Charges for entertainment area

Very good place to stay and enjoy with friends and family

Stayed in June 2024

I was above the restaurant which was installing metal stands I’m guessing for a summer dining roof so it was noisy. Dirty balcony and moths in the room.

Been here before, for me it’s convenient and a decent hotel

Stayed in June 2024

Great stay

Stayed in June 2024

None!

It was amazing! For sure will visit again and will recommend it to our friends. The service was great! and the staff that entertain us are friendly and accommodating. Keep it up!

Stayed in June 2024

Thank you everyone

Stayed in May 2024

Phone or the room was not working

Vibes , restaurants

Stayed in May 2024

Age of furniture

Service

Stayed in May 2024

Breakfast was average, nice but in comparison to other UAE hotels I feel there could be room for improvement on food quality. However the staff were all amazing and helpful. There are only a few minor things that weren’t satisfactory, the bathtub faucet didn’t work only the shower head part, additionally the hot water wasn’t hot, it was only warm. The bathroom sink faucets leak and sprayed you when you wanted to wash your hands or brush your teeth! I did offer this information at checkout and there wasn’t even an apology just a blank expression, that aside the room was beautiful but due some minor upgrades here and there. Although the room was clean, the black tiles were unforgiving through the toilet and the master bathroom, so many water marks all over the tiles.

Al Habtoor Hotel it’s such a lovely property, plenty of parking and valet also. With an equestrian vibe throughout the hotel there are exquisite horse sculptures and art. We were greeted by Cherry on reception who assisted us with our check in, we were upgraded from a junior suit the an executive suit. Thank you. Our suit was beautiful, incredibly spacious and the interior design had a very boutique vibe about it. We had a huge balcony overlooking the Polo field. Rooms service was very efficient and fast!

Stayed in May 2024

Breakfast can be better, very limited options were offered during our stay

Breakfast was limited in term of variety in Buffet

Stayed in April 2024

In night it was very loud the music from my room149

I enjoyed staying in the hotel and will return regularly

Stayed in April 2024

Breakfast is mediocre nothing special.

The place is beautiful and chill. The pool area are not crowded and rooms are spacious.

Stayed in April 2024

The shower. The evening was a bit ruined by the bingo night.

Stayed in April 2024

food less option

room

Stayed in March 2024

Mosquitos Pool cleanliness

Value for money Facility Staff Room

Stayed in March 2024

Hotel staff not good and too slow specially the reception.

Location and the room.

Stayed in March 2024

coffee machine : intructions how to use

Stayed in March 2024

The breakfast options were very good but the rest of it was bad. For such a big breakfast service it is not acceptable to only have 2 staff in the kitchen. Cooked food was taking too much time to come out especially the eggs, there was never any espresso cups available & items were cold & coffee machine was always running out of milk. This need to be vastly improved for a professional & fast service Regarding the rooms I felt that there was no attention to detail as I had a huge crack in the bedroom wall by the door & when it rained my lounge area was flooded from the balcony doors

The breakfast options were very good but the rest of it was bad. For such a big breakfast service it is not acceptable to only have 2 staff in the kitchen. Cooked food was taking too much time to come out especially the eggs, there was never any espresso cups available & items were cold & coffee machine was always running out of milk. This need to be vastly improved for a professional & fast service

Stayed in March 2024

Non

I appreciate the timeless elegance of hotels that embrace a horse-themed design.

Stayed in March 2024

very friendly staff such as Aziza and kamal

Stayed in March 2024

Sound proof the room a bit better. Breakfast could do with some serious improvement, staff were lovely but selection was poor. Also there was some football tournament on and kids in dirty stud boots kept on walking through breakfast. Pool was small with too many trees around it.

Bed was comfortable, room was dated but clean. Bathroom had a shower and a bath. Great bar downstairs called the horse and hound. We were over looking the bar and the polo pitch, they probably could of done with sound proofing the room a bit better. Huge balcony. Valet parking, always a plus. A nice range of restaurants in the hotel. Late check out of 1pm was given no problem.

Stayed in January 2024

rooms are too cold and hot water from faucets isn't hot enough

cleanliness and friendly staff

Stayed in February 2024

The rooms were not clean, there was stain on the furnitures and was dusty.

The property, staffs, ambience and amenities.

Stayed in February 2024

location and staff

Stayed in January 2024

Breakfast buffet is very disappointing, no choice and dishes are not replenished

The room and view the Hotel is beautiful and the staff are very attentive and friendly

Stayed in January 2024