk in with no lights on, charged me more than it said it was, very dirty the bathroom and the room, the host went into my room when I was not there, the bed was uncomfortable, he knocked on the door to check out, made us checkout at 11am when it says check out is 12pm and was telling with someone else downstairs, he doesn't make you feel welcome. I do not recommend staying here. It's a horrible experience
Nothing
Stayed in April 2024
Reviewed: 22 March 2024
Azi
ThailandIn the room, there was a strong smell of dampness, and the floor was wet. There was a loud knocking on the door for checkout, accompanied by shouting.
Location
Stayed in February 2024
Reviewed: 8 March 2024
Berta
LithuaniaBed covers were not changed
Price and location
Stayed in March 2024
Reviewed: 20 February 2024
Jeremie
AustraliaThe room was dirty the bathroom too the guys at the reception didn't smile once no help at all not even trying to help no English at all . The bed is not comfortable. with the room smelling.
Nothing
Stayed in February 2024
Reviewed: 28 December 2023
Stanbridge
United KingdomIt was extremely cold and dirty
Nothing would not recomend
Stayed in December 2023
Reviewed: 12 November 2023
Mark
BelarusWe booked double room with one bed. We came and it was nobody at reception. Was so dirty and dark. Everything looks old. Later owner came and the owner said that it's written at booking details only 1 person. I came with friend and I booked 1 double person room . I don't know where to choose other option. I booked not single person room . I booked room for 2 persons. But he said get out from his place or pay twice more. He was so unfriendly. And we booked other place, but spend more time. Thank you a lot . I hope nobody want to stay at this garbage place
Stayed in November 2023
Reviewed: 5 July 2023
James
AustraliaLegitimately everything. It smelt poor. It was cramped. It also felt like the staff did not care
Terrible Staff. Very unfriendly and very demanding. Did not accomodate. Would never stay here ever for the price. There are much better option in much nicer parts of town.
Stayed in July 2023
Reviewed: 10 June 2023
Gwen
United StatesWe were supposed to stay here for 5 nights but we could only handle being there for one night and had to find new accommodations. When we arrived around 4pm the gate was closed and we had to reach through the bars to get the lock open and we're greeted by a dark and cluttered house with nobody around and had to just hope someone would come down for us, he did but he was not very welcoming and seemed like we had woken him up from a nap. The room was not clean at all, there was a lot of long black hair and crums all over the bed, pillows, sheets, and floor (I am very blonde and my bf has a buzz cut) so it was clear it had not been cleaned since the last guest. The bed was hard as rocks with no real blanket (we soon found out why) after about 1 hour the air conditioning stopped working entirely and was only blowing hot air into the room making the room hotter than even outside. It was absolutely unbearable and I had to take a cold shower in the middle of the night to get any relief. We woke up with sore backs and bones because the bed had about as much support as the floor. The guy was not easily accessible to ask about the air, nor does he speak very much english, so we found a new hotel for two nights in hopes we would come back and the air would be working again, it was not so we got our stuff and went to another hotel. We didn’t get any refund on this stay so we ended up paying another $150 on the new accommodations. I would recommend just paying for a better place and not wasting time and money here. Maybe in the colder months it would be better but that wouldn’t fix the cleanliness.
It was cheap and pretty close to different sites.
Stayed in June 2023
Reviewed: 15 April 2023
Lê
VietnamThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 11 April 2023
Ioanna
VietnamIt was REALLY dirty. There was a dead mouse on the entrance and the guy was skinning a duck in the toilet. Dead mouse and a dead duck, 5 meters apart. The place looked it hadn't been clean for years. The Host was super rude, he woke us up at 8 in the morning, banging the door asking us we pay him.
Location
Stayed in April 2023
Reviewed: 28 March 2023
Heath
United KingdomI often don’t leave bad reviews but this stay was terrible. After struggling to find the alley in which the homestead was in. The host was so unfriendly and demanding. The room was incredibly humid and the smell of damp and dust was overwhelming, this smell did not leave despite using the AC and opening the door. The window was unusable as it was bolted shut and offered no ventilation. There was dust from building work all down the side of the bed and the sheets were dirty and moulding photo frames. The room was nothing like the photographs and had a broken cupboard, that again did not open, with creepy minions inside. While we were away the host invaded our privacy and unplugged all of our things- I found this unsettling. The Wifi was also unplugged and so the property did not offer the facilities advertised. This stay was so disappointing, neither of us slept well due to the horrible atmosphere and I had a sore throat in the morning, it is unacceptable that a place offered on booking.com would make you feel ill. I would give this place 0 if I could. Why can I not post more photos of this horrible place to complain?
Nothing
Stayed in March 2023
Reviewed: 17 February 2023
Marcus
IndonesiaHost is very nice!
Stayed in February 2023
Reviewed: 10 January 2023
Sidoruks
RussiaAll
Nothing
Stayed in December 2022
Reviewed: 1 January 2023
Olivier
FranceHotel was full when we arrived despite booking in advance
Stayed in January 2023
Reviewed: 7 December 2022
Bi23
SpainThe location, very nice Guy managing the place also.
Stayed in December 2022
Reviewed: 17 November 2022
Milan
MontenegroIt was humid as hell. It was hard to breathe in the room. I came with my wife, when we left together she decided to come back earlier. The host was asking what was she doing there and that she needed to pay money. Until I came back she had to deal with that.
The location
Stayed in November 2022
Reviewed: 10 November 2022
Pete
FinlandThe room is in awful condition, it smells like mold and sheets are wet due to the humidity. We almost switched places because of the horrible smell, both also got respitorial symptoms. It was hard to breathe and you’ll feel sick in the morning. The room looks unfinished and abit like a construction site with a bed. When you leave to go outside, the owner comes and shuts down AC and unplugs all the electronic devices. Trust us, we have seen horrible places, but this was the worst. Avoid at all costs.
Good location was the only good thing.
Stayed in October 2022
Reviewed: 23 October 2022
Deivis
IrelandAll everything good, I'm happy 😁
Stayed in October 2022
Showing 1 – 25
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