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  5. Reviews of Sandcastle Village II, a VRI resort

Reviews of Sandcastle Village II, a VRI resort 4 stars

1141 Broad Creek Road, New Bern, NC 28560, United States

#16 of 22 hotels in New Bern

Guests' Choice

Review score

Based on 38 apartment reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 27 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It wasn't as clean as it could have been. The furniture is a tad dated and the description said they're were 3 sofa beds when in fact there was one and two twin sized beds which caused me to purchase air mattresses. They shouldn't misled people that way

    The place was spacious and had quite a few amenities. I l loved the full kitchen

    Stayed in June 2023

  • Reviewed: 27 November 2022

    9.0
    we hope to visit again
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    spacious and beautiful

    Stayed in November 2022

  • Reviewed: 30 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The unit was dated. Light on back deck was out. Lvg rm furniture was uncomfortable.

    The outside, pond.

    Stayed in October 2022

  • Reviewed: 30 July 2022

    7.0
    Enjoyed stay. Good facility and very quiet.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    some parts of condo not cleaned properly.

    Pretty setting and great workout facility with pool.

    Stayed in July 2022

  • Reviewed: 21 June 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Dead Cockroach on the bathroom floor. Some kind of dried food item left in the sink drain. Walk in shower nozzle desperately needs replacing.

    Very roomy and spacious. Nice lay out.

    Stayed in June 2022

  • Reviewed: 6 June 2022

    9.0
    A great family vacation with enough activities to keep the kids entertained.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights

    I would have enjoyed a screened in porch and one bedroom on the main floor. Also, signs asking guests not to feed the wildlife would be a nice addition.

    We were within walking distance of the recreation facilities and enjoyed the pool, spa, mini golf and bike rentals. The grandchildren and nephews enjoyed the fishing, and the pond was well stocked, so there was no "getting bored" waiting for a fish to bite. The layout of the apartment (4004) was nice and provided a space for everyone.

    Stayed in June 2022

  • Reviewed: 27 February 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I had a problem with the person that checked me in she was very rude n cussing n all the over charged me said I I didn't pay all money which I did after being disrespected by person in office over phone n in person they finally found the payment the next day n I ask to talk to supervisor n he never returned my call

    Stayed in February 2022

  • Reviewed: 21 October 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    There were water bugs in the light fixtures. That should have been cleaned out before we arrived.

    I like the location.

    Stayed in October 2021

  • Reviewed: 20 October 2021

    7.0
    Good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Condo we were in had water bugs and roaches it seemed like it was treated but maybe should have waited awhile before renting it out.

    Very nice location, lovely views

    Stayed in October 2021

  • Reviewed: 10 August 2021

    7.0
    Good
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    bugs to many bugs

    location great

    Stayed in August 2021

  • Reviewed: 8 August 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Internet connection was horrible and the wifi was no help at all

    Stayed in August 2021

  • Reviewed: 30 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Quit and relaxing.

    Stayed in July 2021

  • Reviewed: 21 July 2021

    9.0
    Will stay possibly stay again in the future
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights

    Noisy visitors nearby

    Location is excellent. Near family who live in Fairfield Harbour, NC

    Stayed in July 2021

  • Reviewed: 11 May 2024

    10
    Overall 10/10
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    I did some bugs in my bathroom

    The lake and access to the pool

    Stayed in April 2024

  • Reviewed: 27 August 2023

    5.0
    Feels more like "glamping"
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Everything inside looks just so outdated and run down. It is probably 20+ years old. The place was clean on first looks but a thorough cleaning is definitely needed. I found a lot of dust behind beds and on outlets. The dishwasher was a disaster. It didn't clean the dishes at all, so that we ended up handwashing everything, which is a pain when you cook most of the meals for 7 people. The coffee machine was dirty when we arrived. We found a dead cockroach and later a live one, and it was BIG! That's a no no! The outside was full of huge roaches at night time, especially on the back patio. Maybe something should be done about that! We couldn't really use the back patio because it was full of spiderwebs and spiders and just not a pleasant place to hang out. Needs to be cleaned as does the front of the house. The trash cans are filthy and, ok, it is a trash can, but I wanted to wear gloves just to open it and throw my trash away. Air conditioning worked great for the downstairs, but the upstairs not so much. It felt more like "glamping" after all.

    It was quiet and the close by pool was great! The staff was very nice and helpful. We did a late check in and it worked out perfectly. Spacious place. Enough for what we needed.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    3.0
    Not a good experience. Would not recommend.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Roaches in kitchen, pots and pans were dirty. Told office about the roaches and they already knew and still put us in that unit. Fridge leaked water down onto our food. Place was not cleaned very well.

    Not much

    Stayed in August 2023

  • Reviewed: 19 July 2023

    4.0
    The house needed a good deep cleaning with soap. No soap provided, bathrooms discussing and stove
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The place needed to be cleaned

    No breakfast

    Stayed in July 2023

  • Reviewed: 30 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    out dated, water stinks, beds were the most uncomfortable ones ever, tub felt like it was gonna fall through the floor

    big and spacious

    Stayed in May 2023

  • Reviewed: 15 September 2022

    10
    eveeryone highly enjoyed the stay
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 2 nights

    couldn't find anything we didn't like

    the location is great

    Stayed in August 2022

  • Reviewed: 12 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    the indoor & outdoor pool and the gym was really nice also the apartment was really nice.

    Stayed in July 2022

  • Reviewed: 13 March 2022

    10
    lovely
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 6 nights

    n/a

    no problems and no hassle.

    Stayed in December 2021

  • Reviewed: 14 August 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    It was very dirty and definitely needs some new furniture.I had to call the front desk to have them come back to clean but they still didn’t do a good job

    Great location in Fairfield Harbor. We liked that it had a pool and the condo was pretty big.

    Stayed in August 2021

  • Reviewed: 1 August 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The unit needed some major updates. The tubs were extremely old and not working properly. There was no hot water in the guest shower. All the advertisements talked about a game room. The game room has been turned into a gym at this facility. We were told that went into effect after hurricane Florence went through the area. Your marketing needs to reflect that change.

    Stayed in July 2021

  • Reviewed: 20 July 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The lizards and wasp

    Everything

    Stayed in July 2021

Showing 1 – 25

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