Having our room cleaned was a nightmare.

The pool was amazing. Bus drivers were awesome. Food was great.

Stayed in August 2022

the room and bathroom could be kept better as well as the airconditioning

pool was excellent and the food and drinks were great

Stayed in August 2022

it would’ve been nice if the shuttle ran a little bit later.

The room was very clean and nice. We reported an issue with a leaking vent And it was promptly fixed. The pool and bar area is very relaxing and was the highlight of the trip:

Stayed in August 2022

Wished the rooms / bathroom were a bit bigger and spacious. We picked the second floor since the receptionist advised us it was more private and quieter. We stood for 2 night and 3 days and the one time house keeping came by, new fresh towels were not provided. Also, our shower gel container was empty and was never refilled . Since I brought my own toiletries we didn’t make a big deal about it.

Upon arrival we checked in a little before 4pm which was great. We were offered some Sangrias which were tasty. It was very close to the town, Duval street . Front desk was attentive , shuttle drivers were kind and friendly. Pool was nice,relaxing and clean.

Stayed in July 2022

Nothing

Shuttle bus, pool, opportunity for moped rent, good location

Stayed in July 2022

Shuttle services could have been more consistently frequent. instructor led fitness classes would have been nice too, possibly AM/PM yoga.

Food is wonderful-breakfast lunch and dinner. Staff is friendly and professional, and the grounds are clean and well maintained. Fitness center is clean and spacious. The pool and pool area is beautiful.

Stayed in July 2022

Rooms were rather basic. Shower curtains too short, noisy airco and low isolation of walls. Fortunately we were not having a room next to the busy road but ours was in a dark blue alley which was a bit creapy. No beach around.For 350 usd per night I think this hotel is a bit overrated.

Beautiful swimming pool and nice bar.

Stayed in July 2022

pool, location and staff was amazing

Stayed in July 2022

There seem to be a towel shortage. Had to ask for washcloths two days. Stayed four Nights And I only had a bath mat the last night.

The staff was very kind and helpful. The pool was beautiful. The rooms were quiet, you could not hear guests In rooms next to you.

Stayed in July 2022

all good

The staff is very friendly and professional. they make you feel so welcome.

Stayed in July 2022

Pool

Stayed in June 2022

The convenience and the staff was wonderful and a great view

Stayed in June 2022

staff at front desk was infriendly and arrogant

very tropical, fun and well kept

Stayed in May 2022

house keeping staff did not clean floor one day. next day they did not come at all. we had to go to the front office to request towels because the phone was not working.

room size, TV, pool, bar, churros

Stayed in May 2022

The resort fees are high. Also two nights here was $1300, which is very very expensive for the standard

Loved the entrance and pool area - staff very friendly. Good shuttle service

Stayed in May 2022

Loved the shuttle bus. Especially the shuttle bus driver ral as he was extremely helpful to me and my family.

Stayed in April 2022

Nothing really to note of at all.

Everything was great. The food was good. The pool was great and there was nothing wrong with it at all. We would stay here again and again.

Stayed in May 2022

Pool and meals were awesome! Room was clean and comfy but the bathroom was bigger than the rest of the room. It was kind of dark with Nowhere to sit other than the bed. No hooks for your swimsuits or towels. Other than that it was amazing!!

Stayed in May 2022

Bit expensive but that must be the location

Perfect, what a great spot near Key West! Two days on the pool with a DJ

Stayed in May 2022

Our room had two queen beds but was very small for 4 people. Storage space was limited too. The bath area is very outdated but on the plus side, there were refillable shower amenities. There is a daily resort fee of $54 above and beyond the room rate which includes some additional perks like shuttle service, wi-fi and refreshments. I thought that was a bit steep as most hotels have free wi-fi these days and we were rarely there for the refreshments during the day. The food at the food truck wasn’t as good as we were hoping so we ate out mostly but it is open late and convenient if you do not want to leave.

Fantastic pool and outdoor space, very relaxing vibe and friendly bartenders/ pool attendants. Every area of the resort has eclectic artwork, very tastefully done. Drinks were very good and the shuttle service to downtown is a big bonus. There are pool toys and games which was a nice touch. The property is away from the busy downtown area which was great for those days we wanted to relax away from it all. There is a grocery store conveniently within walking distance. The kids had fun observing the iguanas living around the pool area.

Stayed in April 2022

pool. bathroom. games.

Stayed in April 2022

bar drinks are super watered down for the price of the drinks i expected better.. room is small, bathroom is good size

pool is huge and warm.. fresh towels, cold water available by the pool, staff is friendly and happy

Stayed in April 2022

upon arrival the AC was not working but the staff fixed it immediately. there is no fan in the bathroom.

The pool, bar and restaurant were wonderful. the room was nice.

Stayed in April 2022

Desk staff were not very friendly or helpful.

Pool and bar staff were excellent. Pool, bar and dining area was great.

Stayed in April 2022

Didn’t get the room I had booked

Friendly staff. Good food, very relaxing

Stayed in March 2022