Breakfast took ages and was cold. It’s a food truck which is OK if it works Plumbing not great

The pool and the staff Good shuttle service to downtown

Stayed in November 2024

The air con unit in the room was loud and the bed was hard, this could be a personal preference though so don’t disregard the hotel as I would visit again.

The bar area was superb.

Stayed in November 2024

The merchandise was overpriced. Frequently ran out of pool towels. Food was OK. Not excellent, but just OK. Would have been nice to be able to get to the beach from the hotel.

The dining concept was cute. The staff was wonderful. Great customer service. Front desk was wonderful. The hotel lobby smelled wonderful!

Stayed in September 2024

Restaurant, pool and bar are exceptional. Rooms are very clean.

Staff are excellent. Very friendly.

Stayed in August 2024

The room needed to updated

My room was not as expected. Although it was clean, the room was 235 was situated in an older part of the hotel. It needs updating. I felt like I was staying in a motel.

Stayed in July 2024

We really enjoyed our stay, for us we would have liked a darker room, so perhaps blackout curtains, but that’s just our personal preference.

The character, the pool, DJ and lolly’s if you wanted them. The transfer to shuttle was really useful too. All the staff were very friendly.

Stayed in June 2024

Some of the furniture is wearing but that doesn’t bother me that much. It’s the only negative thing I found.

The whole place has a great vibe. We love the pool and bar area! The truck food was some of the best food we’ve had on our trip. There’s a shuttle into town which is convenient and we really enjoyed our stay. The shampoo, conditioner, body wash and cream in the bathroom smells delicious and a really nice touch with the theme.

Stayed in June 2024

Pillows were a little hard water pressure was low

Very clean pool was very nice stuff was great rooms were very clean

Stayed in June 2024

price was high

pool and breakfast

Stayed in May 2024

I wish breakfast had been included for the price of the hotel.

The pool was wonderful. We were a bit confused as we thought children were not going to be there. They weren’t a problem just thought I read no children were allowed at this property. We also liked the shuttle to be able to go downtown.

Stayed in May 2024

Location was great We did see any breakfast

Stayed in May 2024

Such chill vibes

Stayed in April 2024

The hot tub area around the pool wasn't very inviting & the over perfumed lobby area was quite intense with vanilla. The air conditioning was very noisy in the room.

Great location, on the hop on hop off bus route as well. As the hotel doesn't provide food its easy walking distance to Starbucks, ihop & Denny's.

Stayed in March 2024

Wifi was in and out throughout the week.

Pool, Bar, Food Truck and shuttle was great and always on time.

Stayed in April 2024

No hooks in room to hang towels

Stayed in March 2024

Room is small for 2adults with 2kids. It s quite expensive considering you are getting a room without a breakfast

Pool area is great. Shuttle bus is a very appreciated service and drivers are very friendly

Stayed in February 2024

Room is a bit small

Welcoming staff, clean room, nice pool

Stayed in February 2024

The whole hotel smells very much of mold and bathroom shower was full of hair from previous clients. They tell you to leave the AC on at all times because of that humidity problem but the AC unit is very loud. The room was very expensive (+$700) for what it is.

Staff was very nice, the pool area is beautiful. The decoration of the room is nice and welcoming.

Stayed in February 2024

A guy at reception too cold for Key West

A wonderful hotel located on the water front of Key west . Fantastic the room located near the pool

Stayed in February 2024

Bathrooms a bit dated and not particularly attractive. The laminate flooring in our room was bubbled up, probably due to humidity, so it was like walking on a foam mattress. Room air conditioners are noisy.

Good location out of the Key West downtown Duval Street congestion but close enough and just across the N. Roosevelt beach to be convenient and a short drive to Stock Island. Excellent regular shuttle service from the hotel to the harbor and Old Town tourist areas, Very comfortable ambience with a nice pool and landscaping. Friendly and helpful staff. Quiet with some thoughtful amenities. Decent value. The rooms could use a little upgrading, especially the bathrooms, but overall clean, restful, and comfortable. The hotel has a pleasant "Cuban Vibe" to it and we would definitely stay here again.

Stayed in February 2024

Absence of a private beach area

Friendly staff and the swimming pool ambience. The shuttle to the airport and downtown was very convenient.

Stayed in January 2024

Great pool, friendly staff, cool iguanas.

Stayed in November 2023

Body soap needed refill on the first night.

Lovely heated pool with a great bar and food truck. Room was very quiet and comfortable. Parking was free and convenient. Great holiday vibe throughout.

Stayed in November 2023

Hot was not hot

Great location and decor with beautiful landscaping and pool access and amenities were wonderful

Stayed in November 2023