Jalan Sultan Ismail, Chow Kit, 50250 Kuala Lumpur, Malaysia
#67 of 484 hotels in Kuala Lumpur
Guests' ChoiceBased on 2112 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
8.8
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 21 April 2024
Sameer
United Arab EmiratesDidn't like the buffet breakfast because even though you had a lot of international crowd they catered towards only malaysia crowd. As we were not a malaysia, all the dishes were absolutely bad and tasted sweet, with use of alot of sweet suaces. Being a marriot brand we expected a better food quality. If you an international crowd and looking for a good food thinking it is a marriot brand, then I hope you look for another hotel.
The location and the service.
Stayed in April 2024
Reviewed: 21 April 2024
Mahiza
MalaysiaNone. I just don’t like the pillow because too soft & thin. I couldn’t sleep well 😓
Location & comfortable room.
Stayed in April 2024
Reviewed: 11 April 2024
June
MalaysiaThe Bathroom floor especially after taking bath, with the water dripping it will be very slippery.
Room and the bed comfyness
Stayed in April 2024
Reviewed: 11 April 2024
Wenyi
AustraliaIt is a little old but can acceptable.
Service and breakfast
Stayed in April 2024
Reviewed: 6 April 2024
Eliza
CyprusI picked a high floor room which had an exceptional view (definitely worth it) and had breakfast included which had a great variety of breakfast items. The room was comfortable and always clean. The staff was polite, helpful and spoke English.
Stayed in March 2024
Reviewed: 4 April 2024
Pamela
Dominican RepublicShe shower made a very annoying squeaky sound when you closed it.
Breakfast was amazing. A lot of variety from all over the world cuisine. The room was big, very comfortable and clean. The gym was very well equiped and comfortable. Overall a great stay and value for your money.
Stayed in March 2024
Reviewed: 4 April 2024
Ondrej
Czech RepublicObviously it is getting worn out, some refurbishment would be nice. The late night Check in took horribly long, 45 minutes during which we were not even offered a water. Despite the location, you can probably get better deals. I was expecting more from Sheraton.
Well located hotel with amazing breakfast. Nice gym and wellness , also outdoor podle, from where you can just glimpse the Twin towers.
Stayed in March 2024
Reviewed: 1 April 2024
Sharifudeen
MalaysiaNothing
Status and comfortable.
Stayed in February 2024
Reviewed: 21 March 2024
Younes
MalaysiaNone
Room beautifully designed
Stayed in March 2024
Reviewed: 18 March 2024
Jenny
AustraliaBathroom a bit outdated.
Location good, room is spacious, bed very comfortable. Staff very friendly and helpful.
Stayed in March 2024
Reviewed: 15 March 2024
Amir
SingaporeWhen I book the place, it was indicated as free parking. Wasn’t aware that there’s a lot of new procedure on parking. It’s RM5 per entry if you verify at the counter. if you forgot to verify, it’s more than RM75 per day.
Almost everything. Nearby to a mall, convenience store, eateries and shops.
Stayed in March 2024
Reviewed: 11 March 2024
Omar
United Arab EmiratesFacilities Slow service Very expensive
Clean Location
Stayed in March 2024
Reviewed: 8 March 2024
Charlotte
DenmarkNo complains really!
Big room and comfortable beds. Nice lounge with small hot and cold dishes as well as drinks. Big breakfast buffet with a lot of choices.
Stayed in February 2024
Reviewed: 3 March 2024
Van
CanadaThe bathroom has wierd water gun wash and no garbage can
Hotel with nice room comfortable bed , Breakfast multi choice
Stayed in February 2024
Reviewed: 29 February 2024
Luqman
MalaysiaParking rate. Parking should be waiver free for hotel guess.
Toilet was very friendly muslim. Food are so delicious.
Stayed in February 2024
Reviewed: 24 February 2024
Mohd
Malaysiavery late check in process, just like a year 1980 check in time..turtle more faster then front desk officer. the bed sheet also have a stain please GENERAL MANAGER do something, dont just drink drink and drink , please notify my comment.
location & room
Stayed in February 2024
Reviewed: 22 February 2024
Andrew
SingaporeNeeds to be refreshed in terms of looks and facilities
Central, value for money
Stayed in February 2024
Reviewed: 13 February 2024
Carmen
MalaysiaMaybe more options for breakfast would have been better but nevertheless we still enjoyed our stay
Sheraton Hotel was great We had a lovely time - the lounge was great for us and so was breakfast
Stayed in February 2024
Reviewed: 6 February 2024
Traveler
NetherlandsThe location isn't excellent since it's not THAT close to KLCC or Bukit Bintang. However, it's very easy to get there by Grab or metro or a relatively long walk.
It's the second time I have stayed here and I would stay here again. Great facilities and the surrounding area has everything you need.
Stayed in February 2024
Reviewed: 24 January 2024
Ruchi
AustraliaOur stay at Sheraton was really nice. Good breakfast, comfortable rooms and good service.
Stayed in December 2023
Reviewed: 19 January 2024
Wajma
AustraliaMould in bathrooms, of our four rooms 1 had a leaking shower non stop and one had a very temperamental aircon
Pool, bar and location, food was delicious
Stayed in January 2024
Reviewed: 18 January 2024
Mohd
Malaysianothing
service , Mr daniel from F&B really polite to us
Stayed in January 2024
Reviewed: 17 January 2024
Liza
SingaporeAll was good for me and family
all was good for me and family. friendly and helpful staff. I will definetly come back again to stay
Stayed in January 2024
Reviewed: 13 January 2024
Do
United StatesVerry good
Location
Stayed in January 2024
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