1250 East Plumb Lane, Reno, NV 89502, United States
#21 of 50 hotels in Reno
Guests' ChoiceBased on 454 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.3
Staff
8.8
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 22 June 2024
Glenda
United StatesJust the eggs
The breakfast was good but real eggs would be a lot better!!
Stayed in June 2024
Reviewed: 7 June 2024
Williams
United StatesBreakfast ending at 9am. Wish it were 10am.
Firm bed was nice. Quiet at night.
Stayed in May 2024
Reviewed: 30 April 2024
Cynthia
United StatesI left before breakfast hours . It would have been nice to have access to yogurt , muffin , granola bar, or something to eat before my flight.
Friendly staff, reasonably priced, good location, early airport shuttle
Stayed in April 2024
Reviewed: 26 April 2024
Jocelyn
United StatesStaff (Mark) was rude upon check in. My fault for not reading the fine print. I wasn’t aware that this motel charges a pre-authorization fee of what looked like one nights rent. Then when you actually check in, they charge you again for the night’s stay and other deposits. I was upset, but got more upset as he tried to explain to me that the initial pre-auth fee had already been “refunded” back to my account but that it may not be reflected until 3-6 days, depending upon my bank’s process. I wasn’t so much upset with the process since this motel’s business standard is what it is. But it was the way Mark explained the process as if I were an idiot. Also, we stayed in room 107, A/C didn’t work but room temperature was still comfortable. The one bed closest to the wall sounded like it was going to break when you got on it.
Close proximity to the airport.
Stayed in April 2024
Reviewed: 15 April 2024
David
United Statesbreakfast was great. workers were very prompt and attentive..
Stayed in April 2024
Reviewed: 15 April 2024
James
United StatesIt was ok, clean, nothing special
Good location, includes breakfast
Stayed in April 2024
Reviewed: 9 April 2024
Thomas
United StatesWe stayed here because We had an early flight in the morning and their shuttles service to the airport was exceptional and on time. comfortable room and good breakfast! They allowed Us to park Our car for two weeks at 7 dollars a day.
Stayed in March 2024
Reviewed: 9 April 2024
Mic
United StatesEverything !!
Stayed in April 2024
Reviewed: 28 March 2024
Selma
United StatesThe bed was comfortable and serves nice a breakfast.
The room was great and the location was very convenient.
Stayed in March 2024
Reviewed: 5 March 2024
Tj
United StatesThe hotel seems old and the elevator was loud when going to the 3 floor.
The hotel is 5 minutes from the airport. The room was clean and comfortable.
Stayed in March 2024
Reviewed: 10 February 2024
B
United StatesVery clean. Exceptionally comfortable bed. OK breakfast. Quite dated room interior. Fantastic view of snow covered mountains!
Stayed in February 2024
Reviewed: 28 January 2024
Barbara
United StatesNoisy at night
Staff very nice; prompt airport shuttle and service to something that needed to be fixed.
Stayed in January 2024
Reviewed: 20 January 2024
Rose
United StatesLocation was great, fair price, great staff, clean, good breakfast
Stayed in January 2024
Reviewed: 19 January 2024
Michael
United StatesThe hotel was very close to airport and the breakfast was very good.
Stayed in January 2024
Reviewed: 16 January 2024
Rebecca
United StatesClean & quiet. Just stopped for the night on my way home. It was perfect for what I needed.
Stayed in November 2023
Reviewed: 4 January 2024
Mary
United StatesThe elevator was a bit noisy and sometimes grinded
The staff was kind and welcoming! They were always on top of making our stay more comfortable. We also especially loved the breakfast provided everyday. Food was hot and staff were very on top of making sure everything was visually and physically pleasing and clean and tidy for guests! Food was continually stirred and cycled through in a great manner.
Stayed in December 2023
Reviewed: 30 December 2023
Frederick
United StatesRoom Was next to outside Entrance And Door 2as Slamming Constantly !
Bed was Comfortable And Room Large
Stayed in December 2023
Reviewed: 6 December 2023
Robert
United StatesRoom heater a little noisy
Very good breakfast
Stayed in December 2023
Reviewed: 29 November 2023
Reeves
United StatesNothing, great experience!
Very clean, well appointed and functional hotel for the price. Bed was very comfortable, staff were very nice and responsive, breakfast was great.
Stayed in November 2023
Reviewed: 29 November 2023
Ruta
United StatesNo vegan options for breakfast, disappointing.
Location and room water great. Breakfast, however, didn’t have ANY vegan options except for bananas and coffee…
Stayed in November 2023
Reviewed: 20 November 2023
Jerry
United Statesguy on evening front desk
Stayed in November 2023
Reviewed: 20 November 2023
Dawn
United StatesNeeds better pillows
Great service, clean, we really enjoyed the breakfast I wasn’t expecting that.
Stayed in November 2023
Reviewed: 19 November 2023
John
United StatesLinens needed a bit of love. They smelled nice and were soft but a couple had stains on them.
Great location. Friendly staff
Stayed in November 2023
Reviewed: 18 November 2023
Betty
United StatesIt is an older hotel
It is really close to the airport, the room was clean and the bed was very comfortable . Overall property was well kept and room was very quiet. Very close to freeway access. Staff was friendly
Stayed in November 2023
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