25 Matheson Street, Healdsburg, CA 95448, United States
#5 of 19 hotels in Healdsburg
Guests' ChoiceBased on 83 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
9.7
Facilities
9.1
Staff
9.2
Value for money
7.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 October 2024
Greg
United StatesNothing
Hotel Healdsburg is an open and full of natural light. The hotel is a first class operation. The are many public outdoor areas. The Dry Creek Kitchen is wonderful.
Stayed in September 2024
Reviewed: 2 August 2024
Ronald
United StatesVery pricey
Location, continental breakfast, staff, room and pool.
Stayed in August 2024
Reviewed: 5 May 2024
Ian
United StatesLovely setting on the Plaza.
Stayed in April 2024
Reviewed: 18 April 2024
Karen
CanadaFantastic location. Lobby restaurant/bar was great for drinks before going out and the continental breakfast was quite good as well. Very friendly surface. Room was large and comfortable.
Stayed in April 2024
Reviewed: 19 February 2024
Crystal
United StatesThe staff was amazing Tyre in valet greeted us like family coming and going every day and went and above and beyond to accommodate our daily request in the pouring down rain.
Great staff, great location.
Stayed in February 2024
Reviewed: 1 January 2024
Juan
United StatesBreakfast should have been more than continental.
Room and bathrooms were oversize. Hotel Staff was very friendly
Stayed in December 2023
Reviewed: 18 December 2023
Garret
United StatesConcierge incompetent
The room was great but why only one sink? Liked the bar scene Jazz excellent
Stayed in December 2023
Reviewed: 18 October 2023
Stapleton
United StatesExcellent staff. The location is superb. Easy access to Santa Rosa airport. Many great shops and restaurants are within easy walking distance. They've always made us feel like they wanted to take care of us.
Stayed in October 2023
Reviewed: 12 September 2023
Steve
United StatesAir conditioning. Fancy lighting technology was a pain. Bathroom doors were ridiculously heavy to slide close.
Great location. Cleanliness
Stayed in September 2023
Reviewed: 16 August 2023
Roxanne
PhilippinesThe staff were so helpful especially Tyrees. He attended to our needs from start to finish. The rooms were exceptional.. the best accommodations we have had in California to date. The beds were so comfortable, amenities complete.
Stayed in August 2023
Reviewed: 8 August 2023
Farida
United StatesThe hot tub area could have been a bit nicer. Elevator was very slow.
Did not have breakfast there.
Stayed in August 2023
Reviewed: 1 August 2023
Margaret
United StatesWonderful location. Fabulous room. Very friendly, helpful staff. Traveling with our 10 year old granddaughter who loved the hotel and the swimming pool.
Stayed in July 2023
Reviewed: 6 June 2023
Leticia
United StatesEverything was beyond spectacular! I will be back.
The staff ALL were exceedingly friendly and helpful! Hotel Healdsburg, the staff and surroundings were absolutely amazing!
Stayed in June 2023
Reviewed: 3 June 2023
Cathy
United StatesLiked everything.
Room very luxurious and comfortable. Complimentary high quality snack food in room, restocked regularly. Also yummy breakfast buffet included in stay. Prime location. Friendly staff. While room rates are high, but commensurate with equivalent accommodations. However during our stay, it was relatively more economical than the standard rates for this hotel.
Stayed in May 2023
Reviewed: 23 May 2023
Michael
United StatesEverything was great
Beautiful property
Stayed in May 2023
Reviewed: 26 April 2023
Jeffrey
United StatesIt is really hard to get ahold of the front desk to change or modify reservations. Multiple phone transfers voicemails returned days later. People in the same group I was traveling with had similar experiences. In the end it was all resolved to my satisfaction it was just stressful getting there.
It is a great downtown location on the square.
Stayed in April 2023
Reviewed: 20 April 2023
Stephanie
United StatesNothing
Breakfast was great! Continental or order from the menu. Food was delish!
Stayed in April 2023
Reviewed: 16 April 2023
Cookie
United StatesNot sure.
There were two choices for breakfast. Buffet which was included with the room price, or made to order which was an additional price. They also charged our car each evening which was great.
Stayed in April 2023
Reviewed: 3 January 2023
Caroline
United Statesnothing
The building and the rooms - beautiful design and architecture. The concierge was also incredibly helpful well before our stay.
Stayed in January 2023
Reviewed: 22 October 2022
Gary
United StatesI prefer the option of brighter lights in our room.
Location, very convenient to walking the Healdsburg downtown area. Thank you for the treats delivered to our room to celebrate Teri’s birthday and also our anniversary. Greatly enjoyed the five course dinner at Dry Creek Kitchen. The accompanying wines added to a fantastic dining experience.
Stayed in October 2022
Reviewed: 21 September 2022
Monica
United StatesThe young man who helped us with our bags (very friendly) offered to charge our Tesla, which was very appreciated, but the next morning when we left, we realized it had not been charged. Unfortunately, we did not have extra time to sit and wait for it to charge up, so that was a disappointment as we had a bit of a drive ahead of us and would need to stop elsewhere to charge it in order to have enough to get home. In the room, the door to the bathroom, a barn door style slider, was quite hard to slide open and closed (no handle). The bathroom was lovely but the shower pressure was so poor that my husband didn't even wash his hair because he was afraid it would take forever to get the shampoo out! This was a surprise given how nice the facilities were otherwise and how costly the room was.
The Hotel Healdsburg is a lovely hotel in a great location. The grounds are beautiful and the staff we interacted with were all professional and friendly. The room (204) overlooking the plaza was very nice and comfortable. It was spacious, clean, and there were complimentary snacks for us, which was a really nice touch. The bed was very comfortable.
Stayed in September 2022
Reviewed: 7 September 2022
Patricia
United StatesModern and comfortable. Rooms were roomy, bathroom was spa-like. Close to wonderful restaurants.
Stayed in September 2022
Reviewed: 11 May 2022
George
United StatesBreakfast was over at 10:30, whish we would have known.
Eddie was super friendly as well as all staff
Stayed in May 2022
Reviewed: 10 March 2022
Natalie
Canadafacilities, amenities
Stayed in March 2022
Pas de la Casa, Andorra
Puno, Peru
Martinchel, Portugal
Dongara, Australia
Venice, Italy
Chiang Mai, Thailand
Coucy-le-Château-Auffrique, France
Skála, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content