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  5. Reviews of Paradise Bay Resort

Reviews of Paradise Bay Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

47-039 Lihikai Drive, Kaneohe, HI 96744, United States of America

#1 of 2 hotels in Kaneohe

Guests' Choice

Review Score

Based on 411 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    7.3

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: June 8, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    First of all...the photos of this place is very deceiving. The room does not come close to what you reserved. Cheap furniture, no handles on the kitchen cabinets. Only one mirror (in the small bathroom). Only one television in the living room. AC unit in the living room window. The bed did not have a headboard. Upon checking in the young man was very nice. The following morning another clerk, female, was a bit rough in her tone of voice when we asked if there was more banana bread. This light breakfast is supposed to be served till 10am. We arrived the second day at 8am, no banana bread. When asked if they were going to put anymore out, she said no. This facility needs a lot of TLC, especially the price you're paying. I would never return and and I would not recommend this place.

    It was situated by a cove/bay.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    10
    Literally paradise!
    • Leisure trip
    • Couple
    • Studio with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. Everything was great!

    Hidden gem in a not touristic area of O’ahu which is exactly what we were looking for. Views are stunning which make you feel in a very exotic place. The room was huge and had fantastic views of the mountain. Swimming pool and jacuzzi were perfect. They serve delicious banana bread in the morning. We also loved the live music every evening!

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Cottage - Water Front
    • Stayed 3 nights
    • Submitted from a mobile device

    Was incredibly peaceful and beautiful

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was not very comfortable

    Amazing jungle view

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    It was Paridise! Loved it!!
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Bay View
    • Stayed 5 nights
    • Submitted from a mobile device

    The ramp where we got the kayaks was really slippery.

    Really liked the quiet away from the city. The view from our lanai was beautiful. Loved the pool & jacuzzi for the end of the day. All the staff was very friendly. Enjoyed our excursion to the sand bar. Thank you Chris for being such great person to see each day.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    Home away from home
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Bay View
    • Stayed 3 nights

    There is nothing bad I could write about this property, staff or location.

    The view from this room was spectacular! We stayed in a two-bedroom suite with a kitchen, dining room, living room, sizable patio (with furniture), nice-sized bathroom, and a private walkway to front door. We loved this room because of the location on the property and the ease to get from parking lot to the room. We love the amenities on the property, including a full BBQ kitchen area, a floating barge with very nice patio furniture, and they even provide lanterns in the evening hours to enjoy a romantic dinner on the barge (prepared on the bbq). The morning coffee and banana bread spread is amazing and the coffee they serve at Paradise Bay is outstanding. Just about every room has an exceptional view of the bay. There are loads of activities they provide including; kayak, stand up paddle board, and even a work out room. Hiking, Snorkeling, swimming, surfing and even basketball are just a short walk or drive from the hotel. Additionally, the front desk help, specifically Kris, are amazing! Kris exceeds your expectations by going above and beyond to ensure your stay is everything you dreamed it would be. Our son attends UH, Manoa and we prefer to stay out of Waikiki when we come to Hawaii. Paradise is perfectly situated in an area that is both quiet but accessible to many restaurants, shopping and evening affair. Mahalo.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    10
    Great stay on the east side of the island, away from over developed Waikiki side.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Bay View
    • Stayed 4 nights
    • Submitted from a mobile device

    The location and the staff were wonderful, we will definitely stay here again on our next trip to Oahu.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    Dimond in the rough
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    stairs and steep hil

    beautiful

    Stayed in March 2024

  • Reviewed: March 10, 2024

    10
    Peaceful time with some activities fill up our vacation.
    • Leisure trip
    • Family with young children
    • Studio with Two King Beds
    • Stayed 3 nights

    We heard voice and noise in next room a little too much.

    Comfortability and location.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    10
    Would absolutely stay here again.
    • Leisure trip
    • Couple
    • One-Bedroom Cottage - Water Front
    • Stayed 2 nights
    • Submitted from a mobile device

    No sugar or cream packets in rooms, nice to have if you choose to make coffee in room. We did go up and ask for creamers and it was no big deal. We knew ahead of time there was no food on site but it would be nice if there was just a snack and beverage cart. Could easily go in the reception area and people would buy, nice money maker.

    Loved the location!!! 5⭐️ Very relaxing and it feels like another world compared to Waikiki. Be sure to reserve an ocean view room and take the kayaks out. Coffee, fruit and banana bread served in the am was a nice feature. Drive up and down the coast for scenery and stop at food trucks.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    1.0
    Room not suitable for sleeping, and terrible manager follow-up
    • Leisure trip
    • Family with young children
    • Studio with Two King Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room I was in was directly below the reception lobby (room 65). The sound of footsteps above was disturbingly loud, with people walking through during the night at least once an hour. I hardly got any sleep because it was more obvious at night. I complained about this as soon as I woke up. I requested a refund for the night and for the manager to come down to listen to the noise to verify I had a legitimate concern. The manager responded to say they wouldn’t give me a refund for the stay and I should have told them earlier. The resort overall was mediocre. No restaurant on site (which was as described, just disappointing, for the price), not even any sugar/creamer for coffee in room. Photo of room on booking page did not look like the room we stayed in - far more basic in our case.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    6.0
    I don't regret staying there, but glad we had full days of activities planned. Not much of a resort.
    • Leisure trip
    • Couple
    • One-Bedroom Cottage - Water Front
    • Stayed 8 nights

    The couch is very uncomfortable and shabby. The room is microscopic and the cooking facilities are minimalist. The bathroom doesn't have a fan which is unfortunate.

    The view from our room was great. The rather remote location was just what we wanted.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    10
    Best vacation I’ve ever had.
    • Leisure trip
    • Solo traveler
    • Studio with Mountain View
    • Stayed 9 nights
    • Submitted from a mobile device

    Nothing!

    The banana bread and coffee for breakfast was very good. The view was outstanding and the people were very helpful and friendly.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    6.0
    Okay but overpriced. Would not consider this a "resort."
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Bay View
    • Stayed 2 nights

    Decent place, but very overpriced considering what was offered. Parking situation was also not ideal, and you're going to want a car because there is nothing nearby. Even food requires either a car or uber eats, as they didn't have a restaurant on the facilities. Housekeeping did not service us during our entire trip (we had to go to reception for more towels). When checking in, we were told little-to-no information about the "resort" and its facilities (or lack there of).

    Comfortable room. Near a nice bay. Felt pretty private. Staff was friendly.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    6.0
    I enjoyed my stay.
    • Leisure trip
    • Solo traveler
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The resident roosters are likely to poop on your balcony / patio area.

    Cable tv in the living room. Air conditioning in the bedroom. Free coffee each morning. You can pay to launder your clothes, etc.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage - Water Front
    • Stayed 7 nights
    • Submitted from a mobile device

    We loved the peacefulness of Paradise Bay. An absolute hidden gem of Oahu!

    Stayed in November 2023

  • Reviewed: October 29, 2023

    10
    Calm place to stay, away from the busy crowds of Waikiki
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Mountain View
    • Stayed 4 nights
    • Submitted from a mobile device

    Paradise on earth

    Stayed in October 2023

  • Reviewed: October 9, 2023

    10
    Exceptional
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It be nice to have condiments with the coffee like sugar and milk.etc.

    Beautiful property.

    Stayed in October 2023

  • Reviewed: September 28, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Bay View
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is beautiful and the room exceeded my expectations.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    4.0
    Needs upgrades for the price.
    • Leisure trip
    • Family with young children
    • Studio with Two King Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The furniture, the bedding, the bathroom needed work, the lanai leaked onto the flooring, no laundry.

    The rain, the bed was comfortable, the view.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    1.0
    Shockingly bad.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 10 nights
    • Submitted from a mobile device

    Resort did not provide us with what we had booked. Accommodated in the most appalling room that was no better than a cheap motel, dark, dingy and oppressive. We challenged reception that this was not the accommodation we had booked, outcome of discussion was that due to a third (?) party they were over booked and this was all that was available. They were more than happy that we checked out the next day as clearly it alleviated their over booking issue, however it gave us a very stressful and wasted day searching for new accommodation. The only favourable comment is there was no issue in providing us with a full refund. In hindsight I’m glad we didn’t stay there….. this is not a good resort, their website is deceiving and I would urge anyone thinking of booking this accommodation not to!! Look at TripAdvisor and you will see further bad reviews! Booking.com you should not endorse this resort.

    Nothing!

    Stayed in September 2023

  • Reviewed: August 18, 2023

    6.0
    Great accommodation if you have young children or for an extended family and you will need a car.
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Mountain View
    • Stayed 4 nights

    The room size is excellent and bed very comfortable. The staff were fantastic and went over an above to assist us.

    Stayed in July 2023

  • Reviewed: August 16, 2023

    10
    More Paradise Bay, less Waikiki🌺
    • Leisure trip
    • Family with young children
    • Studio with Two King Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    We were sad to leave. Wish we had spent our entire holiday with you!!! We could have enjoyed so much more with you - the sandbar boat excursion and dinner- if we had had more time! Mahalo for the beautiful memories!

    The setting was phenomenal - exactly what we were hoping for in a Hawaiian holiday! The peace and quiet of respectful guests and neighbours. The amenities helped us manage our dietary restrictions. The access to sea kayaks allowed us to have a unique first experience on the ocean. The king-sized beds provided very comfortable sleeps! Staff was helpful with check-in and laundry.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    5.0
    It’s a lot of money for a hotel with few services.
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Bay View
    • Stayed 2 nights
    • Submitted from a mobile device

    Despite being well away from a town, there is no restaurant or bar - they haven’t reopened after Covid and it’s far from clear on the website. The rooms have tired furniture and the one air conditioning unit did very little to cool the room.

    It’s a beautiful bay. It’s very near the TheBus route - it’s a great service if you have no car.

    Stayed in June 2023

  • Reviewed: July 5, 2023

    1.0
    Our stay at this hotel was a complete letdown, with false promises, a room that didn't meet expectations, and an ina
    • Leisure trip
    • Couple
    • One-Bedroom Cottage - Water Front
    • Stayed 3 nights
    • Submitted from a mobile device

    Our experience at this hotel was incredibly disappointing. We booked a water front cottage. But when arrived in the hotel they put us in the back of the hotel in a room with a view to a roof of the house next door. They blamed booking, and initially offered a free parking compensation. As we were preparing to leave the hotel, manager offer a full refund for us to stay. We then accepted to avoid additional burden. As per our surprise, again the hotel failed to deliver on its promises and processed a partial refund. Additionally, the information on booking is completely not up to date. Prices the inform for tours are not honored onsite, the dinner is actually cancelled since covide and again not updated. Do not trust on anything said by this hotel.

    There was very little to like about this property. The only positive aspect was its location, which was conveniently situated for those looking for this side of the island.

    Stayed in June 2023

Showing 151 - 175

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