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Reviews of Comfort Suites 3 stars

28049 Wixom Road, Wixom, MI 48393, United States

#6 of 6 hotels in Wixom

Guests' Choice

Review score

Based on 290 hotel reviews

4.7

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.8

  • Location

    7.2

  • Facilities

    5.1

  • Staff

    6.1

  • Value for money

    5.7

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Showing 1 – 25

  • Reviewed: 16 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Stained walls linens and the lighting was dark and didn't match

    Spacious rooms pool available

    Stayed in June 2024

  • Reviewed: 20 May 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    The toilet was broken

    The staff was friendly

    Stayed in May 2024

  • Reviewed: 19 May 2024

    5.0
    Decent hotel, but.....
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night

    The pool hours were not convenient for all guests. 10-8 works for some, but others, like us, would have liked it to be open a little later or even opened earlier than 10 considering check out is 11, not 12 like the website says. Breakfast was good, but I was really hoping for a waffle considering the picture shows a waffle maker or two. Also I don't think they had anyone there refilling what was empty.

    The room itself was acceptable. It was large and was basically what I expected. The bed was comfortable and my kids said the sofa sleeper was good. The front desk attendant was nice. What they had for breakfast was good. The pool was actually a nice temperature.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    5.0
    for the money the room was nice because of the size but staff was unfriendly and rude the pool was barely ever open and
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    rude staff, horrible pool hours, very run down

    good room size

    Stayed in April 2024

  • Reviewed: 29 April 2024

    5.0
    My day was comfortable, but I would’ve hoped that the pool would be open later than 8 PM.
    • Family with young children
    • King Suite - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The pool was closed at 8 PM even though online it stated that the pool is open till 10 PM. Tv half the ch didn’t work bathroom light didn’t work properly..

    Location

    Stayed in April 2024

  • Reviewed: 11 March 2024

    6.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was ok. They didn't have much or any waffles. They didn't have any juice either. Bathroom had mildew

    It was quite and the room was big so was the bathroom. Clean, I didn't feel gross after I left.

    Stayed in March 2024

  • Reviewed: 19 October 2023

    6.0
    Disappointing
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    The towel rack was broken. The spa tub was dirty and the bathroom door frame was broken

    The bed and pillows were very comfortable

    Stayed in October 2023

  • Reviewed: 16 October 2023

    5.0
    A necessary stay
    • Business trip
    • Group
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights

    Staff was unhelpful

    Stayed in October 2023

  • Reviewed: 16 August 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Keys did not work Lights did not work in first room.

    Stayed in August 2023

  • Reviewed: 26 June 2023

    5.0
    Front entrance needed to be vacuum..p
    • Leisure trip
    • Family with young children
    • King Suite - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Bathroom shower dirty . Carpet needed to be vacum

    Good location

    Stayed in June 2023

  • Reviewed: 23 June 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    Old and used. Power outtage in the morning, had to shower in the dark. Still waiting for my receipt via email, as Very lean breakfast; I only opted for coffee and no coffee was available.

    staff was ok and room was clean.

    Stayed in June 2023

  • Reviewed: 15 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights

    We requested clean towels and extra pillows but it was not available. Apparently everything was still being washed.

    The hotel is clean and breakfast was nice to include coffee, pastries, cereal, yogurt, and bagels.

    Stayed in June 2023

  • Reviewed: 22 May 2023

    5.0
    alright.
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    there was no sheets on pullout bed. there was chips in the pull out bed from whom ever stayed there prior to us.

    location/breakfast/price/pool.

    Stayed in May 2023

  • Reviewed: 4 May 2023

    5.0
    Passable
    • Family with young children
    • King Suite - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    my bathroom was ok but shower curtain was really dirty and I woke up with sheets on mattress off with ripped mattress pad! room had Oder and mildew above air conditioner

    location

    Stayed in April 2023

  • Reviewed: 20 March 2023

    6.0
    Staff were wonderful, slept well!!
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    A little run down in places

    Location

    Stayed in March 2023

  • Reviewed: 20 February 2023

    5.0
    We need to stay in this area a few times a year. I will not be utilizing this hotel again.
    • Leisure trip
    • Family with young children
    • King Suite with Spa Bath
    • Stayed 1 night

    I stayed here nearly a year ago and brought to someone's attention that the keycard sensor for the door at the end of the building was not working. Unfortunately by the time we arrived back at the end of our night's stay, there was no where else to park. It seems like something like this would have been fixed by now. There were several broken things in my room. The safety latch on the door was missing a hook so not useable. The overhead light in the sitting area did not work. The towel rack came crashing down late at night when we were no where near it. It seems like things like this could and would be checked and handled in between stays.

    I liked the bed, and the fact that the price was fair and the facility was close to where we needed to be. We weren't there for breakfast to state anything about that, but the main areas of the hotel seemed pretty clean.

    Stayed in February 2023

  • Reviewed: 14 December 2022

    5.0
    Passable
    • Business trip
    • Group
    • King Suite - Disability Access
    • Stayed 3 nights

    There was no stopper for the tub and I had continuous issues with my key card.

    I liked the size of the room and the convenience of the location. There were food options within walking distance to the hotel.

    Stayed in December 2022

  • Reviewed: 5 November 2022

    6.0
    again I understand the environment entering into and accept conditions but as long as it is priced significantly less th
    • Business trip
    • Solo traveller
    • King Suite - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    I am on a mission for work so priority isnt Disneyland view, but since you asked, low lighting throughout, a depressing atmosphere, many repairs required throughout the building leaky facets, no sink drain, a/c not properly working, flexible light next to bed bulb is out rooms are pot luck when check in sometimes not ready, assigned to different room, 1st floor window no security o. window, latch broken, need to or towels I stay here 4-nights/wk over last several months.

    location for my needs/price for relatively clean facility,

    Stayed in November 2022

  • Reviewed: 12 October 2022

    4.0
    Not impressed
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    There was some sort of mold growing on the shower head. The coffee table was greasy including a mark from a cup left from a previous guest. The headboard was greasy... you could see it. There were fake rose petals left on the ground near the curtain and a pile of battery operated candles left on the counter.

    Centrally located

    Stayed in October 2022

  • Reviewed: 2 August 2022

    4.0
    Cheap stay not that fun to stay at. good location to where my vacation was at. Not coming back
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights

    why say breakfast included when its literally just some muffins. why cant we have an actually breakfast?? were is the waffle maker? also stains in our bedroom and on the beds and couch, table broken and bathroom doorframe falling off. Flickering lights.

    i liked the location

    Stayed in July 2022

  • Reviewed: 25 July 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    The pool was so cold, we could not even swim in it. That was very disapointing.

    Stayed in July 2022

  • Reviewed: 19 July 2022

    5.0
    Don't stay here
    • Leisure trip
    • Family with young children
    • King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Was not told construction was going on next to hotel. Paint was bubbling and peeling in bathroom. Bathroom was not clean. Was not a good stay and would not recommend to anyone.

    Convenient location

    Stayed in July 2022

  • Reviewed: 21 June 2022

    4.0
    Not worth it
    • Leisure trip
    • Family with young children
    • King Suite - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    Pool was closed, no hot breakfast ( only sugary foods, apples and bananas, or yogurt) couldn't get extra towels, was not informed there would be a hold out on my credit card the day before check-in. Even though I booked 2 rooms 3 months in advance, we were on separate floors. Trash was not changed the 3 nights we were there. We had to take our towels down and exchange them daily.

    Beds and pillows were comfortable

    Stayed in June 2022

  • Reviewed: 20 June 2022

    6.0
    Somewhat adequate.
    • Leisure trip
    • Solo traveller
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    The light inside the front door did not work. The toilet did not flush many times. The closet doors were off the track. The remote on the TV did not work well in advancing the stations. I gave this list to the desk clerk.

    Room was clean. Staff was excellent.

    Stayed in June 2022

Showing 1 – 25

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