Room was great! And the staff was of great help with booking the busses to next destination and organizing tours. Breakfast was delicious and the bed was very comfortable.

Stayed in November 2023

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Room was very clean and quiet. The bed was very big and we had a nice bath. The staff was also super friendly and helpful. We really enjoyed our stay.

Stayed in November 2023

The pressure of the hot water was miserable

Location is convenient! The staffs are really friendly and helpful!! We look forward to coming back because of their hospitality (:

Stayed in November 2023

Everything was great

We really loved our stay at Carillon Boutique Hotel. The room was so clean and the facilities were great. The staff were always so friendly and helpful everyday.

Stayed in November 2023

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We had a very nice stay in this hotel, our room was super comfortable and clean. Our hosts were very nice and helpfull. Unfortunatly we had only one night here, but it was perfect for us. If You want to stay at a safe and nice place without any problem, just stay here. Oh and they have a roof terace, where you can see a lot.

Stayed in November 2023

Nil

Location is convenient and staff are friendly :)

Stayed in November 2023

Great location and service

Stayed in November 2023

Staff were very friendly and helpful

Stayed in November 2023

No place for drying the towels

The staff was great!

Stayed in November 2023

Nothing.

Amazing hotel with friendly staff. Easy walking distance to most tourist areas and restaurants.

Stayed in November 2023

The room was exactly what i needed, modern and comfortable Ann was great at all times! Very kind and attentive. Always with a smile!

Stayed in November 2023

Nothing!

Amazing facilities and staff were amazing

Stayed in November 2023

The bathroom needs hooks to hang towels.

The place was spotless and relaxing. The staff were kind and helpful. The location was fantastic too!

Stayed in October 2023

Lovely staff who speak perfect English, great location and it’s really clean.

Stayed in October 2023

Very helpful staff.

Stayed in October 2023

The room was really clean and the bed was very comfortable, the water pressure in the shower was excellent. Would highly recommend!!!

Stayed in October 2023

Review of Carillon Hotel Hanoi: I recently had the opportunity to stay at the Carillon Hotel in Hanoi, and overall, my experience was quite positive. The hotel impressed me with its attentive staff, comfortable rooms, and convenient location. First and foremost, the staff at Carillon Hotel Hanoi deserves high praise. From the moment I arrived, I was greeted warmly by the reception staff who were friendly and efficient. Throughout my stay, the hotel staff consistently went above and beyond to ensure that all of my needs were met. They were knowledgeable about the local area and provided excellent recommendations for dining and sightseeing. The level of service I received truly enhanced my stay and made me feel welcome and valued as a guest. The rooms at Carillon Hotel were comfortable, clean, and well-appointed. My room was spacious and tastefully decorated, providing a cozy and relaxing atmosphere. The bed was comfortable, and the amenities provided were of high quality. The room was equipped with modern conveniences such as a flat-screen TV, a mini-fridge, and a well-functioning air conditioning system. The housekeeping staff did an excellent job of maintaining cleanliness throughout my stay. In terms of location, Carillon Hotel Hanoi is situated in a prime area. It is conveniently located within walking distance of several popular attractions, restaurants, and shopping areas. This made it easy for me to explore the city and enjoy the local culture without having to travel far. Additionally, the hotel provided a shuttle service that was helpful for longer excursions or airport transfers. One minor drawback I noticed during my stay was that the hotel's facilities, such as the gym and spa, were slightly limited in terms of offerings. However, this did not significantly impact my overall experience, as I spent most of my time exploring the city. In conclusion, I highly recommend Carillon Hotel Hanoi for anyone visiting the city.

Stayed in October 2023

Room clean Breakfast yummy Service great

Stayed in October 2023

The room is very comfortable and beautiful.and breakfast our family is enjoy it.thanks everything is here.

Stayed in October 2023

Nothing

Everything, the receptionist was the best!

Stayed in October 2023

Our room was a bit on the small side (but I'm sure there are others that are larger) and it needed a fresh coat of paint. Despite that, everything is clean and comfortable. I would stay here again regardless.

As you will see in other reviews, the staff go above and beyond to make your time in Hanoi wonderful. I don't know how they have the energy to treat every person like family! Anything you need, like anything, they will make it happen. The breakfast was good, the rooms were clean and comfy, and the location works well for visiting the main sites around the city.

Stayed in October 2023

It was great to stay here, very relaxing room, the staff is so friendly, I really felt at home.

Stayed in October 2023

Nothing! Great value for money

Lovely staff who were very helpful. Bed was huge and the most comfortable we had in Vietnam. TV had Netflix for chill days out of the sun. Julia and Anne were very helpful.

Stayed in October 2023

The position was quite noisy through the day .

Staff were accomodating.

Stayed in September 2023

Fabulous boutique hotel with the nicest staff. Room was perfect, lovely breakfast. Prime location close to everything!

Stayed in October 2023