31040 Alvarado-Niles Road, Union City, CA 94587, United States
#1 of 3 hotels in Union City
Guests' ChoiceBased on 304 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
9.0
Staff
9.2
Value for money
8.8
Free WiFi
6.6
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End of dialog contentReviewed: 8 September 2021
Rosana
United StatesThe room is clean and bed is comfortable. The breakfast is OK. I will not say very good as what is described from most of the reviews.
Stayed in September 2021
Reviewed: 3 September 2021
Galvan
United StatesI was not able to sign on to the free WiFi.
The breakfast was great. I like that they had different breakfast. Not the same thing every morning. Good hot breakfast.
Stayed in September 2021
Reviewed: 30 August 2021
Reina
United StatesNothing.
The hotel is pretty clean and the staff are friendly. The hotel is super close to everything freeway, restaurants many more. will be back here on our next vacation.
Stayed in August 2021
Reviewed: 15 August 2021
Eric
United StatesWe were moved to another room because the bathtub faucet wasn't working.
Clean room, comfortable bed & very good complimentary hot breakfast &, of course, location.
Stayed in August 2021
Reviewed: 14 August 2021
Donato
United StatesThe breakfast is good and the location are perfect for dining , watching movies and meeting places of my old friends Lastly my 12 yrs, old daughter enjoyed your indoor swimming pool.
Stayed in August 2021
Reviewed: 8 August 2021
Danita
United Statesit’s very clean and they friendly here
Stayed in August 2021
Reviewed: 5 August 2021
Jennifer
United StatesThere were minimal breakfast choices and the bananas were overripe.
The room was clean, updated, and fresh. The staff was friendly and helpful.
Stayed in August 2021
Reviewed: 3 August 2021
Paea
United StatesClean and beautiful
Stayed in August 2021
Reviewed: 31 July 2021
Oscar
United StatesNone
24 hour coffee and hot water with tea bag supplied. Excellent continental breakfast.
Stayed in July 2021
Reviewed: 24 July 2021
Linda
United StatesBreakfast was very limited, but we were able to find enough items on the healthier side to eat. They don't offer an outside, ordinary120 outlet so I could charge my Chevy Volt overnight.
Very comfortable and quiet. We were able to use the breakfast room that night to play cards with another couple, no problem.
Stayed in July 2021
Reviewed: 24 July 2021
Mary
United StatesNothing
Excellent customer service and comfortable room, had a deep sleep!
Stayed in July 2021
Reviewed: 23 July 2021
Lorri
United StatesWhen we arrived, the young lady who checked us in, wasn't very friendly. When looking up my reservation, she actually said... " are you sure your reservation is here? Maybe your at the Holiday Express" made us feel like she thought we didn't belong there. The gentleman leaned over and helped her locate our reservation, because he found it before her. We travel a lot, stay in many places. The first person contact is vital to how people feel about where we stay.
Breakfast looked great, but we only got coffee and muffins. Our room was amazingly quiet n we appreciated that. Loved the shower water flow! I deal with chronic pain and hard pressure is torture. However this shower was enjoyable. Having a microwave in room was nice, some hotels don't have them. When checking out, the woman at the front desk was engaging and friendly. And even though she wore a mask, you could see n hear her smile. Offered water as we left and shared about the breakfast with us.
Stayed in July 2021
Reviewed: 17 July 2021
Aileen
United StatesJust the pool, a bit dirty.
Breakfast was just fine. Location is perfect.
Stayed in July 2021
Reviewed: 14 July 2021
Niko
United StatesPlace was great to stay at clean and staff were amazingly friendly and helpful.
Stayed in July 2021
Reviewed: 11 July 2021
Sheila
United StatesBest lodging experience ever!
Stayed in July 2021
Reviewed: 10 July 2021
Wolfgang
United StatesThe pool, very clean, beds comfortable, nice inviting lobby, professional staff.
Stayed in June 2021
Reviewed: 10 July 2021
Keenan
United StatesNone really
Room was clean and smelled fresh. It is not easy to find an affordable room that doesn’t smell like an ash tray in this area so it’s an A+ for me. The hotel staff was very professional.
Stayed in July 2021
Reviewed: 30 June 2021
James
United StatesLocation, staff and cleanliness
Sam has been good and very professional.
Stayed in June 2021
Reviewed: 30 June 2021
Rebecca
United StatesIt was all fine!
Clean, quiet, convenient!
Stayed in June 2021
Reviewed: 28 May 2024
Katherine
United StatesNot clean, smelled bad.
Location
Stayed in May 2024
Reviewed: 27 December 2023
Cheryl
United StatesBreakfast not great. Asked for my room to be cleaned & they didn’t do it.
Lots of restaurants & shopping nearby. Water & snacks provided.
Stayed in December 2023
Reviewed: 12 December 2023
Julia
United StatesAbsolutely zero parking. It was frustrating that it wasn't in a safe enough area to park on the road, or that it was the only option. I ended up paying $20 to park my own car, even though they called it valet. Also, their turn in was more narrow then what I expected and I ran into their post and scraped our car.
I liked that it was right off the freeway. I also appreciated that they allowed me to check in late.
Stayed in November 2023
Reviewed: 19 September 2023
Lisbeth
United StatesI had a lot of ants in the table. Twice the breakfast I got in less than 10 minutes the food was infested with ants. Cleaned it was the same thing again. Back to the table infested with ants.
Breakfast was good. The Location perfect for my work.
Stayed in September 2023
Reviewed: 19 July 2023
Nicole
United StatesFront desk attendant was not communicative. Not helpful.
Location was great. Room was clean and spacious.
Stayed in July 2023
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