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Reviews of Country Inn & Suites by Radisson, Chicago-Hoffman 3 stars

2280 Barrington Road, Hoffman Estates, IL 60169, United States

#6 of 9 hotels in Hoffman Estates

Guests' Choice

Review score

Based on 278 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.7

  • Location

    8.3

  • Facilities

    7.3

  • Staff

    7.6

  • Value for money

    7.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 16 May 2024

    7.0
    Nothing to write home about.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    As I recall breakfast area was on darker side. TV wasn’t on to watch news. Its the same breakfast that you have at any of your hotels. It felt like trying to save money anywhere possible.

    It was something to eat in the morning. It did have coffee.

    Stayed in April 2024

  • Reviewed: 20 March 2024

    6.0
    It was adequate
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Shower had very little water pressure. Room could have been cleaner. Carpet seemed dirty. The hotel just seemed “tired”

    Breakfast was fine.

    Stayed in March 2024

  • Reviewed: 3 December 2023

    6.0
    Stay was ok for the price and amenities but shower cleanliness should be a given.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The shower tiles/grout in the room was visibly red and developing mold looked unsightly and unhealthy.

    Included breakfast option was decent for the price

    Stayed in December 2023

  • Reviewed: 20 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Water pressure was terrible in the bathroom.

    Staff was accommodating for our very late arrival. Room was clean and comfortable with lots of coffee, microwave and fridge.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room wasn't very clean, there was trash still shoved up under the TV stand and the sheets were dirty.

    The gentleman at the front desk was very kind and accommodating. The location is great!

    Stayed in November 2023

  • Reviewed: 29 October 2023

    7.0
    Good
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    staff was kind respectful

    Stayed in October 2023

  • Reviewed: 27 October 2023

    8.0
    Pleased with stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Wish there were more hangers in closet and hooks to hang things on (such as on the back of bathroom door).

    Surprised by the excellent variety of foods, and they were cooked well. Loved all the pillows on bed. Overall, pleased with room!

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    It was fun, and accomodating
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The tub and toilet area was cramped and the very bright motion light in there was annoying

    The staff was great. We had several humorous complications and the staff was helpful and enjoyed the humor with us. Staff was the best thing about the stay. The breakfast was good

    Stayed in October 2023

  • Reviewed: 25 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Shower had no non slip precaution in it. My husband slipped and fell and hit his head on tub. Our room had no microwave. We couldn't have any more coffee filters until morning.

    Location, bkfst.

    Stayed in September 2023

  • Reviewed: 19 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 7 nights

    grounds, parking lot dirty, with trash

    Stayed in August 2023

  • Reviewed: 18 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast

    Breakfast was below expectations. Everything was over cooked.

    Stayed in July 2023

  • Reviewed: 28 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location and price was good, but lots of broken pieces of furniture and structural things broken and/or worn like the carpeting

    Stayed in July 2023

  • Reviewed: 15 July 2023

    6.0
    A fine basic hotel but don't expect anything fancy.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The bathroom had a motion detector light. I really hate motion detector lights in hotel bathrooms, because I find it much easier to get back to sleep after a 2 a.m. bathroom visit if the light stays off. I actually bring along a night light specifically so that I will not need to turn on the light in the bathroom. Not only was there a motion detector light, if you turned it off on your way into the bathroom, it would turn itself back on 30 seconds later. Just the WORST feature. Also, the charging port by my bed did not work -- I discovered this in the morning when my phone hadn't charged at all. I moved it over to the charging port by the desk, and that one didn't work either! I wound up plugging in a charger to an outlet to charge my phone. Which I could have done overnight, if I'd realized that the charging port wasn't working! Just not having a charging port at all is less annoying than having one that doesn't work. Finally, the listing claims this hotel offers a Japanese-style breakfast. The breakfast was just your regular old hotel buffet, with a waffle maker and muffins and yogurt. It was fine, but given the listing, a little disappointing. This should be updated.

    The bed was comfortable, the room was quiet, and the hotel has a nice outdoor pool. (We didn't use the pool because it wasn't that warm out, but it looked like it would be very pleasant on a hotter day.)

    Stayed in July 2023

  • Reviewed: 29 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Great breakfast cool location.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    7.0
    good, clean but rate way too high for the weekend
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    toilet was not functioning properly, when front desk notified they said I probably had an older toilet and did nothing Twix

    mostly clean, good room fridge, fairly modern, good breakfast

    Stayed in June 2023

  • Reviewed: 6 May 2023

    8.0
    Very good
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    paint peeling on bathtub. refrigerator in room was noisy.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    8.0
    A pleasant one-night stay in a very comfortable room, plus a great breakfast the next morning.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom could have been a tad cleaner, but was satisfactory.

    The breakfast was exceptional in variety & taste of foods. Very pleasant room in which to eat.

    Stayed in April 2023

  • Reviewed: 27 March 2023

    6.0
    Clean better & update hotel
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    Air vents in window units had black mold. I cleaned them with my clorox wipes & then brought them down to show supervisor. Obviously, noone is checking vents! Mattress needs replacing--very soft & lumpy. Hotel looks old!

    Staff was helpful -- breakfast was decent

    Stayed in March 2023

  • Reviewed: 25 March 2023

    8.0
    I have always had a good stay before but after this encounter I will find another hotel in the area.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check out was awful. I was told that I get email receipt but didn't. When I called to request one the person I talked with said his name was Patrick was awful, just rude. When I told him didn't have to speak to me like that Patrick reply you got your receipt check your email and hung up.

    Good

    Stayed in March 2023

  • Reviewed: 23 March 2023

    8.0
    Good stay will comeback soon
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    The Toilet seats were peeling off it's color and Hot water takes a long time to get hot

    The Beds are comfortable and Breakfast was Nice and Hot

    Stayed in March 2023

  • Reviewed: 20 March 2023

    8.0
    It was relaxing and comforting.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 5 nights

    I would have liked Daily Housekeeping, but I understood the reason why they are not yet having that service.

    The staff was extremely friendly and helpful.

    Stayed in March 2023

  • Reviewed: 9 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The front desk staff was friendly and helpful, specially Patrick, this was one of the reason I booked in this hotel once again

    Stayed in March 2023

  • Reviewed: 2 February 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    The breakfast was standard but nothing fancy and I wasn't too impressed.

    The room was comfortable. There was a sports team there as well but it didn't seem noisy. A nice place to stay while passing through.

    Stayed in December 2022

  • Reviewed: 20 November 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bar was closed.

    Stayed in November 2022

Showing 1 – 25

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