“During my stay, despite the busy check-in period, Ms. Jady, the receptionist, was incredibly efficient and helpful. She swiftly processed my check-in, addressing all my queries with a warm and professional demeanour. The room exceeded my expectations in terms of cleanliness and amenities. Ms. Jady ensured that my preferences were met, making the check-in process smooth.
The room provided by her was exceptionally spacious, featuring a remarkably comfortable bed that ensured a restful night's sleep. The cleanliness of the room was impeccable, reflecting a high standard of housekeeping.
Additionally, the bathroom was equally impressive with its modern design and cleanliness. The amenities provided were sufficient and added to the overall comfort of my stay. I would highly recommend this hotel based on the excellent accommodations provided.
I had the pleasure of experiencing exceptional service from one of the staff members who delivered my food. Although I regret not recalling her name, her kindness and attentiveness left a lasting impression. She not only delivered my meal promptly but also took the time to inquire if there was anything else I needed, demonstrating a genuine commitment to guest satisfaction.
Her hospitality and service quality were truly commendable, adding a personal touch to my dining experience at the hotel. Such dedicated staff members contribute significantly to the overall positive atmosphere and guest satisfaction.”
“The hotel is very clean and with good ambience. Friendly and Professional staffs.Nice family room set- up. Good and delicious food at Nueva Restaurant. Special thanks to Ms Tricia and Mr. Rahul for your assistance during our check- in. Thanks to our room boy for making our room pleasant. Thank you Nuevo Restaurant for the good and delicious food and to Ms. Divina for your assistance and thank you to the lifeguard personnel for keeping the pool area clean.”
“We had initially booked a Club room on one of the high floors. I had assed for a room with a nice view, and as theyre weren't any rooms with a good view we were offered an upgrade to a Junior suite at a reasonable price, which we did.”
“Reception staff and front of house excellent, very friendly. Housekeeping, also excellent. Excellent location to get around Dubai. Beautiful hotel and we very much enjoyed are stay in Dubai”
“I called more than once and they told me that the responsible employee would contact you, but no one called, and I went there myself and the employee was not there”
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