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Reviews of Grand Star Hotel Bosphorus & Spa 4 stars

Siraselviler Cad. No:45 Taksim, Beyoglu, 34437 Istanbul, Turkey

#2043 of 2,416 hotels in Istanbul

Guests' Choice

Review score

Based on 109 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    8.7

  • Facilities

    6.8

  • Staff

    7.4

  • Value for money

    7.2

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Sea View with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Sea view

    Stayed in May 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Food is not good

    Stayed in April 2024

  • Reviewed: 3 April 2024

    6.0
    It wasn't a very good choice οκ
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the negatives are that we booked it through booking and chose to pay cash. when we arrived at the hotel luckily we were served quickly although we knew that check-in is at 14:00. but when we went to pay the person in charge told us that he didn't have change to give us and he kept it. the room was relatively good. quite clean. the beds were good a bit uncomfortable and hard. it had a view of the open air of course. the big problem is that there were only two outlets to charge our mobiles one of which was not working.for breakfast we went down at 8:45. but it was very bad, the buffet was almost empty.

    we chose this particular hotel to stay in istanbul. the positives are that it is close to the center within 5 minutes from the metro station and the center of Taksim. there you can find many nice shops for food and coffee. The room was clean and comfortable. We had warm water.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Liten Kakerlache på frykost bord

    Facility .near of all

    Stayed in March 2024

  • Reviewed: 18 February 2024

    8.0
    relaxation trip
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    poor breakfast the same every day and sometimes nuisance neighbors

    perfect staff beautiful location amazing see view

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Good value for money
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing actually for this rate things where just fine

    Good location decent staff room was clean and bed is comfortable breakfast was okay

    Stayed in December 2023

  • Reviewed: 1 January 2024

    6.0
    Great location, average hotel
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    We booked 3 beds for 5 nights, we got 1 med bed with 1 small bed all 5 nights. Also, we had to change our room 3 times! The breakfast wasn't that good

    Zaki was a big help, location was superb

    Stayed in January 2024

  • Reviewed: 22 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Lobby

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Connection Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    poor breakfast

    Stayed in November 2023

  • Reviewed: 7 November 2023

    6.0
    Was alright place was clean and facilities were good just they need to work on the breakfast as Iam very disappointed wi
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The thing that Iam very upset about is the breakfast!! There wasn’t that much of options in the breakfast and it was just some cereal and boiled eggs and some other stuff but there was no cooked eggs for example omelet or any beans or even fruits to offer at the breakfast which was very upsetting to me because breakfast costed me approximately around 40$ for 2 guests and it’s not what I expected from this hotel and I’m very disappointed in the breakfast compared to other hotels in the area the breakfast is lacking many things and it needs the management attention immediately. Also to add there was no napkins on the table to clean ur hands or anything if needed !!!

    Everything about the property was good and it was very clean and the service was okay and the location is also very good

    Stayed in November 2023

  • Reviewed: 5 November 2023

    6.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Although I deal with this hotel since 2013, I choose it every time I visit Istanbul, but this time I found it less satisfying. We had cockroach in the bathroom, also Breakfast options very very limited and cold.

    Staff are very kind, they are ready to help with anything quickly, location very near to Taksim square, and Busphorus view is amazing

    Stayed in November 2023

  • Reviewed: 10 October 2023

    8.0
    Great location, easy walks to lots of transportation options and eateries. Great views from my room of the Bosporus.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    For the price you can’t complain, it is what it is.

    Front desk was great, Meysam Hawrahi was very helpful and accommodating getting me into the hotel smoothly and efficiently, I have nothing but praise for his efforts after a long flight.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Sea View with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Location! View from the balcony

    Stayed in October 2023

  • Reviewed: 25 September 2023

    8.0
    Love Istanbul & Besiktas área in particular.
    • Leisure trip
    • Couple
    • Superior Sea View with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was below our expectation and only used once of of four opportunities as a consequence.

    Great view from the room, comfortable bed & nice bathroom with large shower.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The A c was not that good thus is second tine I used the hotel with sane problem. Breakfast fair for the money you paid

    Location cental 3 minutes walk to iskkal Road everything around you

    Stayed in September 2023

  • Reviewed: 6 May 2024

    10
    love the stay and our appreciations are for staff member Pahnaz
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 6 nights

    NA

    Location was very good. Rooms were clean. we booked three room for about a week and staff was very cooperative. I would specially like to mention the girl Pahnaz on Reception was so cooperative and always ready to facilitate with smiling face. She know her job very well, knows english and knows best way to deal customers. we also got free upgradation of rooms with sea view.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    2.0
    Great location, would not stay at this hotel again or recommend it in the future
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    First the price was high. Expected to pay city prices but this was not value for money. The standard of cleanliness was very poor. Sheets and towels weren't changed every 2 days as advertised. The bathroom was not cleaned every day, missing lightbulbs and lights not working, TV only showing Turkish channels. And a general poor standard of room maintenance. The whole hotel needs upgrading and cleaning and reception needs to be more welcoming. First impressions are really important.

    The location of the hotel was excellent. The breakfast was good but not varied and after 10 days stay, became very boring

    Stayed in April 2024

  • Reviewed: 16 April 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Cleaning is not good Service is very bad

    Nothing

    Stayed in April 2024

  • Reviewed: 14 April 2024

    5.0
    Good location room is very small for two
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Very small rooms although I upgraded my room to superior. Breakfast was very bad

    Location

    Stayed in April 2024

  • Reviewed: 2 April 2024

    1.0
    not to go again to this hotel
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    airconditioner could have been working, hot water could have been available, the payment recieving person could have handed over the extra cash, the reception person/ payment receiving person could have been more considerate to the problems stated above.

    nothing -- only thing is that I came alive and did not suffer any health issues.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Istanbul is the best city ever
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing actually

    Since 10 years I’m a regular guest in this hotel The location is amazing better than Marriott and the 5 stars hotel in that area I will never choose different hotel

    Stayed in March 2024

  • Reviewed: 10 March 2024

    1.0
    Not good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed not comfortable, toilet also not good and all rime we heard toilet sound from cabinet from rooms upstairs and beside us, neighbor voices all time is high and w can’t sleep at all

    Location

    Stayed in March 2024

  • Reviewed: 9 March 2024

    1.0
    VEERRRRYYY BAAAADDDD
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Don’t stay in this hotel its very very bad hotel the staff and the rooms , the rooms is very tiny and the stuff is very aggressive the manger of the hotel is aggressive and the front desk they refused to let our friend to visit us with out pay 30 dollars , and we only been late for 1:30 hours they shot to us and entered the room when i was changing my clothes to kick us out of the hotel all of this and they will not offer you any thing water or tea or room service or any thing !!!!

    No thing is good its a catastroph

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Good feedback about hotel Grand Hotel.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no swimming pool. The senk in the washroom. Breakfast time must started from 8 am till 11 am.

    The service was very good, the staff is friendly and helpful, especially the manager Erdem, he can fix problems and make things simple and clear. Behnaz is amazing, this lady is very helpful and very kind. Salma also, she speaks 4 languages which is helping everyone with having a good communication. Serhat is so kind. Btuhan and Hekmat are kind and very nice as well. Faten was smiling with all gustes and trying to make us happy during the breakfast. I highly recommend this hotel to everyone for staying in Istanbul.

    Stayed in February 2024

Showing 1 – 25

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