The sink was clogged.

Good location, breakfast, room with balcony, fireplace in the lobby.

Stayed in June 2024

Nothing to report

Nice hotel a short walk from central station. Everything modern, clean and in good working order. Coffee making facilities provided. Comfortable bed. Excellent breakfast

Stayed in June 2024

We were very unpleasantly surprised that we were not informed by the hotel staff before our arrival that not only is the parking lot in front of the hotel canceled, but it is not even possible to drive to the hotel entrance.

Location of the hotel (city center, a few tens of meters bus, tram, metro, train).

Stayed in May 2024

noisy room (they supply earplugs, but I can't sleep with them)

Stayed in June 2024

The noise fron the nearby street (and we were on the ninth floor), warm water not stable and become cold from time to time.

Location, near to all public transportations, nice room, nice breakfast.

Stayed in June 2024

location

Stayed in June 2024

However, this time, when I put a special request (which I have done 5 times in the past 16 years!) to use the grand piano (in the restaurant) to rehearse for the 1 hour (the break between breakfast and lunch), as I'm recording artist pianist, neither staff (from reception nor restaurant) seemed to be keen to help. Shame really, as in the past, everyone at the hotel and restaurant have been brilliant!!

I've been staying at Metropol in the past, on many occasions - since 2008! I like the hotel - perfectly situated in the heart of the city, good facilities, clean and staff always have been extremely good, welcoming and helpful.

Stayed in June 2024

Everything is ok

Stayed in June 2024

I really haven't stayed long enough here or done much other than book a room to sleep, so no really positive or negative things to comment on.

I stayed here for one night in February as well as one night on my current trip. Convenient to the train station where we were leaving from the next day to go to Krakow.

Stayed in May 2024

Very good location beside a central metro station & central train station just up the road. Nice big room with a comfortable bed. Good breakfast.

Stayed in June 2024

Great value for the price. Rooms are new and clean. The location is super convenient.

Stayed in May 2024

Great breakfast, good variety of fresh dishes.

Stayed in June 2024

The Wi-Fi in my room was probably not connected more often than it was. After investing so much money in making this a beautiful place, you would think they would upgrade to a decent Wi-Fi throughout there rooms.

Great location 10 minute walk from the train station. Remodeled inside and extremely clean and furnished well! they even give you earplugs being at a noisy intersection, and because of that I slept very well! the only thing from keeping it from being at 10 was the poor Wi-Fi in my room.

Stayed in June 2024

All good, I was only there for 2 nights, good value for what I needed. No aircon, but window can be opened.

Good sized bed, clean sheets, comfy. Super clean room and bathroom. Good size shower and good water pressure. Carpet throughout, personally not a fan, but it's fine. Night reception on Thursday was fabulous. Breakfast was fine, coffee is so so, but I am a bit of a coffee snob, to be honest. Brilliant location, can't get any closer to the city center than this. I found it funny that there were earplugs by the bed, but with traffic in city center I can see how that is needed for some people.

Stayed in June 2024

There wasn't good air-conditioned in the room

Stayed in April 2024

There is small construction work going on in front of the hotel, but it was not too noisy.

Location is good, close to tram, bus and metro. Rooms are small but clean. Breakfast was good with good selection to choose from. Personnel was friendly and helpful.

Stayed in June 2024

Bathroom amenities. Breakfast options for vegetarians.

Quality of furnishings and fitments. The location was very convenient.

Stayed in May 2024

Everything was perfect.

Very good breakfast, nice team at reception, great location.

Stayed in May 2024

Near to the city, friendly staff and clean rooms. Everything was fine

Stayed in May 2024

I staied two nights and tree days. During this time nobody cleaned my room or brouht me packets with tea or shugar.

Breakfast was super. Room was a little bit small. Lacation is very good. You can walk and reach to central street in 5-10 minutes.

Stayed in May 2024

WiFi was a bit unstable

The room was satisfactory and cleanliness met my expectations. The shower was fine. Breakfast was a highlight, with a very good selection. I also appreciated the water dispenser on the floor, offering tasty and refreshing water. The location of the hotel was very convenient, and the staff were extremely friendly and helpful

Stayed in May 2024

What could be better was the air condition and the bed was to small. It could also be nice to have access to more TV-channels on English.

The location is super, the staff was also very nice and I got what I expected

Stayed in May 2024

noise from the outside

breakfast was very good, room was OK

Stayed in May 2024

Very nice and cozy room with beautiful interior. I enjoyed my stay there. I saw in reviews complains about sound from the road and light at night from buildings on opposite side, but I didn’t find it disturbing - curtains made the room perfectly dark, and the sounds from the street was hardly heard. Breakfast was very yummy and with a huge variety of food. The staff were very friendly and helpful! Thank you!

Stayed in May 2024