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Reviews of Homewood Suites by Hilton Dover 3 stars

21 Members Way, Dover, NH 03820, United States

#2 of 7 hotels in Dover

Guests' Choice

Review score

Based on 141 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.6

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Showing 1 – 25

  • Reviewed: 11 May 2024

    10
    We will be back for sure!
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms had everything the whole family was happy there! Beautiful place!

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    The stay was very pleasurable. Convenient to the highway. Breakfast was fabulous and the staff was great and very helpfu
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The pool was very cold.

    It was close and convenient to the highway. Easy to find

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Overall, we could consider staying there again if we are in the area.
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    Breakfast the first day was fine. But Saturday when I arrived at 7 am the coffee, eggs and sausage were all luke warm at best. I had to ask a staff person to replace the coffee machine with another machine with hot coffee. I didn't complain about the food but it seemed as if they warming trays were not plugged in.

    Size of the room. Very comfortable and great kitchen.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We really liked the hotel, it seems elegant. Good atmosfere,, the lobby had a fireplace, I loved the breakfast menu, it was varied and very tasty, the rooms were larger than usual, the staff was very friendly, the pool was warm and the jacussi the right hot. There was a goodMexican restaurant few steps away. They allowed us to check in two hours before their check-in time and the hotel check out is at 12 noon, half an hour later than the vast majority of hotels.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had 2 large stink bugs in our room. I felt like I had bugs crawling on me all night.

    Breakfast was good, staff friendly and helpful, location convenient.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Clean, spacious, comfortable accomodations exceeds expectations. Friendly staff.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    Prices seem high in this area. Willing to pay the price for the comfort we need traveling with a 17 year old but it does feel a bit pricey at $200 plus a night with less amenities than some other hotels.

    Love the size of the bedroom and the extra living space. Allows for privacy and comfort for parents and kids. The King bed was very comfortable. Breakfast was fresh and great variety available. Staff friendly.

    Stayed in February 2024

  • Reviewed: 18 January 2024

    10
    Very clean and comfortable room and friendly staff!
    • Leisure trip
    • Family with young children
    • King Studio with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing it was wonderful.

    The spacious rooms and value.

    Stayed in December 2023

  • Reviewed: 7 January 2024

    10
    Excellent, would stay again.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice hot breakfast, friendly staff, clean and plenty of parking. Easy to get to.

    Stayed in January 2024

  • Reviewed: 12 December 2023

    9.0
    Superb
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    clean the staff is so friendly

    Stayed in December 2023

  • Reviewed: 28 November 2023

    10
    Exellent !
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Elevator is quite old, so it was slow but I still liked it.

    Reception was good, staff was good, location is good, can't agree more this was the perfect hotel for our family vacation ! Kids loved the breakfast and pool, within the same location there's mexican restaurant that you can go on a foot to have dinner with friends and family. I super recommend !

    Stayed in November 2023

  • Reviewed: 11 November 2023

    10
    Perfect hotel slumber party for a birthday!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King And Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was excellent! Went above and beyond in treating my son (it was his birthday) extra special!

    Stayed in November 2023

  • Reviewed: 19 October 2023

    10
    I had a comfortable "home away from home" stay in the hands of great caregivers.
    • With a pet
    • Leisure trip
    • Solo traveller
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The only thing I can see that could have been improved was a the back door key entry. I had to go around to the front every time. It wasn't a big deal, just got to walk my dogs a little bit more. And, I didn't ask for help with that. It may have been something that could have been remedied. I will never know.

    The staff was and is SUPERB!!!! Notably the efforts of Jolene Wood and her colleagues to get me a room on standby. They did but I didn't see the message until after I booked with someone else. Also, Carlon at the front desk was amazing. I look at people in the hospitality industry as caregivers and I was very well taken care of. I appreciate all of their work and the extra miles they were willing to go for my comfort and care. I am grateful.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Beautiful, spacious, clean, comfortable room

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 12 nights

    Only one issue was annoying: a package ordered by my wife that arrived just before I did was returned to sender despite my explicit request that they keep it a few days for me. But most guests would presumably be unaffected by such errors... For some reason the kitchen had almost anything but utensils, and plastic ones were provided. One might wonder why, as they had basically everything else (solved easily by purchasing cheap utensils nearby for under $10, but still).

    Not cheap, but a very nice large room that is practically a suite. Reasonably well stocked kitchen allowed me to purchase food at the nearby "Market Basket" thus did not need any other food services. Included breakfast was good. Was great for a longish stay (almost 2 weeks), work-related at UNH-Durham. In-hotel coin operated laundry room was also quite useful. Nice quiet area despite being near the expressway. There was limited free wifi with an option to purchase high-speed wifi, which I did not use. But the free wifi turned out to suffice, e.g. for a business meeting on zoom with video in which I participated from the hotel room.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    10
    Spacious, clean and comfortable.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    Spacious, clean and comfortable. Great breakfast, pleasant people at the front desk, comfortable bed (mattress not too hard), plenty of space in the room, loved the ceiling fan above the bed, proximity to Margaritas. (There can be noise after the restaurant/bar closes on weekends. Request a room in the back of the hotel.)

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Weekend trip stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It could have been cleaner for the price.

    The location, the kitchenette in the room, the pool, and breakfast.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean and awesome location

    Stayed in August 2023

  • Reviewed: 29 August 2023

    9.0
    My best hotel experience
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good Great location Good prices Nice pool Clean Friendly and accommodating staff :)

    Stayed in August 2023

  • Reviewed: 27 July 2023

    9.0
    It was a quick stay. Excellent night sleep.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing. I look forward to staying at Homewood Suites. I hope the prices remain reasonable.

    Homewood suites is a favourite for sure. Nice suites, lots of nice details. Very comfortable. Staff was very kind and helpful. Love a full kitchen, plates, glasses, etc.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    9.0
    This hotel was perfect for what we needed and if we are ever visiting again we would stay here!
    • Leisure trip
    • Family with young children
    • King Studio with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The only issue we had was a weird smell from something to do with maintenance in the hallway but it was not constant. The breakfast was good but my kids were bummed no bacon at all after being there for 5 mornings.

    The front desk was amazing. They were polite and accommodating. The pool and hot tub were great. The actual room was phenomenal; 2 rooms-1 with our beds and one with the living room and kitchen area. It had everything we needed. And the restaurant Margarita’s is literally in your parking lot!

    Stayed in July 2023

  • Reviewed: 8 June 2023

    9.0
    Staff goes above and beyond to help in every way.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    indoor pool could have been cleaner hard to control temperature of shower

    friendly, helpful staff very clean, spacious rooms nice breakfast

    Stayed in June 2023

  • Reviewed: 3 June 2023

    8.0
    The room was spacious, The beds comfortable.
    • Leisure trip
    • Group
    • Two-Bedroom Suite with One King And Two Double Beds - Non-Smoking
    • Stayed 5 nights

    The rooms overall need to be updated. The carpet, drapes in particular.

    The breakfast was good. Though some items could have been hotter.

    Stayed in May 2023

  • Reviewed: 21 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great. I have stayed here before with My family. Only downfall was how uncomfortable the pull out couch was, given that we gave the children the comfortable beds. We sucked it up for the couple of days.. leaving poor sleep. However Everything else was clean and friendly, will definitely be back again!

    Stayed in February 2023

  • Reviewed: 21 November 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We stayed with my oldest and some of her friends to celebrate her birthday. The room was bigger than expected, breakfast was amazing, and the kids had a blast in the pool!! The staff was kind and attentive; the ladies in the kitchen were especially sweet and friendly to our daughter and her friends-helping them with the waffle machine, asking questions about her birthday and if they were having fun, etc. I have never experienced such attentive staff during a hotel stay. Kudos to you, Homewood Suites!

    Stayed in November 2022

Showing 1 – 25

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