N/A

Staff and location and property itself was just superior

Stayed in May 2024

Nothing I can think of

Close to the airport and had a shuttle to and from the hotel

Stayed in February 2024

Airport shuttle runs 24 hrs so very convenient

Stayed in April 2024

Limited food options within walking distance.

Clean rooms and friendly staff.

Stayed in March 2024

No complimentary breakfast.

Stayed in March 2024

Nothing

Super clean and staff very friendly

Stayed in March 2024

We were trying to get to bed early b/c of an early flight but there was a family near us that was pretty loud for awhile.

We had to catch a plane before breakfast was available.

Stayed in March 2024

We skipped the breakfast as it was an additional charge. I was disappointed since the room fee was in the higher price range.

The location was fine. We heard no outside noise and the hallway was quiet. The shower was nice with lots of warm water. The beds were ok but the pillows were too soft for me.

Stayed in March 2024

Not have a complementary breakfast

The room was very comfortable. It was located very close to the airport but very quiet. The rooms have microwave, mini fridge and huge tv. The only draw back which isn’t a true drawback is no free breakfast. It’s posted on the site. You can purchase but it is a 5 minute drive or there is a subway across the street.

Stayed in February 2024

Workers talking Spanish in hallway

Environment

Stayed in December 2023

N/a

Facility was clean, and the staff was friendly and helpful.

Stayed in December 2023

Wasn’t really near a lot of places to eat. You had to get back on highway and travel.

It was convenient to the airport. I had a price from Booking.com. It included my dollars off. But the charge to my card was full price.

Stayed in January 2024

Breakfast is not included in the price.

Great hotel for stay close to CVG airport. Much better than other hotels nearby. Very friendly staff and free of charge shuttle to the airport. Nice lobby, very comfortable bed, clean room and all you need in the bathroom.

Stayed in January 2024

I misunderstood breakfast. I thought it was included in the stay. It’s a Starbucks.

Convenient

Stayed in January 2024

Walk in showers are another favorite item for me. I would like to suggest that Courtyard adopt the free breakfast that Residence Inn has in the morning.

The beds are very comfortable and the staff is so accommodating and consistently friendly. The Wi-Fi and big screen TV is also excellent. Also, kudos on setting out a Keurig pot of coffee in the snack area. I used it a few times as I was preparing notes to guest on a major podcast. And being able to have items printed that I created on my computer laptop was also a plus.

Stayed in December 2023

N/A

Cleanliness and comfort of the room

Stayed in December 2023

All was good for this stay

Not applicable

Stayed in December 2023

😋

Clean, comfortable, one of the better stays I've had. Great bar, wonderful staff.

Stayed in December 2023

No complaints.

Clean, fast check in, close to airport. Super comfortable bed. Bistro food was good for a quick bite.

Stayed in September 2023

Great location in driving distance if going to any Cincinnati games.

Stayed in September 2023

The only issue I had was in relation to CVG shuttle service. I wasn't aware that there were three Marriotts near CVG - Marriott Cincinnati, Marriott Residence and Marriott Courtyard. I was booked at Courtyard, and though the first shuttle driver specified his route as Marriott Cincinnati, my only understanding was Marriott - not knowing there were three nearby Marriotts , so I arrived at the wrong location which wasn't confirmed until I was at the Marriott Cincinnati front desk. There, I was told that the Courtyard shuttle couldn't pick up from the Cincinnati hotel, so I would have to take their shuttle back to CVG. Yet, they kindly called Courtyard for a CVG pickup. Apparently, the Courtyard shuttle driver got the call for my pickup and went through much traffic to collect me from the Cincinnati hotel, then discovered I was at CVG. So, there were delays and confusion, but beyond, all was well. Simply a note of caution to future travelers to show your booking confirmation with CVG's Marriott shuttle drivers to ensure a smoother start - and once checked in, get yourself on the return shuttle list. My 5AM shuttle back to CVG was at capacity

Managers, staff, shuttle drivers were all exceptionally professional, kind and courteous - even when faced with some challenging guests. Because of a mix-up related to the shuttle, the manager very generously let me take my pick of floors. The room was quite comfortable. Grateful that it had a microwave, fridge and coffee maker, as I had a very short stay, with a very early departure. It was nice to be able to heat and eat food/beverages I'd brought. Kudos on encouraging recycling by having a small receptacle in the room.

Stayed in August 2023

Great staff !

Stayed in August 2023

Breakfast not included so we didn't eat there

Stayed in July 2023

No complaints

Very convenient to airport. Shuttle was prompt. Bistro was very good! Was on the furst floor and it was very quiet. Bed was very comfortable. The shower was good. Check in and check out extremely easy.

Stayed in April 2023